Job Description
Job Description
Job Title: Sales Representative – Inbound/Outbound Phone Sales
Location: Hudson, NH (On-site)
Company Overview:
Ghostshield is a leader in the concrete sealer and waterproofing market and has spent the last few years expanding into the coatings market, trusted by contractors, distributors, and end-users nationwide. We pride ourselves on product innovation, exceptional service, and a commitment to helping customers protect and enhance their concrete surfaces.
We are seeking a motivated Sales Representative to join our team in Hudson, NH. This role is focused on inbound and outbound phone sales, managing customer inquiries, following up on leads, and proactively reaching out to contractors, distributors, and retailers.
Position Summary:
The Sales Representative will handle a mix of inbound customer inquiries and outbound prospecting calls, with a strong emphasis on building relationships over the phone. The ideal candidate has a proven background in phone-based sales, excellent communication skills, and the ability to convert calls into long-term business relationships.
Responsibilities:
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Manage inbound sales calls and respond to customer inquiries in a professional, timely manner.
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Conduct outbound sales calls to contractors, distributors, and prospects to generate new business.
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Follow up on warm leads generated through marketing, trade shows, and digital campaigns.
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Provide product knowledge, recommendations, and solutions tailored to customer needs.
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Develop and maintain strong relationships with customers through consistent follow-up and support.
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Track and manage all sales activity through CRM software.
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Collaborate with internal teams to ensure smooth order processing and customer satisfaction.
Qualifications:
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2–4 years of sales experience, with a focus on inbound/outbound phone sales.
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Strong phone presence and ability to build rapport quickly.
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Proven ability to meet or exceed sales goals.
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Excellent verbal and written communication skills.
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Self-motivated and able to work independently in a fast-paced environment.
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Experience in building materials, coatings, or construction supply industry is a plus but not required.
Compensation & Benefits:
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Base salary provided, but commissions make up the largest portion of total compensation. (uncapped earning potential)
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Health benefits
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Paid time off and holidays.
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Career growth opportunities in a rapidly expanding company.
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Supportive, team-oriented environment.
A little About Our Office:
No nights or weekends: We work 9 to 5 Monday thru Friday.
Apple friendly office: We are an all iMac and MacBook office.
Dog friendly office: Our employees are allowed to bring in their well-behaved dogs one day a week.
Newly, renovated office space: We are a modern company with a modern, recently renovated office.
Paid holidays & vacations, 401(k) and all that kind of stuff: We offer 401(k), health insurance, PTO, paid holidays and vacations.
You must work so why not spend it doing something you love: We love what we do and we love the people we work with. We are a tight knit group of employees who have fun on a daily basis. You spend 1/3 of your life working, so why not spend it loving what you do.
Visit our website: https://ghostshield.com or instagram @ghostshield_sealers to learn more about what we do.
Company DescriptionEngineered in the lab and proven in the field, Ghostshield is a leading global brand of innovative specialty concrete sealers, water and oil repellents, densifiers, durable epoxy coatings and structural waterproofing systems for the commercial and residential building sectors. The latest advances in nanotechnology and creative chemistry enable Ghostshield to offer the most robust, supercharged and highest performance formulas in the industry.
Company Description
Engineered in the lab and proven in the field, Ghostshield is a leading global brand of innovative specialty concrete sealers, water and oil repellents, densifiers, durable epoxy coatings and structural waterproofing systems for the commercial and residential building sectors. The latest advances in nanotechnology and creative chemistry enable Ghostshield to offer the most robust, supercharged and highest performance formulas in the industry.