Job Description
Job Description
Title: Convention Coordinator
Industry: Healthcare
Location: Auburn, Massachusetts
Duration: 12 months/part-time Mon - Fri, 8:30 to 12:30 EST
Responsibilities:
- Manage event order processes, including inventory planning, confirmations, and overall order management.
- Oversee inventory for events to achieve a 90%+ first-pass fill rate and maintain accurate inventory records.
- Coordinate convention shipments with the warehouse and field teams; process product purchases as needed.
- Serve as a mentor to junior coordinators and support departmental functions.
- Partner with Marketing and Sales on product requests for conventions, labs, and meetings.
- Ensure compliance with federal/state regulations, company policies, and grant processes.
- Generate and maintain reports; recommend process improvements to drive efficiency.
- Provide consultative product support and suggest alternatives when needed.
Requirements
- High school diploma required; advanced degree preferred.
- 3–5 years’ experience in customer service, order management, or event coordination.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple events simultaneously in a high-volume, fast-paced environment (650+ events annually).
- Proficiency in Microsoft Office; SAP and Access experience strongly preferred.
- Event planning experience and knowledge of medical terminology are pluses.