Occupancy Specialist 1

Job Description

Job Description

Job Summary:
The Occupancy Specialist 1 plays a vital role in leasing apartments and ensuring compliance with HUD, LIHTC, HOME, and Fair Housing regulations. This role involves enforcing lease agreements, managing tenant relations, and supporting the maintenance team through inspections and property management tasks. The position provides an excellent opportunity to gain certification in LIHTC and/or HUD within six months of hire.

Key Responsibilities:

• Lease vacant units in accordance with tenant selection plans and funding regulations.

• Maintain compliance for move-ins, recertifications, and move-outs.

• Ensure adherence to Fair Housing Laws.

• Communicate effectively and professionally with tenants and external agencies.

• Conduct apartment showings, process applications, verify information, and collect rent.

• Address tenant concerns promptly and coordinate inspections with maintenance staff.

• Maintain accurate tenant files and documentation.

• Cross-train with team members to provide backup support as needed.

• Achieve and maintain Tax Credit or HUD certification, including yearly updates.

• Maintain a valid driver’s license, insurance, and reliable transportation.

• Utilize housing program software efficiently to perform job responsibilities.

Competencies:

• Accountability: Takes ownership of responsibilities and outcomes.

• Adaptability & Flexibility: Thrives in changing priorities and circumstances.

• Conflict Resolution: Resolves disagreements productively.

• Decision-Making: Makes effective, beneficial decisions.

• Dependability: Consistently fulfills commitments.

• Detail-Oriented: Produces accurate, high-quality work.

• Independence: Works effectively with minimal supervision.

• Communication: Clearly conveys information verbally and in writing.

• Positive Outlook: Encourages others and contributes to a productive environment.

• Prioritization: Organizes tasks effectively to achieve goals.

• Teamwork & Collaboration: Works well with others to achieve shared objectives.

Desired Qualifications:

• Professional communication skills for interacting with outside agencies.

• Proficient in Microsoft Word, Excel, and Outlook.

• Valid driver’s license, insurance, and reliable vehicle.

• Willingness to travel to multiple managed sites.

• Knowledge of LIHTC and/or HUD housing preferred; training provided if needed.

Why Join Us:
Southwestern Community Services offers opportunities for professional growth, hands-on experience in property management, and the chance to gain industry-recognized certifications. Join our team and make a direct impact on our residents’ quality of life.

Company DescriptionFounded in 1965, Southwestern Community Services (SCS) is a nonprofit organization dedicated to empowering low-income individuals and families in Cheshire and Sullivan counties of New Hampshire. As one of the state's five Community Action Agencies, SCS collaborates with local communities to provide resources, programs, and services that promote self-sufficiency and improve quality of life.

SCS offers a diverse range of services, including energy assistance, affordable housing, early childhood education through Head Start, workforce development, transportation, and emergency support. By addressing immediate needs and fostering long-term solutions, SCS helps individuals and families overcome challenges and build a path toward a brighter future.

Guided by a vision where poverty is never accepted as a permanent condition, SCS remains committed to its mission of providing direct assistance, reducing stressors, and advocating for those in need. Through partnerships and community collaboration, SCS continues to make a positive impact in the lives of its neighbors.

Company Description

Founded in 1965, Southwestern Community Services (SCS) is a nonprofit organization dedicated to empowering low-income individuals and families in Cheshire and Sullivan counties of New Hampshire. As one of the state's five Community Action Agencies, SCS collaborates with local communities to provide resources, programs, and services that promote self-sufficiency and improve quality of life.\r\n\r\nSCS offers a diverse range of services, including energy assistance, affordable housing, early childhood education through Head Start, workforce development, transportation, and emergency support. By addressing immediate needs and fostering long-term solutions, SCS helps individuals and families overcome challenges and build a path toward a brighter future.\r\n\r\nGuided by a vision where poverty is never accepted as a permanent condition, SCS remains committed to its mission of providing direct assistance, reducing stressors, and advocating for those in need. Through partnerships and community collaboration, SCS continues to make a positive impact in the lives of its neighbors.