Job Description
Job Description
Summary
Plan, direct, and coordinate the operations of The Upper Room. Duties and responsibilities include formulating policies, managing daily operations, facility needs, and programs.
Duties
- Direct and coordinate activities of agency programs.
- Perform reviews of programs and efficiencies.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Direct non program functions such as reporting and scheduling.
- Work on projects related to new facilities with the development team.
- Oversee programs Annual Plans.
- Support staff who oversee facilities management. Including service contractors and vendors.
- Review financial statements, program activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct administrative activities directly related to programs and facilities as they relate to the current strategic plan.
- Prepare staff work schedules and assign specific duties.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Establish or implement departmental policies, goals, objectives, or procedures with appropriate organization officials, or staff members.
- Perform personnel functions such as selection, training, or evaluation.
- Plan or direct activities such as performance reviews and evaluation, that require coordination with other department managers.
- Work with Development for agency projects and growth
- Develop Marketing Plans and strategies
- Implement organizational process and policy change
- Determine Resource needs
- Provide basic information to guests, visitors, or clients
- Facilitate programs as needed
Requirements
- 4 Year Degree in related field
- Must have 3 + years prior work in nonprofits
- Prior Management experience
- Detail oriented work plans
- Must be flexible
- Will need to be able to work evenings and an occasional weekend event
- Strong professional boundaries
- Prior training in organizational management and operations
Nice To Haves
- Prior experience with FRC's
- Prior training in Trauma Informed Care, Motivational Interviewing
- Familiar with local resources and services locally
- Understanding of Standards of Quality and the process to maintain such
- Prior experience managing a program like the ones offered at The Upper Room
- Adobe Systems Adobe Acrobat
- Adobe Systems Adobe Photoshop
- Blackbaud The Raiser's Edge
- Citrix
- CNC Mastercam
- Computer aided manufacturing CAM software
- Customer information control system CICS
- Data entry software
- Google AdWords
- Google Analytics
- Human resource management software HRMS
- Intuit QuickBooks
- Microsoft Access
- Microsoft Dynamics
- Microsoft Dynamics GP
- Microsoft Excel
- Microsoft Exchange Server
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Publisher
- Microsoft SharePoint
- Microsoft Visio
- Microsoft Visual Basic
- MicroStrategy
- Calendar and scheduling software
- Cell phones
- Computer scanners
- Credit card processing machines
- Desktop computers
- Digital cameras
- Laptop computers
- Magnetic card readers
- Microsoft FrontPage
- Microsoft Internet Explorer
- Microsoft Office
- Microsoft Word
- Mozilla Firefox
- Payroll software
- Personal computers
- Personnel scheduling software
- Photocopying equipment
- Surveillance cameras
Benefits
- PTO
- Health care at 80% covered
- Life Insurance
- Access to Dental/Eye
- 403B Retirement plan
- Access to AFLAC options
- Professional Development