Job Description
Job Description
Merrimack County Savings Bank (The Merrimack) is adding to our team of professionals and seeking a Collectorto work alongside our talented team at our Foundry office inConcord, NH.The incumbent provides support services as the Collector (Collections Representative) for (NHMB), the affiliate banks Merrimack County Savings Bank (The Merrimack), Meredith Village Savings Bank (MVSB), Savings Bank of Walpole (SBW), and the trust customer segment of New Hampshire Trust Company, NHTrust. We are open to train the right career focused individual.
The Merrimack was voted the “Best Bank” for its 15th consecutive year in the Concord Monitor Cappies Awards.
We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team!
Hourly wage based on level of experience
Collector-1: $23.50 - $28.00
PRIMARY RESPONSIBILITIES:
- Responsible for the day to day management of residential and consumer past due loans
- Monitor delinquent real estate taxes, and work with customers to pay arrearages; establishing payment plans or escrow accounts to cure default and improve Bank’s collateral position
- Responsible for basic knowledge of related company policies and procedures, investor guidelines, mortgage insurance guidelines, FCRA, FDCPA and all related state and federal regulations
JOB REQUIREMENTS:
- One to three years of related experience and/or training, or equivalent of education and experience
- Knowledge of lending procedures, loan functionality and lending regulations preferred
- Demonstrated working knowledge of state and federal regulations related to collections/operations (FCRA & FDCPA), investor reporting guidelines, along with PMI and VSI insurance collection and default servicing requirements
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust.
New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disability.