Job Description
Are you a Director of Maintenance who thrives on operational accountability, data driven decisions, and visible leadership?
This is an opportunity to join a long established, privately owned property services organisation with over 40 years of market presence and a strong local reputation delivering maintenance, cleaning, snow removal and project services across approximately 150 residential & commercial buildings.
The company is entering a focused growth phase, with plans to double in size over the next 3 years while improving consistency, professionalism and repeatable ways of working.
We’re seeking a Director of Maintenance to take full ownership of the maintenance, cleaning and snow removal divisions. This is a senior leadership role reporting directly to the President and carrying full accountability for revenue growth, margins, service quality and internal credibility. The Director of Maintenance will play a central role in shaping operational standards, strengthening collaboration with property management teams, and building scalable systems that support continued growth.
What’s in it for you
- Senior level ownership of 3 revenue generating service lines with real influence on strategy and delivery
- Clear mandate to raise standards, introduce structure, and drive consistency across operations
- Values led culture built on trust, accountability, calm decision making and follow through
- Opportunity to lead change in a business with strong tenure and long term commitment to its people
- Competitive base salary of $175,000 to $200,000 + 401(k) match, medical and vision from day 1, 15 days PTO, 5 personal days, 11 public holidays, life and short term disability
You’ll be responsible for
- Leading and growing maintenance, cleaning and snow removal operations with full P&L accountability
- Delivering year on year revenue growth while protecting margins of 15% to 20% depending on division
- Managing and developing a leadership team of approximately 22 across field and operational functions
- Acting as the senior escalation point for complex client and resident issues
- Implementing SOPs, dashboards, KPIs and workflow management to improve efficiency and visibility
- Working closely with property management and peer leaders to improve internal referrals and conversion
You’ll need
- Minimum 10 years experience within maintenance, facilities, construction or building services
- Proven track record of growing and transforming a service business or division
- Strong capability with data, reporting, dashboards and operational metrics
- Credible people leadership style grounded in technical understanding and fairness
- Structured, action oriented mindset with high emotional intelligence and resilience
Location: Downtown Boston near Somerville. Hybrid working pattern with typically 4 days in office and 1 day remote. All properties are within a 15 mile radius.
Our client is committed to employment equity and encourages applications from all qualified individuals. All candidates will be considered without regard to race, gender, age, national origin, disability, or any other characteristic protected by law.
Every application will be reviewed by a real person and responded to.