Job Description
Product Management Coordinator
THE COMPANY
Founded in 1958, Gemline is a multi-award-winning consumer products supplier servicing the $27B promotional products industry and is recognized as one of the largest and most respected companies in its industry. Ranked as the 12th largest supplier in revenues industrywide by the Advertising Specialty Institute, Gemline offers a diverse product portfolio that includes bags, backpacks, headwear, umbrellas, luggage, drinkware, electronics, stationery, writing instruments, gourmet foods, lifestyle gifts, and more. In addition to its 12 in-house developed brands, Gemline partners with 34 renowned global consumer brands, including Ahead™, American Tourister®, Anker®, Cool Gear®, CORKCICLE®, Cuisinart®, Hartmann®, High Sierra®, Igloo®, iLive®, MiiR®, Moleskine®, New Balance®, Osprey®, Paper Mate®, Samsonite®, Sharpie®, Timbuk2®, Yankee Candle® and more.
Gemline is widely recognized for its high-quality products, innovative design, retail brand portfolio, responsible business practices and exceptional customer service. The company has deep expertise in design, product engineering & development, CI/Lean, factory oversight, compliance and global sourcing diversification, and is an industry leader in sustainably made products. Its business model makes the process seamless and efficient for distributor partners, creating a strong B2B2B experience.
At Gemline, community is at the core of the company’s purpose, "We Promote Community," which shapes the company’s culture, influences product design, and drives its commitment to creating a positive global impact. Guided by its betterwayTM corporate social responsibility efforts, Gemline focuses on bettering people and the environment. In 2024, the company became both a globally certified B Corporation and registered Massachusetts B Corporation, reinforcing its dedication to balancing purpose and profit.
Gemline has been recognized as one of the Greatest Companies to Work For on multiple occasions, and most recently in 2025 by PPAI, a leading industry association. "Pride in People, Pride in Product" is more than a motto at Gemline, it is a way of life. The company’s associates play a crucial role in delivering an exceptional customer experience, guided by strong foundational values of trust, integrity, humility, diversity, community, and truth. Gemline's success reflects its associates' success, and its culture thrives on collaboration, initiative, continuous problem-solving, safety, and respect for people.
Headquartered in Lawrence, Massachusetts, Gemline operates an integrated light manufacturing facility and distribution center, along with a secondary overflow warehouse, also in Lawrence. Additionally, the company operates a global technical center in Southern China that manages supply chain functions across Asia, including product development, sourcing, quality assurance, compliance, and logistics. It also has two sourcing offices in Vietnam and India. With approximately $140 million in annual revenue and 500 employees worldwide, Gemline is poised for continued growth.
THE ROLE
We are seeking a Coordinator on our Product Management Team. This person will be responsible for supporting day-to-day Product Management activities across new product development and product lifecycle management, ensuring information, processes, and deliverables are organized, accurate, and moving forward on time. Reporting to the Product Manager, this role plays an important part in enabling the Product Management team to bring innovative, high-quality products to market by coordinating cross-functional efforts, supporting data-driven decision making, and maintaining strong operational foundations across the product lifecycle. This role provides a strong foundation for future growth within Product Management.
KEY RESPONSIBILITIES
•\tSupport all phases of the product lifecycle, including strategic planning, new product definition, brand partner coordination, and performance analysis.
•\tPartner with Product Managers to collect, organize, and analyze financial data, market trends, industry insights, and competitive intelligence to inform new product planning.
•\tSupport go-to-market execution through sample management, packaging coordination, and commercialization processes.
•\tMaintain and support Gemline’s Product Lifecycle Management (PLM) system to ensure accurate, timely information is available to cross-functional stakeholders.
•\tAssist in the development of product copy, naming, and product storytelling across internal and external touchpoints.
•\tGather, organize, and communicate new product information to internal teams and cross-functional partners.
•\tProduce timely and accurate reporting and presentations related to product, category, and brand performance.
•\tManage the Product Management team inbox and Teams communication channels, responding to product or brand inquiries as needed.
•\tContribute to special projects that support Product Management priorities and broader company initiatives.
•\tAdditional tasks as assigned by manager.
REQUIREMENTS
•\t0–2 years of experience in consumer products, merchandising, marketing, product development, or a related field (relevant internships welcome).
•\tBachelor’s degree in Business, Management, Marketing, Merchandising, Product Management, or a related field — or equivalent experience.
•\tHigh-energy, initiative-taking mindset with strong attention to detail, excellent organizational skills, and the ability to manage multiple projects and deadlines simultaneously.
•\tStrong interpersonal skills and the ability to work effectively with cross-functional partners.
•\tExcellent written and verbal communication skills, with the ability to communicate clearly across the organization.
•\tProficiency in Microsoft Word, Excel, and PowerPoint.
•\tCollaborative, positive, can-do attitude with a strong willingness to learn and adapt quickly.
•\tAbility to apply Gem Performance System (GPS) principles and continuous improvement methodologies.
IMPORTANT NOTICE: Our Company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official website under the careers section (https://www.gemline.com/s/careers).
