Assistant General Manager - High-Volume Quick Service Restaurant
Job Description
Job Description
About This Opportunity
We're looking for an Assistant General Manager for our busiest Massachusetts location. This Worcester store runs $55-60K weekly and serves as the training ground for future General Managers. With three new locations opening in the next 18 months, we need someone who can stabilize operations now and step into a GM role within 6-12 months.
This is our flagship location, high volume, high visibility, high opportunity.
What Your Week Looks Like
- 45-50 hours with primary focus on evenings and weekends
- Leading a team of 14 (building to 17) during peak service
- Four nights per week minimum on the floor
- Directing staff, managing cash operations, and maintaining guest experience
- Training on scheduling, inventory, and business fundamentals
- Making real-time decisions during high-pressure service
What We're Looking For
- Management experience in quick-service or fast-casual (Shift Lead, AM, or AGM level)
- Ability to handle multiple priorities simultaneously during rushes
- Direct communication style when coaching team members
- Consistent punctuality and reliability (non-negotiable)
- Flexibility to cover when staff call out
- Comfort addressing performance issues head-on
- Experience in high-volume environments ($40K+ weekly sales preferred)
What We Offer
- $19-21/hour based on experience
- Company pays 50% of health insurance premiums
- 401(k) eligibility upon hire
- 4-6 week paid training program with $100 bi-weekly travel stipend
- Clear path to GM with $15K annual bonus program
- First consideration for upcoming GM positions
The Reality
This location needs strong leadership presence during peak hours—primarily nights and weekends. You'll be accountable for sales, guest satisfaction, and developing a team that requires consistent direction. We need someone who owns problems and sets the standard.
Hours: 10:30am-1:00am, seven days
To Apply: Submit resume with brief note about your quick-service management experience.
Company DescriptionRestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!
Company Description
RestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!