Job Description
Job Description
Job Description: Collections Analyst
Contract: 6 Months
Location: Woburn, MA
Work Mode: Hybrid – 3 days onsite per week
Pay Rate: $26.64/hr on W2
Position Overview
The Collections Analyst supports Client's Accounts Receivable team by collecting and reconciling past-due receivable balances related to rent and purchase order–based invoices. This role partners cross-functionally to resolve customer disputes, ensure billing accuracy, and drive timely resolution of outstanding balances while delivering excellent customer service.
Key Responsibilities
- Collect and reconcile receivable balances for existing customers and drive accounts through to resolution.
- Ensure billing accuracy and proper cash application across customer accounts.
- Audit lease agreements and purchase orders to validate billing and identify necessary adjustments.
- Complete required documentation to support billing corrections and account resolutions.
- Initiate outbound customer contact via telephone and escalate issues to supervisors as needed.
- Manage a high volume of customer accounts and leases by following established collection strategies.
- Maintain consistent follow-up on payment arrangements and outstanding balances.
- Provide accurate and timely reporting on contract balances and invoice aging.
Qualifications
- Bachelor’s degree preferred.
- 1–3 years of collections experience within an Accounts Receivable environment.
- Oracle ERP experience preferred.
- Strong follow-up and organizational skills with the ability to manage timelines effectively.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with internal teams and external customers.
- Strong multitasking and prioritization skills in a fast-paced work environment.
Additional Details
- In-office requirement: Hybrid
- Role emphasizes accuracy, customer service, and cross-functional collaboration.
Company DescriptionIncorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers.
Address:
125 Village Blvd
Forrestal Village, Suite 200
Princeton, NJ 08540
Company Description
Incorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers.\r\nAddress:\r\n125 Village Blvd\r\nForrestal Village, Suite 200\r\nPrinceton, NJ 08540