Job Description
Job Description
BENEFITS SUMMARY
- Paid holidays; closed on Sundays
- Paid vacation, earned sick/personal time, paid bereavement leave, paid family/medical leave, short term/long term disability.
- Medical/dental insurance & vision plan (effective 1st of month after hire date).
- Medical deductible reimbursement program.
- Group term life/AD&D insurance; supplemental voluntary life/AD&D insurance.
- 401(k) safe harbor plan - up to 3% matching contribution, plus 3% safe harbor contribution once you have met plan eligibility requirements.
- Tuition assistance (up to $4500/yr; approval required), employee referral program (approval required)
- Benefits are subject to change, and subject to employee eligibility requirements. Please contact Human Resources for current information.
SUMMARY/OBJECTIVE
Provide to members the highest quality loan services, by identifying their financial needs and recommending an appropriate solution. Proactively consult with member borrowers on the lending process and various loan products. Execute related loan documentation.
ESSENTIAL FUNCTIONS
- Analyze credit history of applicants, and determine loan repayment capabilities.
- Negotiate credit terms, such as costs, loan repayment methods and collateral specifications.
- Approval authority within Loan Policy limits, and is granted at the discretion of the Vice President of Lending. Management approval is required when solution is not within normal policy limits.
- Maximize profitability through appropriate pricing of new loan originations, fee income, and selling of all credit union products and services.
- Support credit union member relations through on-going customer contact, quality customer service, and superior product knowledge.
- Develop new customer prospects and business for the credit union, while managing an existing portfolio of member loans.
- Maintain a high level of integrity and member service.
- Promote and cross-sell loan products and services.
- Represent Credit Union at community events to promote loan products and services.
- Have a firm understanding of all state and federal regulation pertaining to lending.
- Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Member Identification Program, member due diligence, identifying high risk accounts, reporting suspicious activities to Supervisor or BSA Officer. Comply with USA Patriot Act when identifying loan applicants. Ensure all checks disbursed to vendors comply with OFAC regulations.
QUALIFICATIONS
- High school graduate or GED.
- Minimum of two (2) years of customer service experience is required.
- Prior experience working in banking or finance is preferred.
- A minimum of 1-2 years of experience in consumer and/or mortgage lending is a plus, but is not required.
- Knowledge in Real Estate Settlement Procedures (Reg. X), Truth in Lending (Reg. Z), and Equal Credit Opportunity (Reg. B) is a plus, but not required.
- Intermediate skills related to Microsoft Office applications.
- Mathematical aptitude.
COMPETENCIES
- Positive, professional business relationships within the credit union.
- The ability to work independently and take-on additional projects as assigned.
- The ability to meet deadlines.
- Strong organizational skills.
- Excellent oral and written communication skills.
- A strong commitment to achieving personal growth and success.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
New Bedford Credit Union (NBCU) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.