Division Director - Community Support Services
Job Description
Job DescriptionDescription:
Title: Division Director – Community Support Services (CSS)
Location: Manchester, NH 03101
Job Type: Full time 40 hours a week- In office
About Us:
Everyone deserves to feel healthy both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of The Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment.
Job Description:
We are seeking a dedicated leader who will serve as a steward of our CCBHC mission, ensuring that adults in our community receive comprehensive, person-centered behavioral health services. This role champions integrated care, access, and recovery-focused practices while fostering collaboration across teams and community partners.
To provide overall administrative and clinical leadership of programs that serve a particular clientele and/or level of care. To be responsible for the implementation and ongoing monitoring of evidence-based practices within the populations served by their divisions, and for the effective utilization of resources to meet the program goals of their division. Directors often have multiple direct reports including front line supervisors. Directors also have responsibility for contributing to a statewide system improvement through collaboration with other community mental health center program directors.
Key Responsibilities:
· Champion the CCBHC model by ensuring fidelity to evidence-based practices and integrated care standards.
· Act as a steward for adult services, safeguarding quality, accessibility, and cultural responsiveness.
· Build and nurture partnerships with community organizations to strengthen the continuum of care.
· Lead with accountability, ensuring compliance with CCBHC requirements and state/federal regulations.
· Ensure programs have adequate staffing. Supervises medical staff and program coordinators.
· Hires, trains, supervises, evaluates, and terminates medical, supervisory, and clinical staff.
· Develop written reports and submits to government officials, funders, senior leaders, and others.
· Collaborates with peers in similar roles in other CMHCs and represents MHCGM in statewide meetings.
· Monitors program adherence to evidence-based practice fidelity measures and implement corrections as needed to maintain fidelity.
· Directs resources to meet program financial requirements, program goals, and quality measures
· Reviews reports of key operating measures and implement any corrections as indicated.
· Commitment to whole-person care and reducing barriers to behavioral health services
· Performs other duties as assigned.
Requirements:
Knowledge, Skills, and Abilities:
· Knowledge of CCBHC standards and integrated care models preferred.
· Must have organizational, written, and verbal skills.
· Basic computer experience required.
· Successful candidates will be organized self-starters who enjoy working in a fast-paced, dynamic environment.
· Bilingual candidates are encouraged to apply.
Experience:
At least 5 years of related experience
Education:
Master's Degree in a related field
Job type: Full-time
Skills and Competencies:
· Ability to accurately assess program operational effectiveness, direct resources and lead others towards achievement of identified program goals
· Written and verbal communications skills
· Ability to lead staff at various levels of experience, responsibility and professional development
· Skill in implementing clinical services according to evidence-based models
Benefits:
· Health Insurance
· Dental coverage
· Vision Coverage
· Personal Time Off (PTO)
· Extended Illness Leave (EIL)
· 7 Paid Holidays
· 403(b) Retirement Plan
· Tuition Assistance
· Short- and Long-term Disability
· Life Insurance
· Flexible Spending Accounts (FSAs) for Medical and Dependent Care
· Flexible Work Options
· Performance Bonuses
· Employee Assistance Program (EAP)
· Company Discounts
· Employee Recognition Events
· Competitive Salaries
*Supervision towards Clinical Licensure
*Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Salary Range: $92,622 - $115,778
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
"Find your why!"