Job Description
Job Description
The Parents Estate Planning Law Firm is looking for a high-caliber Director of Operations to drive the smooth, efficient, and scalable operation of our fast-growing estate planning law firm. We’re looking for someone who truly understands employee engagement, loves building KPI’s and operational dashboards, thrives on data-driven decision making, and is excited to take ownership of a brand new role. If you want autonomy to build, refine, and elevate how a firm runs, this is the opportunity for you.
As our Director of Operations, you will partner directly with the Firm Owner to oversee everything except the practice of law. This includes strategic planning, financial goal setting, system design, policy and procedure development, and leading major HR functions; recruiting, hiring, onboarding, performance reviews, and cultural initiatives. This is a leadership seat for someone who wants to make a measurable impact.
Compensation:
$115,000 - $125,000 yearly
Responsibilities:
- Oversee day-to-day operations of the firm, ensuring a productive and efficient work environment.
- Manage all non-legal support staff members.
- Manage all human resources functions, including recruitment, hiring, onboarding, and performance evaluations.
- Develop and maintain employee records and ensure the confidentiality of sensitive information.
- Create job descriptions and KPI's.
- Administer employee benefits programs, including health insurance, retirement plans, and paid time off.
- Manage payroll.
- Cultivate and foster a continued positive organizational culture through team outings and leading monthly trainings.
- Develop and implement Firm and HR policies and procedures to ensure compliance with legal regulations and improve workflow.
- Assist with financial management tasks and financial reporting, including budgeting, forecasting, and cash projections.
- Assist owners with creating a business plan and staffing plan, looking ahead 1, 2, and 3 years.
- Facilities and office equipment management, coordinating with vendors and service providers, including Tech and Software.
Qualifications:
Who Should Apply
You are an ideal candidate if you have:
- Bachelor’s degree in business administration, management, human resources, or a related field.
- 5+ years of experience in a professional setting, such as a law firm, financial services, accounting, insurance, or multi-site or group medical practice.
- Strong understanding of HR practices.
- Experience managing a team of 15 or more employees.
- Strong background in building KPI’s and improving workflows.
- Proficient in Microsoft Office Suite and office management software.
- Experience with HubSpot, CRM, and CMS is a plus.
- Strong financial management skills, including budgeting and forecasting.
- Exceptional interpersonal and communication skills.
- Proven leadership and team management abilities.
About Company
About Our Firm:
The Parents Estate Planning Law Firm is a fast-growing Estate Planning law firm located in Acton, MA. Our work is focused on the unique estate planning needs of both young families and empty nesters. We provide exceptional client service and high-quality legal services in the areas of wills, trusts, estates, and asset protection. We discuss sensitive topics that will help clients create a better future for their families. Our role is to eliminate any feelings of stress and hesitation and provide clients with genuine peace of mind. We are a close-knit team of 9 who work toward a common mission.
Our Mission:
To help parents create a legal plan so that their children always know they are loved, cared for, and protected, no matter what.