Job Description
Job DescriptionResidential Loan Processor
Location: Walpole, MA
Employment Type: Full-time | On-siteAre you a detail-oriented mortgage professional who thrives in a fast-paced lending environment? Join Walpole Co-operative Bank as a Residential Loan Processor and play a key role in delivering a seamless and compliant lending experience for our customers.As part of our Residential Lending/Mortgage team, you will process residential and home equity loan applications accurately and efficiently while ensuring full compliance with State and Federal regulations, including Bank Secrecy Act requirements. You’ll collaborate closely with customers, attorneys, and internal lending staff to support timely loan decisions and successful closings.What You’ll Do:
- Process residential and home equity loan applications accurately and within required timeframes
- Review applications and determine required documentation to support credit decisions
- Collect, verify, and confirm accuracy of all borrower documentation
- Prepare and issue required loan documentation including loan estimates, disclosures, credit reports, and appraisal requests
- Research and resolve discrepancies or inconsistencies in loan files
- Communicate professionally with customers, attorneys, and lending staff to gather information and resolve issues
- Prepare equity loan closing documents and process funding for residential and equity credit line closings
- Audit closed loan files for accuracy and alignment with loan approval documentation
- Input and maintain HMDA data and update internal pipeline and tracking reports
- Prepare loan files for quality control audits and secondary market review
- Maintain and update residential loan rates in the Bank portal and loan origination system
- Stay current on lending products, compliance regulations, and Bank policies
What You Bring:
- Associate’s degree plus 1 year of mortgage processing experience, or high school diploma plus 3 years of mortgage processing experience
- Experience with MortgageBot preferred
- Strong attention to detail and ability to manage multiple responsibilities accurately
- Excellent interpersonal, written, and verbal communication skills
- Customer-focused mindset with professional collaboration skills
- Ability to navigate multiple banking systems and Microsoft Office (Word, Excel, Outlook)
- Commitment to compliance, confidentiality, and operational excellence
- Ability to lift, carry, and push up to 50 pounds
- Willingness to work on-site in a professional office setting
What Sets Walpole Co-operative Bank Apart:We are a local, independent bank with a long-standing reputation for integrity, community involvement, and financial strength. Our team members are valued contributors who model collaboration, continuous improvement, and a positive, can-do attitude.We offer competitive compensation and a comprehensive benefits package, including:
- Weekly pay- $27.10 - $40.08/hr based on experience
- 80% employer-paid health, dental, and vision insurance
- Bank contribution toward medical deductible costs
- Exceptional 401(k) match and fully paid pension plan
- Generous paid time off
- Tuition reimbursement up to $7,000 annually
- 100% employer-paid life insurance
About Us:Walpole Co-operative Bank has proudly served the Walpole community for over a century. We are committed to providing personalized service, maintaining strong community ties, and fostering a supportive work environment. Learn more about us at www.walpolecoop.com.Ready to Apply?If you are a motivated mortgage professional looking to grow your career in a collaborative and community-focused bank, we encourage you to apply.Walpole Co-operative Bank is an equal opportunity employer.