Job Description
Job Description
Join Our Team – Front Office Coordinator
New to dental? No worries — we’ll provide the training you need to succeed!
At Wayland Dental, we proudly champion a patient-centric approach, which has led to exceptional patient experiences, strong employee and dentist retention, and remarkable practice growth.
Schedule: Monday - Friday
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Key Responsibilities:
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Be the first point of contact for patients, vendors, and guests — always with a warm and welcoming attitude
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Manage front office operations, including scheduling, check-ins/check-outs, and insurance coordination
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Provide administrative and occasional clinical support under the guidance of the Practice Leader
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Maintain a high standard of customer service and patient care at all times
What We’re Looking For:
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Motivated, dependable, and resourceful individual
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Strong communication and organizational skills
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Ability to work well in a fast-paced, team-oriented environment
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A customer-first mindset and eagerness to learn
Why Wayland Dental?
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A fun, respectful, and professional workplace culture
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Growth opportunities in a thriving and modern dental practice
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Hands-on training and continuous learning
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Be part of a team that genuinely values your contributions
Education and Experience
- High School Degree.
- Prior front desk experience in a medical or dental office.
- People management or staff/ project coordination experience.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of periods of standing and bending.
- Must be able to lift <15 pounds at times.
Benefits for Full-Time Employees*
- PTO, paid holidays, office closure days
- Medical
- Vision
- Dental allowance
- Uniform allowance, as needed
- 401(k) Eligibility
- And many more!
*Benefits are subject to change and eligibility*
If you’re looking for a place where your work is valued, your growth is supported, and your patients feel the difference—you’ll feel right at home at Wayland Dental.
Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.