Job Description
Job Description
Join Our Team as a Universal Banker
Location: Lawrence, MA | Full-Time
Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We’re looking for an experienced Universal Banker to join us who’s fluent in Spanish and English and has the ability to travel to various branch locations as needed! In this role, you’ll wear a few hats—handling both teller and banker responsibilities—all while making a positive impact in the lives of our members. If you're looking to start or continue your career in banking with a team that values your contributions, we’d love to meet you!
Why You’ll Love Working Here
- A collaborative team culture where your contributions matter
- Ongoing training and career development opportunities
- Competitive pay, benefits, and the chance to grow with a supportive organization
- The satisfaction of making a real difference in your community every day
What You'll Be Doing (Your Responsibilities)
- Maintains a working knowledge of all products and services offered by the Credit Union.
- Processes a wide variety of transactions for members including, but not limited to: deposits, withdrawals, loan payments, payroll adjustments, bank checks, gift cards, and cash advances.
- Uses sound judgment and interpersonal skills to effectively assist members.
- Balances cash drawer and makes settlement of the day’s activities in accordance with Credit Union policies and procedures.
- Participates in balancing ATM, under dual control, as necessary.
- Adheres to all aspects of the Credit Union Bank Secrecy Act policy and procedures.
- Maintains a working knowledge of all electronic delivery channels in order to assist members with access and use of online banking, bill pay and the mobile application.
- Originates all loan types via direct member contact, telephone, and mail and fax applications. Uses loan processing system. Ensures that all conditions for approval are met, obtains all required documentation, and assist with loan disbursements via direct member contact or mail.
- Performs additional duties as requested.
What We’re Looking For (Your Qualifications)
- Minimum of high school diploma or equivalent is required. Associates degree preferred.
- Minimum of two years Customer Service experience preferably in a financial institution.
- Strong interpersonal, written/verbal communication and organization skills required.
- Demonstrated ability to deal effectively with members and staff is essential.
- Experience with personal computers in a windows environment including Outlook, Excel and Word.
- Flexibility of work hours and proven reliability/dependability required.
- Must have a valid drivers license for coverage of retail branches.
- Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO).