Job Description
Job Description
Located to the North West of Boston ---
Highly successful global Hitech/Network/Software company whose clients are global and are not affected by the current economic conditions. Has an immediacy to fill a job that can be a stepping stone to career growth.
NO hybrid schedule will be offered!
Must be able to work out of the Corporate Headquarters, Monday-Friday
Position Summary
The Inside Sales Representative is not primarily responsible for closing deals. Your role is to enable the sales process, partnering with the field to improve efficiency and support process-related activities. As our client's selling requirements continue to grow in complexity, the focus is squarely on Sales Enablement.”
This Job is to accelerate sales by providing the sales team and all business stakeholders with accurate, timely support throughout the sales cycle. This position is recognized as a process expert and serves as a trusted advisor on order requirements during the sales process.
Duties and Responsibilities:
Provide Presales support
· Assist Sales in opportunity/quote creation and selling strategy, with the undertaking of risk analysis.
· Drive internal deal review with key departments such as Legal, Revenue, Order Operations, Logistics, and Channel.
· Partner with Account Managers and Sales Management to provide customers with an appropriate level of Sales and Technical support, including quotations, product configurations, competitive positioning, references, etc., to meet the customer's needs
· Provide incremental Sales opportunities through upgrades offering
PO booking support
· Support the Order operation team with all needed information and approval to process the PO.
· Assistance with shipping and management of escalations.
· Proactive Identification and management of errors to enable a quick resolution for a quick booking.
Post Booking Management
· Responsible for Relationships with Customers and partners with an emphasis on problem resolution and customer satisfaction
Sales Support
· Support Key Clients & Resellers as part of a strategic sales plan
· Assist and help scale sales processes to increase rep productivity, revenue booking, and accurate forecasting, as well as improve CRM usage and compliance.
· Position and promote the benefits and functionality of the company's Products
· Maintain competence in areas of Product, Technology, Sales, and Competition
· Represent the Customer's needs across multiple internal organizations with proper urgency and initiative
Education:
Bachelor’s degree or equivalent work experience
Qualifications/Skills
5 plus years of sales, sales operations, or equivalent
Results-oriented, problem-solving mindset and skills, self-starting, highly motivated, and Sales Support experience
Excellent verbal and written communication skills
Capability to support complex and multifaceted assignments simultaneously
Ability to professionally drive all interactions with customers to a positive end
Proven track record within Sales, using solid sales processes and methodologies
Highly organized, accountable, and responsible. Deliver on time and with high quality, with strong attention to detail
Proficiency in Salesforce.com and all MS Office Tools. NetSuite experience preferred.
Tenacity, passion, and high curiosity; Resilient and a team player.
Base salary and monthly commission plan ( 100K plus)
EXCELLENT GROWTH POTENTIAL!
Company DescriptionGlobal Network Security software product company (27 countries). Specializing in Network Detection & Response, Cloud security, DDOS and threat intelligence, NPM, APM, OpsAI software products. 3,000 customers Worldwide.
Company Description
Global Network Security software product company (27 countries). Specializing in Network Detection & Response, Cloud security, DDOS and threat intelligence, NPM, APM, OpsAI software products. 3,000 customers Worldwide.