Job Description
Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.
**Must be fluent in Mandarin OR Arabic
*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).
*Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
- Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
- Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
- Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed
Requirements
- BA/BS Degree preferred
- Bilingual/Fluent in Mandarin or Arabic
- 1-2 years of administrative or customer service experience ideal
- Excellent verbal and written communication skills
- Computer skills including the Microsoft Office Suite
- Long-term interest in working in a healthcare setting
**Full Job Description will be shared prior to an interview with my client
**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered