Job Description
Job Description
Director of Assisted Living Services – Full Time | $118,000–$125,000 Annually | Worcester, MA
The Elms Assisted Living and Memory Care at The Briarwood Community is hiring a Director of Assisted Living Services to lead and support resident services, programming, and care coordination for our Assisted Living and Memory Care residents. This full-time, salaried role ($118,000–$125,000 annually) is an excellent opportunity for a compassionate, organized, and results-driven leader with strong communication and collaboration skills who is passionate about person-centered senior living.
Key Responsibilities
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Lead and supervise Assisted Living and Memory Care service teams, including Activities staff and Personal Care Assistants, ensuring a resident-centered environment.
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Develop, implement, and oversee engaging, meaningful programming tailored to residents’ cognitive, emotional, and physical needs.
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Foster strong collaboration and communication with residents, families, interdisciplinary team members, and leadership.
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Apply knowledge of Alzheimer’s disease, related dementias, and behavior management techniques to support residents in Memory Care.
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Ensure documentation, schedules, inventories, and communication are maintained accurately using Microsoft Office systems.
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Promote diversity, inclusion, dignity, and respect in all resident and team interactions.
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Monitor service quality, outcomes, and resident satisfaction; adjust programs and practices to meet community goals.
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Maintain professionalism, composure, and effective decision-making in a fast-paced care environment.
Qualifications
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Four-year college degree required.
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Minimum of 1 year of experience working with the senior population; assisted living or memory care experience strongly preferred.
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Strong sense of responsibility and moral integrity; compassion and patience are essential.
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Knowledge of Alzheimer’s disease, related dementias, and behavior management techniques.
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Proven leadership and management skills with the ability to guide, motivate, and support service teams.
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Proficiency in Microsoft Office with demonstrated computer skills in writing, email communication, scheduling, and inventory management.
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Must be able to understand and communicate effectively in English.
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Certified Dementia Practitioner (CDP) preferred.
Core Competencies
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Collaboration Skills
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Communication Proficiency
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Customer/Client Focus
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Diversity and Inclusion
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Organizational Skills
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Personal Effectiveness and Credibility
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Results Driven
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Stress Management and Composure
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Teamwork Orientation
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Technical Capacity
Work Environment & Physical Demands
This role operates in a clerical office setting as well as in resident rooms and activity spaces and routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems. The position involves frequent interaction with residents, families, and staff and may include occasional exposure to infectious conditions.
Physical requirements include regular standing, walking, bending, kneeling, stooping, crouching, crawling, and some climbing. The employee must frequently lift and/or move items weighing up to 30 pounds.
Why Join The Briarwood Community?
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Competitive salaried compensation: $118,000–$125,000 annually.
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Paid time off and paid holidays.
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Health, dental, vision, life, and disability insurance.
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401(k) retirement plan with employer match.
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Meal discounts and Employee Assistance Program (EAP).
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Free access to indoor lap pool, fitness center, and sauna.
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Supportive, collaborative leadership team on a beautiful, well-maintained campus.
About Our Mission
At The Elms Assisted Living and Memory Care, we are dedicated to providing compassionate, respectful, and engaging services that enhance quality of life for every resident. As Director of Assisted Living Services, you will play a critical leadership role in ensuring high-quality care, meaningful engagement, and a supportive community for residents and their families.