Job Description
Job DescriptionMailroom Supervisor
Cambridge, MA
Full time
JR101422
The Opportunity
Lesley University is seeking a Mailroom Supervisor to oversee daily operations, manage staff, and ensure the efficient and professional completion of all mail deliveries. In this role, the Mailroom Supervisor will oversee the center and participate in the completion of all mail deliverables in a cost efficient and professional manner. Responsibilities include: providing training and management to direct report(s) and work-study students; implementing Center related policies and procedures while making recommendations to the AVP of Operations as warranted; managing bulk mailing requests and delivery of pre-sorted mail to the Post Office and campus; reviewing all invoices prior to payment; and developing monthly departmental reports. In addition, the Mailroom Supervisor serves as the administrator for the university's Staples account, offers backup support for the Copy Center as need; maintains inventory of all center supplies; and oversees the sustainability e-waste recycling program. The Mailroom Supervisor will provide excellent customer service to clients, and facilitates the resolution of issues concerning pricing, orders, and invoicing for all faculty, staff, and students.
Qualities and Capabilities
A successful candidate will have:
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Bachelor’s degree (preferred)
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2 to 4+ years of experience in mail, copy and/or fulfillment function (preferred)
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Computer and Microsoft Office software experience (required); Experience with PC’s, copier and printer troubleshooting (preferred)
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Experience in delivering mail
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Experience in operation of copy and mail machines, performing complex jobs as required
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Experience with Colleague ERP system (preferred)
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Demonstrated skill with understanding and communicating detailed information
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Excellent customer service experience (required)
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Must be willing to work in a fast-paced, high-volume environment
Why Lesley
Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences. Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities.
We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills.
Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference. Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution.
Expressing Interest
A letter of interest, CV/resume, and a statement addressing past and/or potential contributions to diversity, equity, and inclusion through teaching, professional activity, and/or service must be included for full consideration.
At Lesley University we strive for a supportive and equitable environment where people -- regardless of race, ethnicity, color, sex, physical ability, religion, national origin or ancestry, age, neurodiversity, sexual orientation, gender identity or expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable state and federal laws -- can participate equally and fully as their true selves in all aspects of university life. Accordingly, the University prohibits discrimination based on these protected categories in any education program or activity that it operates, including in admission and in employment. We are committed to diversity, equity, and inclusion throughout the fabric of our institution. Individuals may submit concerns or questions related to discrimination to the University's Director of Equal Opportunity. Please visit the Office of Equal Opportunity's webpage for the University's entire notice of nondiscrimination and for additional information.
Base Pay Range: $58,656 - $65,774 annually
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