Job Description
Job Description
Remote (USA) | Full-Time
We’re not just selling coaching—we’re changing women’s lives. As a rapidly growing love coaching company, we empower high-achieving women to attract aligned, lasting love through a proven and transformational strategy.
Love Strategies is seeking a highly organized, detail-oriented Business Development Operations Specialist to support our revenue, client experience, and internal operations. This role is perfect for someone who thrives behind the scenes, enjoys solving problems quickly, and can keep multiple systems and workflows running smoothly every day.
You will work closely with our sales, customer success, and operations teams to ensure our clients receive exceptional service and our internal processes stay accurate, fast, and efficient.
Requirements
Core Job Functions
- Manage customer support workflows, ensuring timely responses and resolutions across ZenDesk and JustCall
- Coordinate operational activities tied to revenue and client experience, including payment changes, disputes, and account updates through Stripe
- Maintain accurate CRM records in Keap, ensuring proper documentation, lead handling, data quality, and daily sales clean-up
- Support business development and sales operations by keeping pipelines organized, ensuring data hygiene, and escalating issues as needed
- Track and document receivables activity to support consistent cash flow and financial accuracy
- Organize post-event operational follow-through, ensuring timely completion of required actions and updates
- Assist with internal operations requests to keep cross-department workflows moving smoothly
- Maintain structured documentation and organized digital records across Google Sheets and Slack
Required Skills & Experience
- 1+ year of experience preferred in operations, support, sales operations, revenue operations, or similar fields
- Experience with:
- ZenDesk (support workflows)
- JustCall (text/voice communication)
- Keap / CRM (data management & lead handling)
- Stripe (payments, refunds, and account updates)
- Google Sheets (data tracking & reporting)
- Slack (internal communication & coordination)
- Strong organizational skills with excellent attention to detail
- Ability to manage multiple workflows at once and prioritize effectively
- Clear, timely, professional communication—written and verbal
- High personal reliability and ownership mentality
- Comfortable operating in a fully remote, fast-paced, high-accountability environment
Benefits
- Fully remote position with flexible working environment
- Opportunity to work within a mission-driven, fast-growing company
- Direct collaboration with a supportive leadership team
- Ability to grow into higher-level operations or business development roles
- Competitive pay based on experience
- A positive, team-oriented culture where your work directly impacts client success and company growth