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<h3>Job Description</h3>
Job Description
We're putting together a talented team to build the #1 training platform for Runners
We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon.
We’re growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the 2024 iPhone App of the Year, reflecting the innovation and impact of what we’ve built &amp; now in 2025 we have just been acquired by Strava!

Customer Experience Manager (Boston)

<h3>Job Description</h3>
Job Description
TownePlace Suites by Marriott Hotel located in Wareham, MA at 50 Rosebrook Place is looking to hire Part-Time Hotel Room Attendants.
We want you to join our team at the TownePlace Suites as a Hotel Room Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you &amp; your family to enjoy. In addition, we run Company wide incentives both year-round &amp; seasonal for all staff.
We have an excellent management team at our hotel and are happy to work with you on a schedule that best fits both of our needs.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.

Pay: $16 - $18 Per Hour
Shifts: Days, Part- Time 

Responsibilities:
<ul>
<li>Performs cleaning duties in guest rooms; checking out and staying over</li>
<li>Provides great customer service.</li>
<li>Ensures housekeeping departmental standards are followed.</li>
<li>Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.</li>
<li>Maintains inventory of necessary supplies.</li>
<li>Reports necessary maintenance items.</li>
<li>Follows departmental policies and procedures.</li>
<li>Performs additional duties as needed.</li>
</ul>

Keywords: Housekeeping, cleaning, janitorial, hospitality, hotel housekeeper, rooms department 
Requirements
<ul>
<li>Highly responsible &amp; reliable</li>
<li>Ability to work as part of a team and independently</li>
<li>Previous housekeeping experience a plus, but not necessary.</li>
<li>Reliable Transportation</li>
</ul>
Benefits
<ul>
<li>DailyPay - Get Paid Any Day !</li>
<li>Brand Wide Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Annual Review Program </li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
</ul>

Hotel Room Attendant - Housekeeping - TownePlace Suites, Wareham, MA

<h3>Job Description</h3>
Job Description
Come join our growing team! 
If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C. 

Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations.  Join us as we continue to redefine the standards of excellence in property management! 
 
Who we need: 
We are seeking a professional, dependable, and personable Concierge to join our team. The concierge is often the first point of contact and a key player in ensuring building operations run smoothly and safely around the clock. The Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened. They will provide residents with personal services in an efficient, responsive, and professional manner. 
 
What You'll Do:
<ul>
<li>Maintain complete knowledge of rules, regulations, and policies </li>
<li>Welcome/greet all residents and guests to the property in a professional manner reflecting a willing attitude to accommodate. </li>
<li>Announce all guests to units. </li>
<li>Become knowledgeable with building service providers, i.e., limousines, taxis, cleaners, pet services, food delivery, and the like. </li>
<li>Ensure that the front lobby is always well maintained; weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like. </li>
<li>Receive calls from residents for personal services and coordinate the same with the Page. Ensure that all requests are met in a timely manner. </li>
<li>Supervise the activities of Page staff assigned to a daily shift, check for proper uniform and attendance. Make sure that all services are provided in a friendly courteous, professional manner. </li>
<li>Ensure that the front desk is always covered. </li>
<li>Accept deliveries in accordance with approved policy, mail, and dry cleaning, and maintain logs associated with each task. </li>
<li>Receive calls from residents for maintenance or service and forward them to the appropriate person during routine business hours. For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link. If appropriate notify maintenance on call to assist. </li>
<li>Maintain strict adherence to key control policy, requiring that all visitors needing a key to be authorized to enter the unit. Log in all key requests. </li>
<li>Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door. </li>
<li>Enforce the building rules and regulations as provided by the Board of Managers. Ensure that all contractors have security badges before entering the building. </li>
<li>Carefully monitor all security and life safety systems and report problems to building security as well as the General Manager. </li>
<li>Welcome new residents and assist with coordinating the delivery of newspapers, cable TV, peapod delivery laundry services, etc. </li>
<li>Provide information about local activities and events throughout the city. </li>
<li>Introduce new services and opportunities that may be of interest to owners and residents. </li>
<li>Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue. </li>
<li>Complete incident reports as needed. </li>
<li>Perform duties as requested by Head Concierge and or Property Manager. </li>
<li>Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like. </li>
<li>Ensure personal appearance is always immaculate; uniform clean crisp and shoes are polished. </li>
</ul>
 
What We're Looking For: 
<ul>
<li>Possess a wealth of knowledge about the area in which the property is located (i.e. Restaurants, transportation, events, etc.). </li>
<li>Demonstrated experience in service and hospitality. </li>
<li>Excellent communication skills </li>
<li>Take pride in their appearance, their service role, and their commitment to services excellence. </li>
<li>Have outstanding communication Skills – from professional writing to eloquence of speech and body language. </li>
<li>Be able to demonstrate a proven history of reliability to a set work schedule. </li>
<li>Bring an extremely engaging and attentive personality to a team of highly motivated hospitality professionals. </li>
</ul>
 
What we can do for you! 
Barkan offers a competitive compensation and benefits package to full-time employees that includes: 
<ul>
<li>Medical/Dental/Vision</li>
<li>Flexible Spending Accounts</li>
<li>Life Insurance</li>
<li>Short and Long-Term Disability</li>
<li>Paid Time Off</li>
<li>401(k) Match</li>
<li>Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance </li>
<li>Employee Assistance Program</li>
</ul>

The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 
Requisition #2407

Concierge

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION: Front Office, Housekeeping, Overnight Coverage and Breakfast Service; housing included
 
LOCATION: 506 On the River Inn, Woodstock, VT
 
JOB SUMMARY: This is a hands-on role that will have shifts in several including housekeeping, front desk, food and beverage and nighttime oversight to ensure smooth daily operations and exceptional guest experiences.
 
The ideal person will have strong interpersonal skills, attention to detail, and the ability to work across multiple departments including housekeeping, front desk, overnight coverage and breakfast service.
On-site housing is provided , along with a competitive salary and benefits package. This is a unique opportunity to live and work in the beautiful town of Woodstock, VT.
 
RESPONSIBILITIES:
Housekeeping
<ul>
<li>Ensure all guest rooms and common areas are clean, well-maintained, and meet our high standards of cleanliness.</li>
<li>Conduct inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are upheld.</li>
<li>Manage inventory of cleaning supplies and linens, and coordinate with suppliers to maintain adequate stock levels.</li>
<li>Address any housekeeping-related guest requests or issues promptly and efficiently.</li>
</ul>
 
Front Desk
<ul>
<li>Guest check-ins and check-outs, handling reservations, and providing excellent customer service.</li>
<li>Handle guest inquiries, provide information about the hotel and local attractions, and resolve any issues promptly and professionally.</li>
<li>Maintain accurate records of guest information, payments, and room assignments.</li>
<li>Coordinate with housekeeping and maintenance staff to ensure rooms are ready for incoming guests.</li>
<li>Assist with the preparation of daily reports and ensure all front desk procedures are followed.</li>
</ul>
.Food and Beverage
<ul>
<li>Assist with the preparation of the hotel's complementary breakfast</li>
<li>Assist with breakfast service</li>
<li>Assist with ordering and inventory of breakfast items</li>
</ul>
Nighttime Oversight
<ul>
<li>Provide on-site presence during nighttime hours to address any guest needs or emergencies.</li>
<li>Conduct regular property walks to ensure the safety and security of the hotel and its guests.</li>
<li>Respond to any noise complaints or disturbances and take appropriate action to maintain a peaceful environment.</li>
<li>Monitor security systems and report any suspicious activity to the appropriate authorities.</li>
<li>Be available to assist guests with late check-ins or early check-outs as needed.</li>
<li>Performs Night Audit duties as required.</li>
</ul>
 
Supervision
Supervisory experience is a plus but not required. The supervisory component of this position is dependent on the candidate's qualifications.
<ul>
<li>Act as hands-on supervisors for the entire property, ensuring smooth operations and assisting other staff members as needed.</li>
<li>Train and mentor junior staff members, providing guidance and support to help them perform their duties effectively.</li>
<li>Coordinate with the Assistant General Manager to ensure all operational needs are met and any issues are addressed promptly.</li>
<li>Assist with scheduling and managing staff shifts to ensure adequate coverage at all times.</li>
<li>Participate in regular staff meetings and contribute to the continuous improvement of hotel operations.</li>
<li>Inspect facilities regularly and enforce strict compliance with health and safety standards.</li>
<li>Execute and promote an accident and safety prevention program to minimize liabilities and related expenses.</li>
</ul>
 
Benefits
<ul>
<li>On-site housing provided at a substantially reduced rent.</li>
<li>Competitive salary and benefits package.</li>
<li>Opportunity to live and work in the beautiful town of Woodstock, VT.</li>
<li>A supportive and friendly work environment.</li>
</ul>
 
You are: 
<ul>
<li>Committed to excellence</li>
<li>Culture driven</li>
<li>Transparent</li>
<li>Passionate</li>
<li>Courageous</li>
<li>Intentional</li>
<li>Authentic</li>
<li>Competitive</li>
<li>Creative</li>
<li>Dynamic</li>
<li>Nimble</li>
<li>Engaging</li>
<li>Fun</li>
<li>Detail Orientated</li>
</ul>
 
You can: 
<ul>
<li>Lift, push, pull and carry up to 50 pounds.</li>
<li>Frequently bend and kneel to perform inspections.</li>
<li>Respond quickly to emergencies - 100% mobility required.</li>
<li>Continuously stand and climb stairs for approximately 40% of 8 hours.</li>
<li>See in order to visually inspect interior and exterior of hotels</li>
</ul>
 
Qualifications:
<ul>
<li>Previous experience in hospitality or a related field is preferred.</li>
<li>Ability to work collaboratively as a couple and manage multiple tasks efficiently.</li>
<li>Attention to detail and a commitment to maintaining high standards.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Proven experience in leading others in a service or cleaning role</li>
<li>Knowledge of general maintenance and cleaning processes and methods</li>
<li>Working knowledge of tools, common appliances and devices</li>
<li>Ability to use computers, email, Microsoft word and property management systems</li>
</ul>
 
Note - this job description is not indented to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.
ABOUT US
The hotel is being newly managed by Imprint Hospitality, a full-service hotel and restaurant management company specializing in lifestyle and boutique properties. We focus on creating unique guest experiences by blending interactive technology with genuine human connection. Imprint Hospitality offers development services, consulting, and asset management, ensuring each property reaches its full potential.
 
Our core values are: 
<ul>
<li>We leave a positive Imprint</li>
<li>We care and do what is right</li>
<li>We use our expertise to drive continuous improvement</li>
<li>We enjoy what we do, who we do it with, and who we do it for</li>
<li>We encourage balance and flexibility</li>
<li>We have fun</li>
</ul>

Hotel Front Desk and Housekeeping - Housing Included

<h3>Job Description</h3>
Job Description
Front Desk Agent
Location: 506 On the River Inn, Woodstock, Vermont
Job Summary: We are seeking a dedicated Front Desk Attendant to oversee guest services and ensure a positive customer experience. Responsibilities include greeting guests, managing check-in/check-out procedures, handling inquiries, and supervising front desk operations. The role also involves financial transactions, inventory management, and maintaining safety and cleanliness standards. Ideal candidates are committed to excellence, detail-oriented, and possess strong communication and problem-solving skills.
Key Responsibilities:
<ul>
<li>Greet and assist guests with check-in/check-out</li>
<li>Handle reservations and inquiries</li>
<li>Manage cash transactions and maintain accurate records</li>
<li>Provide local information and recommendations</li>
<li>Address guest complaints promptly</li>
<li>Ensure safety and cleanliness of public areas</li>
<li>Train and supervise front desk staff</li>
<li>Provide friendly and attentive service to our guests</li>
</ul>
Qualifications:
<ul>
<li>Excellent customer service skills</li>
<li>Strong communication and organizational abilities</li>
<li>Ability to handle financial transactions accurately</li>
<li>Ability to use computers, email, Microsoft Word and Excel, and property management systems.</li>
<li>Experience in hospitality or related field preferred</li>
<li>Stand and move around for most of your shift</li>
</ul>
Qualities We Value:
<ul>
<li>Attention to detail</li>
<li>Reliability and punctuality</li>
<li>Friendly and customer-focused attitude</li>
<li>Willingness to work overtime from time to time during high occupancy season</li>
</ul>
About us
The hotel is being newly managed by Imprint Hospitality, a full-service hotel and restaurant management company specializing in lifestyle and boutique properties. We focus on creating unique guest experiences by blending interactive technology with genuine human connection. Imprint Hospitality offers development services, consulting, and asset management, ensuring each property reaches its full potential.
Our core values are: 
<ul>
<li>We leave a positive Imprint</li>
<li>We care and do what is right</li>
<li>We use our expertise to drive continuous improvement</li>
<li>We enjoy what we do, who we do it with, and who we do it for</li>
<li>We encourage balance and flexibility</li>
<li>We have fun</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
Front Desk Receptionist
Are you detail-oriented, organized, and passionate about customer service? If you're ready for a fulfilling role in a top-notch dermatology and cosmetic center, South Coast Dermatology, please continue reading! We are seeking a full-time Front Desk Receptionist to join our exceptional team! With us, you'll enjoy competitive pay starting at $20 per hour and a range of benefits that make your life easier and more enjoyable. Check them out below!
<ul>
<li>Health, Dental and Vision Insurance</li>
<li>401(k) with employer match</li>
<li>Paid time off (PTO)</li>
<li>10 paid holidays</li>
<li>Free parking</li>
<li>Free lunches</li>
<li>Employee appreciation events</li>
<li>Professional development</li>
<li>Discounted skincare products</li>
<li>Discounted cosmetic procedures</li>
</ul>
You'll also receive company-provided scrubs!
 
DISCOVER WHO WE ARE
At South Coast Dermatology, we're more than just a dermatology and cosmetic center-we're a team dedicated to providing the highest quality, compassionate care for our patients. We specialize in medical, surgical, and cosmetic dermatology, helping people look and feel their best. Our culture emphasizes respect, professionalism, and employee well-being. We value a healthy work-life balance and show our appreciation with team-building events, lunches, and continuous opportunities for growth. When you join our team, you're joining a group of professionals who care about each other as much as they care for their patients.
 
DELVE DEEPER INTO YOUR DAY
You'll have a full-time Monday through Friday schedule between 8 AM and 4 PM. No weekends!
As a Front Desk Receptionist, your role will be crucial to our practice's success. You will manage checking our patients in, scheduling, referrals, insurance and other related duties. Your day will involve greeting patients and assisting them at the front desk upon check in and out. You'll diligently follow up on all aspects of their visit with professionalism and care. Your commitment to providing excellent customer service will help our patients and practice. 
 
DO YOU HAVE WHAT IT TAKES TO BECOME OUR FRONT DESK RECEPTIONIST?
<ul>
<li>Experience in customer service or a relative field</li>
<li>Familiarity with healthcare processes and systems</li>
<li>Proficiency in using electronic health record (EHR) systems for managing patient data</li>
<li>Resides in or the ability to relocate to East Weymouth, MA 02189 before starting work</li>
<li>Ability to work independently as well as part of a team</li>
<li>Great attention to detail with strong organizational skills</li>
<li>Excellent communication skills, both written and verbal</li>
</ul>
Having front desk experience is a plus but not mandatory! Meet the qualifications listed above? Ready to become our full-time Front Desk Receptionist? If so, don't wait-apply today!
Our initial application is quick, easy, and mobile-friendly. We can't wait to welcome you to our family!
 Job Posted by ApplicantPro

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionDescription:
Facility Management Corporation, known as “FMC Ice Sports,” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in partnership agreements with the Commonwealth and various municipalities as well as educational institutions.
 
As the Concession Supervisor you will be responsible for running the on-site operations of our concession stands including the cashiers, cooking and prep areas. You will oversee stands cleanliness/neatness, product quality, inventory, customer service, stand safety, food safety, and alcohol service (where applicable). Must maintain excellent attendance and be available to work an event-based schedule.
 
Primary Duties and Responsibilities:
<ul>
<li>Supervise day-to-day operations of concession stands, ensuring smooth and efficient service.</li>
<li>Maintain inventory levels and order supplies as needed to meet customer demand; work with the Food and Beverage Manager to continuously improve these procedures.</li>
<li>In coordination with the Food and Beverage Manager, recruit, hire, and train concession stand staff, providing ongoing coaching and performance feedback.</li>
<li>Create and manage staff schedules to ensure adequate coverage during operation hours.</li>
<li>Monitor and enforce food safety and sanitation standards, following health department regulations and FMC Standards.</li>
<li>Handle customer inquiries, feedback, and complaints promptly and professionally.</li>
<li>Collaborate with management to develop promotional strategies and enhance customer satisfaction.</li>
<li>Perform regular inspections of concession stands to ensure cleanliness, organization, and compliance with safety standards.</li>
<li>Prepare and analyze sales and inventory reports to identify opportunities for improvement and cost control.</li>
<li>Other duties as assigned to support the Concession operation as directed by the Food and Beverage Manager.</li>
</ul>
Requirements:
Preferred Skills and Qualifications:
<ul>
<li>HS diploma or equivalent.</li>
<li>Serve Safe Certified or willingness to become certified.</li>
<li>Previous experience in food handling, sanitation, and customer service is preferred.</li>
<li>Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.</li>
<li>Ability to be self-directed while working in a team-orientated environment.</li>
<li>Ability to work a flexible schedule including nights, weekends, and long hours.</li>
<li>Ability to adapt to new procedures and work as a team to improve efficiency and quality of the concession stands.</li>
<li>Previous experience in a supervisory role within a food service environment is highly preferred.</li>
<li>Strong organizational and time management skills.</li>
<li>Excellent communication and interpersonal skills, with the ability to lead and motivate a team.</li>
</ul>
Compensation: Base pay range: $18 - $22 per hour. Starting rate is based upon the concessions "level" of operation. Eligible for annual increase of 2% - 4% based upon performance.
 
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.

Concession Supervisor

<h3>Job Description</h3>
Job DescriptionJoin the future of dentistry, led by dentists
At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey. 
Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. 
OUR PRACTICE: Vast Dental433 Watertown Street, Newton, MA 02458HIRING SCHEDULE: 
<ul>
<li>Monday: 9:00am - 5:00pm</li>
<li>Tuesday: 9:00am - 5:00pm</li>
<li>Wednesday: 9:00am - 5:00pm</li>
<li>Thursday: 9:00am - 5:00pm</li>
<li>Friday: 9:00am - 2:00pm</li>
</ul>
RESPONSIBILITIES: 
<ul>
<li>Warmly greet and welcome patients with a high level of concierge care. </li>
<li>Answering phones promptly and responding to messages. </li>
<li>Managing schedules - input and confirm patient appointments. </li>
<li>Entering in new patient records and updating ledgers with precision (Denticon). </li>
<li>Collect co-payments and verify insurance eligibility (PPO/FFS). </li>
<li>Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed. </li>
<li>Assist with various office duties as directed by the Practice Manager. </li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Prior dental experience is highly preferred. </li>
<li>A resume showcasing a consistent and stable employment history. </li>
<li>Exceptional organizational skills to manage multiple tasks efficiently. </li>
<li>Flexibility to adapt to varying schedules as required. </li>
<li>Strong interpersonal communication skills. </li>
</ul>
OUR BENEFITS: 
<ul>
<li>Generous Compensation: We invest in the best and are competitive in our salary offers. </li>
<li>Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being. </li>
<li>401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%. </li>
<li>Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care. </li>
<li>Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family. </li>
<li>Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams. </li>
</ul>
*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
Salary Range: $22-26/HR
Step into a new era with Dental365
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event. 
We're a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential. 
Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected. 
Salary Range$22—$26 USD

Front Desk Coordinator

<h3>Job Description</h3>
Job DescriptionCompany Description 
The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake.&nbsp;&nbsp;We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space.&nbsp; We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team.
While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success.&nbsp;&nbsp;At the beginning of 2020 we welcomed a new owner.&nbsp;&nbsp;Seeing all the potential our property has to offer, renovations began.&nbsp;&nbsp;We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.&nbsp;&nbsp;
Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success.&nbsp;&nbsp;To join our team, you’ll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members.&nbsp;&nbsp;You will also be able to provide some of the details below, to help you in the role.
Job Description 
Position Summary
The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability.
Key Responsibilities
<ul>
<li>Proactively identify, pursue, and secure new group, corporate, and event business.</li>
<li>Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners.</li>
<li>Develop and execute strategic sales plans to meet or exceed revenue goals.</li>
<li>Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs.</li>
<li>Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events.</li>
<li>Attend industry events, trade shows, and networking functions to generate leads and build brand awareness.</li>
<li>Maintain accurate records in the hotel’s sales and CRM systems.</li>
<li>Analyze market trends and competitor performance to adjust strategies accordingly.</li>
<li>Conduct site inspections and client visits as needed.</li>
</ul>
Qualifications 
<ul>
<li>3+ years of hotel sales experience, preferably in a full-service or upscale property.</li>
<li>Solid understanding of event planning, logistics, and execution within a hospitality environment.</li>
<li>Proven track record of achieving sales targets and managing key accounts.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Strong organizational and time-management abilities.</li>
<li>Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools.</li>
<li>Ability to work flexible hours, including occasional evenings and weekends as needed for events.</li>
</ul>
 Additional Information 
Why Join Us?
<ul>
<li>Competitive salary + performance-based bonuses</li>
<li>Opportunity for career growth and professional development</li>
<li>Supportive and collaborative work environment</li>
<li>Discounts on stays and amenities across our hotel group</li>
</ul>
A few additional requirements to be successful.
All of our team members are expected to treat our guests and coworkers equally, the following applies as well.
<ul>
<li>Maintains a professional image, including appearance, verbiage, and body language, at all times</li>
<li>Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact</li>
<li>Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction</li>
<li>Fosters teamwork by offering assistance to others, as needed</li>
<li>Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department</li>
<li>Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures</li>
</ul>
All your information will be kept confidential according to EEO guidelines.
Ready to take your hospitality sales career to the next level? Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.

Hotel Sales Manager

<h3>Job Description</h3>
Job Description
Resident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our teams at Bradlee Danvers, our apartment community (433 homes) located in Danvers, MA and 14 North, our apartment community (387 homes) located in Peabody, MA.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS: 
Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks.
Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers.
Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. 
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. 
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. 
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE: 
1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver’s license unless otherwise noted.

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