Job Description
Job DescriptionWe are looking for a dedicated Customer Service Coordinator with expertise in logistics to join our team in Hampton, New Hampshire. This long-term contract position offers an exciting opportunity to manage customer accounts, coordinate logistics, and ensure superior service delivery. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.
Responsibilities:
• Manage customer accounts by addressing inquiries, resolving issues, and ensuring satisfaction.
• Oversee purchase order processes, ensuring accuracy and timely fulfillment.
• Coordinate logistics operations, including scheduling and tracking shipments.
• Perform high-volume data entry tasks with precision and attention to detail.
• Collaborate with team members to optimize workflow and improve service efficiency.
• Schedule jobs effectively to meet customer needs and deadlines.
• Maintain detailed records of transactions and logistics activities.
• Deliver exceptional customer service through clear communication and problem-solving.
• Utilize computer systems to input, retrieve, and manage data efficiently.• Minimum of 3-5 years of experience in a customer service role.
• Proficiency in managing customer accounts and coordinating logistics.
• Strong skills in job scheduling and prioritizing tasks.
• Demonstrated ability to provide superior customer service.
• Experience with high-volume data entry and attention to detail.
• Familiarity with computer systems and data entry tools.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced and dynamic work environment.