Job Description
Job Description
🚨 Now Hiring: Superstar Dispatcher!
📍 Location: Quincy, MA
💵 Pay Range/Salary: $60,000 - $75,000 (based on experience)
Full-Time | Fast-Paced | Team-Driven | Career-Boosting
At Trust 1 Heating, Cooling, Plumbing, we’re more than just a home services company—we’re a family that works hard, supports one another, and celebrates wins together. Right now, we’re on the lookout for a driven, organized, and people-loving Dispatcher to be the central hub of our daily operations.
If you're the kind of person who thrives on solving problems, keeping things running like clockwork, and loves a buzzing office atmosphere—we want to hear from you!
🧭 What You’ll Be Doing:
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Be the voice and brain of our operations—dispatching techs to service and install jobs with precision
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Monitor schedules, job progress, and technician location to maximize efficiency
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Manage technician time sheets and ensure all hours are tracked accurately for payroll and job costing
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Coordinate with customers to confirm appointments and provide status updates
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Collaborate closely with service and install managers to ensure smooth daily workflows
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Jump in to support the team wherever needed—you're the go-to person for making the day flow
🎯 What We’re Looking For:
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Strong multitasking skills—you can juggle schedules, calls, and updates like a pro
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Excellent communicator with a confident phone presence
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Detail-oriented with a knack for organization and accountability
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Previous experience dispatching or in a service industry is a big plus
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Comfortable using scheduling software, CRM systems, and digital timekeeping tools
💎 What You’ll Get in Return:
When we say we take care of our people, we mean it. Check out these top-tier benefits:
✨ Fun, Family-Like Atmosphere – You’ll love coming to work (really!)
📚 Consistent Training & Career Development – We invest in YOU
💼 401(k) with 4% Company Match – Secure your future
🦷 100% Paid Vision & Dental Insurance – Because your smile matters
🏥 Blue Cross Blue Shield Health Insurance – Top-of-the-line coverage
🛟 100% Paid Life Insurance – $50,000 policy, on us
🎉 Paid Birthday Off – Celebrate YOU with a paid day off
🌴 Time Off – 120 Hours of Pto
🎁 Rewards & Recognition – Monthly shoutouts, prizes, and bonus incentives
🥾 Boot/Shoe Allowance – We help keep you comfortable on the job
📈 Real Growth Opportunities – We promote from within and want you to grow with us
📩 Ready to Apply? Let’s Talk!
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