Job Description
Job Description
Position Title: Warehouse and Logistics Manager
Location: Framingham MA. IN-PERSON position
Employment Type: Full-Time
Reports To: Head of Production
About 52 Launch
52 Launch is the leading partner to consumer products inventors seeking to design, manufacture, and achieve long term sales for their product ideas. Our comprehensive A-Z approach for product development includes industrial design, marketing strategy, prototyping and manufacturing with the goal of bringing to market the client's product. We then offer ongoing warehousing, order fulfillment, sales and marketing services, and manufacturing services to support the long term growth of their product business. We focus on building strong partnerships with our clients, providing personalized solutions, and leveraging our extensive network to deliver high-quality results efficiently.
About the Role
We’re looking for a proactive and detail-oriented Operations Lead to oversee the daily execution of warehouse, inventory, and logistics functions. This role will play a key part in ensuring efficient product movement, accurate inventory control, and smooth international logistics. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and knows how to motivate a team to meet goals safely and effectively.
Key Responsibilities
- Oversee warehouse operations, including receiving, storage, order fulfillment, and shipping.
- Implement and Manage an inventory tracking system to maintain accurate stock levels and ensure timely replenishment.
- Working directly with multiple freight forwarders, coordinating international shipping logistics, including customs documentation, carrier management, and compliance with import/export regulations.
- Lead and develop warehouse staff, fostering a culture of safety, accountability, and continuous improvement.
- Implement and refine standard operating procedures (SOPs) for efficiency, accuracy, and quality assurance.
- Monitor operational KPIs, analyze performance data, and identify opportunities for process optimization.
- Collaborate with internal teams (Sales, Finance, and Customer Service) to align operational priorities with company objectives.
- Ensure the warehouse meets all safety and regulatory compliance standards.
Qualifications
- Bachelor’s degree or equivalent experience in Operations, Supply Chain, Logistics, or a related field
- 4+ years of experience in warehouse or operations management, with at least 2 years in a supervisory or lead role.
- Strong understanding of inventory control systems, ERP/WMS software, and shipping processes.
- Experience with international logistics and familiarity with customs and freight documentation.
- Excellent leadership, problem-solving, and communication skills.
- Proven ability to manage multiple priorities in a fast-moving environment.
- Warehouse safety training a plus.
- Veterans are encouraged to apply.
What We Offer
- Competitive compensation and benefits package
- Opportunities for career growth within a dynamic and expanding company
- Supportive, team-oriented work environment
- The chance to make a real impact on company performance and customer satisfaction
Company Description52 Launch is a rapidly growing product development company for home inventors and small businesses that seek to create, refine, and manufacture their DTC product ideas. Our comprehensive A-Z approach to product development sets us part, including everything from initial concept to go-to-market launch planning. We focus on building strong partnerships with our clients, providing personalized solutions, and leveraging our extensive network of manufacturers and other expert resources to deliver high-quality results quickly and efficiently.
Company Description
52 Launch is a rapidly growing product development company for home inventors and small businesses that seek to create, refine, and manufacture their DTC product ideas. Our comprehensive A-Z approach to product development sets us part, including everything from initial concept to go-to-market launch planning. We focus on building strong partnerships with our clients, providing personalized solutions, and leveraging our extensive network of manufacturers and other expert resources to deliver high-quality results quickly and efficiently.