Area Manager- Central

Job Description

Job Description

Who we are:

We're Carroll Concrete, a proud family owned and operated company for over 50 years! With a focus on leading the industry with integrity. It is our mission to provide superior service to our customers and a safe and fulfilling work environment for our entire staff, all while delivering the highest quality products, and we're GROWING - FAST! COME GROW WITH US!!

Who You are:

The comprehensive goal of the Area Manager/Central and primary objective is to maintain and/or help create an organized and efficient work environment for servicing our customer base. The Area Manager/Central reports directly to the Operations Manager. The responsibilities associated with this position are carried out either directly by the individual or through delegation to team members. Central Plants managed: Bristol, 12A West Lebanon, Newport-South Main, and Dispatch. The major areas of primary responsibility are as follows:

Operations & Sales

• Responsible for developing the labor budget for assigned area with the primary objective of an efficient work environment for servicing our customer base. Labor budget is subject to the approval of Supervisor
• Ultimately responsible for controlling labor costs and maintaining appropriate staff levels within assigned area
• Oversee operations and be prepared to take over operation of assigned plants as necessary
• Resolve customer issues and complaints, keep sales team apprised of issues and resolutions
• Continuously work to improve sales, customer service, efficiencies, and profitability within assigned area

Equipment

• Oversee plants and equipment in assigned area
• Ensure that preventive maintenance is performed, and that plants and equipment meet the company expectations for maintenance and cleanliness
• Ensure proper placement of equipment in assigned area

Materials

• Schedule and maintain appropriate inventory levels at all assigned locations including but not limited to cement, aggregates, admixtures, parts, supplies and retail supply inventory

Leadership

• Develop and implement strategies to achieve operational goals, improve efficiency, and ensure consistent quality across all plants in assigned area.
• Provide coaching, mentorship, and guidance to plant managers and other direct reports, fostering a culture of collaboration and continuous improvement.
• Set clear expectations, establish measurable goals, and evaluate performance for plant managers and team members.
• Promote a positive work environment by encouraging open communication, recognizing achievements, and addressing concerns in a timely and professional manner.
• Identify and develop high-potential employees for future leadership roles, ensuring a strong pipeline of talent to support business growth.
• Act as a liaison between the leadership team and plant operations to ensure alignment of policies and procedures with local plant activities.

Safety, Environment & Human Resources

• Ensure that all employees are working in a safe and professional manner
• Ensure that all plants, yards and equipment are of free of safety hazards
• Attend at least one safety huddle per week to ensure that they are being conducted timely and properly and to support the company’s safety culture
• Ensure that all team members are environmentally responsible both on and off company property
• Collaborate with Human Resources to ensure full compliance with all policies, procedures, and regulations related to human resources, supporting both business objectives and team well-being.
• Partner with Human Resources throughout the hiring process, ensuring the selection of qualified candidates, and oversee the training of new employees to ensure the successful completion of all relevant training programs.
• Investigate all accidents, injuries and near misses within assigned area, following company protocol. Work to determine the root cause, with the goal of eliminating accidents and injuries altogether
• Foster an environment that promotes safety, professionalism and teamwork

Administration & Other Duties

• Ensure that plant managers are adhering to the standards set by the company. Paperwork, deadlines and reporting duties are as important as the operational duties expected of them.
• Work closely with credit team to assist with A/R collections in assigned area
• Represent the company in industry related organizations as deemed necessary by supervisor
• Performs other duties as assigned or as necessary

DESIRED QUALIFICATIONS

Education:

1. B.A or B.S. in Business Management or Equivalent in Work Experience

Skills:

• Must have excellent written and verbal communication skills
• Must be discreet, as position requires the handling of confidential information
• Good computer operating skills (general windows applications)
• Very strong math and analytical skills
• Excellent managerial and organizational skills

Experience:

• Minimum of 5 years’ experience in Plant Management or equivalent managerial experience is related work
• Must be capable of developing and following budgets, of managing and developing personnel, of overseeing and continuously improving operations

RESTRICTIONS

• Must be able to drive/sit for extended periods of time, as this position requires extensive traveling
• Must be able to safely access all areas of plants and equipment as necessary

OTHER COMMENTS

• Must be able to work long and flexible hours as necessary
• Must be able to work under pressure while maintaining highest level of professionalism

Part of the Central Area Manager’s job will be “other” tasks/duties as assigned or as necessary.

This job description, as written for the position of Central Area Manager for Carroll Concrete Company/Newport Sand & Gravel Co., Inc. is an accurate reflection of the essential job functions for this position. This job description and its contents are subject to change without notice at Carroll Concrete's discretion.