Job Description
Job DescriptionDescription:
The Worcester Art Museum is seeking dedicated and reliable individuals to join our Security team as Part-Time Security Guards. This non-exempt position offers an hourly wage of $16.25. Security Guards serve as the eyes and ears of the Museum behind the scenes, ensuring the safety of the artwork, building, and staff. This role is primarily back-of-house, with responsibilities centered on monitoring security systems, controlling access to secure spaces, and facilitating deliveries and authorized entry. Guards are not stationed in public galleries and do not serve as frontline visitor-facing staff.
Activities can vary between shifts. Sometimes you will conduct rounds throughout the facility, checking doors, alarms, and mechanical areas, while also documenting daily activities and reporting any anomalies. Some shifts may be more focused on accepting deliveries and signing in visitors and contractors. Following established departmental protocols is essential, including promptly contacting the appropriate parties in the event of an emergency. We are looking for individuals with confidence and sound judgment who can assess situations, follow established protocols, and take appropriate action when needed, while also maintaining clear communication with management and colleagues.
We are currently hiring for day (8:00 AM–4:00 PM) and second (4:00 PM–midnight) shifts. Candidates must be available to work weekends and holidays, as coverage is required at all times. The second shift often involves the most schedule variability due to evening events. Day shift guards play an important role in managing daytime access and supporting Museum operations while staff are on site. This position best suits individuals who are comfortable working independently in a structured, behind-the-scenes environment with limited direct interaction with the public. Successful candidates approach safety, communication, and collaboration with respect for people from all backgrounds and are comfortable working in a diverse, inclusive environment.
Position Title: Security Guard
Employment Type: Part Time, Non-Exempt
Department: Security
Division: Operations
Reports to: Security Manager
Supervisory Responsibilities: None
Hourly Rate: $16.25 Hourly
Requirements:
What do you need to be successful in this role?
- Comfort with Technology: Ability to use and learn new and existing technology systems, including security monitoring equipment, and to regularly access and respond to information shared via email.
- Strong Attention to Detail: Ability to carefully monitor systems, conduct thorough rounds, identify mechanical issues or leaks, and notice when something is out of place.
- Adaptability and Resilience: Ability to adjust quickly to changing situations, remain flexible when plans shift, and respond calmly when unexpected issues arise.
- Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing, with museum staff and external contractors. This role involves a significant amount of internal guest services, meaning regular interaction with museum staff, contractors, vendors, and delivery personnel across departments, rather than direct interaction with the general public
- Team Collaboration: Willingness to work cooperatively with a diverse team and to listen to and respect different perspectives and backgrounds.
- Relevant Experience: Prior experience in security or monitoring systems is preferred but not required. Experience in customer service, facilities, or other roles requiring responsibility, judgment, and reliability may be an excellent alternative qualification.
Physical Requirements & Accessibility
This role includes periods of standing and walking, conducting rounds throughout the building, monitoring screens, and occasional lifting of light to moderate items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role, with or without reasonable accommodation.
About WAM
The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.
Diversity, Equity, Accessibility, and Inclusion at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.
The Museum is an equal opportunity employer committed to diversity.