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<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about health, wellness, and keeping campers safe while they have the summer of a lifetime? YMCA Camp Abnaki is looking for a Health Center Assistant to support the Camp Nurse in managing camper and staff health needs all season long. From bandaging scraped knees to coordinating emergency care, you'll be a key player in ensuring a safe and happy camp environment. Plus, you’ll get to soak up the magic of camp—think capture the flag at sunset, sailing on Lake Champlain, high ropes adventures, and campfire sing-alongs. If you’re ready for a summer of impact, adventure, and lifelong memories, we want you on our team!
The contract for this position is from June 5 through August 16, with a preferred start date of May 28. Possibilities of pre-season and post-season work are also available.
Why You'll Love This Job:
<ul>
<li>Make an Impact: Play a vital role in keeping campers and staff safe and healthy throughout the summer. </li>
<li>Live the Adventure: Spend your summer on the shores of Lake Champlain in beautiful North Hero, VT, with shared housing and meals included in compensation. </li>
<li>Gain Valuable Experience: Develop hands-on skills in healthcare, emergency response, and camp wellness management. </li>
<li>Be Part of a Mission-Driven Team: Join a community committed to youth development, healthy living, and social responsibility. </li>
</ul>
What You'll Do:
<ul>
<li>Assist with Health Screenings: Support the Camp Nurse in reviewing camper and staff health records before arrival. </li>
<li>Manage Medical Records: Maintain health files, treatment logs, and insurance documentation per ACA and pediatric standards. </li>
<li>Support Medication Distribution: Assist with organizing and administering medications to campers and staff. </li>
<li>Provide First Aid &amp; Care: Help assess injuries and coordinate elevated medical care when necessary. </li>
<li>Maintain Health Center Operations: Ensure the Health Center is clean, stocked, and ready for emergencies. </li>
<li>Communicate with Parents: Provide updates on camper medical concerns and treatments. </li>
<li>Train Camp Staff: Assist in training staff on health center policies and emergency procedures. </li>
<li>Coordinate Medical Transport: Help transport campers and staff to local medical facilities when needed. </li>
<li>Complete End-of-Season Duties: Conduct supply inventory and equipment storage at summer’s end. </li>
</ul>
Requirements:
What We’re Looking For:
<ul>
<li>Must be at least 21 years old. </li>
<li>Current medical certification in EMT (emergency medical technician), LNA (licensed nursing assistant), WFR (Wilderness First Responder), WFA (Wilderness First Aid), or equivalent. </li>
<li>Valid driver’s license with a clean driving record. </li>
<li>Strong communication and problem-solving skills. </li>
<li>Ability to live on-site for the duration of the camp season. </li>
<li>Experience in healthcare, emergency response, or camp settings (preferred). </li>
</ul>
Work Environment &amp; Physical Demands:
The physical demands described here are representative of those necessary for the role and are essential to ensuring the safety and well-being of children in our care. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 
<ul>
<li>Ability to navigate camp property, including uneven terrain and remote areas. </li>
<li>Strong visual and auditory awareness to respond to safety hazards. </li>
<li>Ability to lift up to 40 lbs. </li>
<li>Endurance to stand, walk, and respond to emergencies as needed. </li>
</ul>

Health Center Assistant, Camp Abnaki

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Pay</li>
<li>Career Growth Opportunities&nbsp;</li>
<li>Fun and Energetic Environment&nbsp;</li>
<li>Discount on Products and Services&nbsp;</li>
</ul>
Job SummaryDo you have a passion for helping people look their best? We are looking for a licensed Cosmetologist to join our team. As a Cosmetologist, you will work directly with customers to help them transform their physical appearance.&nbsp; Cosmetologists must be able to listen to customers’ needs and concerns in order to suggest suitable products and services. You will demonstrate makeup application techniques, cut/style/color hair, and provide beauty treatments.&nbsp; Successful Cosmetologists are committed to providing excellent customer service and have a deep knowledge of cosmetics and skincare.&nbsp; Responsibilities&nbsp;
<ul>
<li>Listen to customers' needs and wishes and make suggestions for improving their appearance</li>
<li>Cut, color, and style hair</li>
<li>Demonstrate makeup application techniques to achieve a variety of different looks per clients’ requests&nbsp;</li>
<li>Comply with all health and safety standards</li>
</ul>
Qualifications
<ul>
<li>Successful completion of a cosmetology school is required</li>
<li>Proven experience as a cosmetologist is preferred</li>
<li>In-depth knowledge of all aspects of cosmetology and best practices</li>
<li>Up-to-date with trends in fashion and beauty</li>
</ul>

Cosmetologist

<h3>Job Description</h3>
Job DescriptionDescription:
Do you enjoy working with children? We have immediate openings for nurturing, energetic, safety minded individuals dedicated to providing care for children ages 6 months - 10 years in our Kid Zone program! Kid Zone is a short-term, drop-in babysitting service for members while they are utilizing the YMCA facility. 
Selected candidates will engage a wide variety of youth in fun, educational, and stimulating activities, while demonstrating their capacity up uphold the YMCA core values of caring, honesty, respect, and responsibility.
Work Hours/Pay Range:
<ul>
<li>FLEXIBLE part-time scheduling available</li>
<li>Various shifts available between Monday - Friday 8:30-11:30 am and Monday - Friday 4:00 - 8:00 pm</li>
</ul>
Qualifications:
<ul>
<li>A passion for working with kids</li>
<li>Experience supervising children of varying ages</li>
<li>Ability to positively role model the Y core values of Caring, Honesty, Respect and Responsibility</li>
</ul>
Benefits:
<ul>
<li>Flexible hours and team environment</li>
<li>Leadership development and paid training</li>
<li>Staff receive a free family Y membership</li>
<li>Retirement plans available (for 18 +)</li>
<li>Tuition discounts to some NH and online schools</li>
<li>Discounts on Tickets and more</li>
</ul>
Requirements:

Kid Zone Caregiver

<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking compassionate Direct Support Professionals to join our relief/on-call team. Our relief staff provide crucial support across residential programs in the Northeast Region of MA, filling in as needed. This is a fantastic opportunity for those with flexible or unpredictable schedules who are looking for impactful, rewarding work. Relief staff may receive regular hours and gain experience working in a variety of locations. 
 
Key Responsibilities:
<ul>
<li>Support individuals with daily living activities including meal prep, cleaning, laundry, and personal care.</li>
<li>Promote engaging activities such as gardening, sports, arts, and music.</li>
<li>Administer medications (MAP certification preferred; training provided).</li>
<li>Provide transportation in company vehicles (valid driver’s license required).</li>
<li>Monitor individuals’ health and well-being, and report any concerns.</li>
<li>Help create a home-like environment that reflects individuals' personalities.</li>
</ul>
What We Offer to Relief Staff:
<ul>
<li>Competitive pay</li>
<li>Paid training and certification opportunities</li>
<li>Ongoing professional development</li>
</ul>
If you have MAP (Medication Administration Certification), we’d love to hear from you. This role is ideal for those balancing multiple jobs or needing flexible hours.
Requirements:
<ul>
<li>Must be at least 18 years old.</li>
<li>Able to read, write, and follow a written Plan of Care in English.</li>
<li>Ability to pass a CORI and Background check.</li>
<li>CPR and First Aid certifications (training provided if needed).</li>
<li>Valid U.S. driver’s license.</li>
<li>High school diploma or equivalent.</li>
<li>Six months of experience as a Direct Support Professional, CNA, or PCA preferred.</li>
</ul>

Direct Support Professional - Relief/On-Call

<h3>Job Description</h3>
Job DescriptionDescription:
Title: Residential Specialist
Location: Manchester, NH 03101
Job Type: Per Diem – 3rd shift
 
 
About Us:
Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization!
 
Job Description: Residential specialists are tasked with providing support around daily living and mental health management in a 24/7, community-based adult residence. The staff works to increase independence, encourage skill acquisition and utilization, help with symptom management, and maintain a clean and safe environment for the residents. Residential specialists work closely with the treatment team and community agencies to provide wrap-around support for all individuals. We strive to provide effective, evidence-based practices. The position includes day-to-day household management and transportation of residents to and from appointments, shopping, extra-curricular activities, etc. Requires the ability to form therapeutic relationships, think critically, provide interventions, and take initiative. The position requires a bachelor’s degree in psychology, social work, counseling, or education/counseling from an accredited college or university. Candidate must possess a valid driver’s license, an automobile with liability insurance, and a clean background and driving record check 
Requirements:
Key Responsibilities:
<ul>
<li>support clients in developing skills for living independently</li>
<li>Assist clients with taking steps toward their wellness and recovery goals</li>
<li>Support clients in the residential and community settings</li>
<li>Participate in direct 1:1 and group activities</li>
<li>Help clients with apartment maintenance</li>
<li>Maintain appropriate and accurate documentation</li>
<li>Ensure effective and thorough communication with the treatment team</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Knowledge of mental health/therapeutic interventions</li>
<li>Ability to climb stairs and stay physically active throughout the day</li>
<li>Manage time efficiently</li>
<li>Basic computer and email skills</li>
</ul>
Qualifications: Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy.
 
Education:
A bachelor’s degree in psychology, social work, rehab counseling, education/counseling, or a related field from an accredited university is required
 
Job type: Full-time
 
Skills and Competencies:
<ul>
<li>Commitment to teamwork</li>
<li>Self-Starter, Independent</li>
<li>Time management and organizational skills are a must.</li>
<li>Excellent communication ability with co-workers, staff, clients, and community partners.</li>
</ul>
Benefits:
<ul>
<li>Tax-sheltered Annuity</li>
<li>Company Discounts</li>
<li>Employee Recognition Events</li>
<li>Competitive Salaries</li>
</ul>
*Supervision towards Clinical Licensure *Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
 
Equal Opportunity Employer:
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
"Find your why!"
<a href="https://youtu.be/Ulj7KTqulHc" target="_blank">https://youtu.be/Ulj7KTqulHc</a>

Residential Specialist- Per Diem -3rd Shift

<h3>Job Description</h3>
Job DescriptionDescription:
Why Join Comfort Keepers?
Award-Winning Employer – Named Employer of Choice &amp; Best in Care by Home Care Pulse
Training &amp; Career Growth – Ongoing paid training and access to free online continuing education (Dementia &amp; Alzheimer's certification!) 
Competitive Weekly Pay – Based on experience
Mileage Reimbursement – Paid all client related activities
Flexible Scheduling – Full-time, part-time, and weekend shifts available
Health &amp; Dental Insurance – Comprehensive benefits for eligible employees
Supportive &amp; Rewarding Work Environment – Work for a team that truly values its caregivers
Competitive Pay &amp; Benefits- "Weekly pay, Paid sick time, Health &amp; Dental Insurance for all eligible employees
 
General Purpose
As a Personal Care Assistant (PCA) with Comfort Keepers, you’ll provide uplifting, in-home care that enables seniors and individuals to maintain their independence and dignity. This role involves assisting with daily activities, offering companionship, and creating a safe, supportive environment. If you’re compassionate, reliable, and passionate about caregiving, we’d love to hear from you!
 
 
Work Environment &amp; Physical Demands
Client Home Setting – Work in private homes, traveling between client locations as needed
Physical Activity – Regular standing, walking, and assisting with transfers (Must be able to lift up to 25 pounds)
 
Apply Today &amp; Start Making a Difference!
Be part of a team that Elevates the Human Spirit through compassionate in-home care. Take the next step in your caregiving career with Comfort Keepers!
Hiring Locations: Plymouth, MA &amp; surrounding South Shore communities
More Information: [Insert Contact Info]
Website: [Insert Website]
Click "Apply Now" to Join Our Team!
Requirements:
Essential Duties
<ul>
<li>Assist with activities of daily living, including bathing, dressing, grooming, and toileting</li>
<li>Provide companionship, engaging clients in meaningful conversation and activities</li>
<li>Support mobility needs, including walking, transfers, and repositioning</li>
<li>Prepare meals and assist with feeding, ensuring proper nutrition</li>
<li>Remind clients to take self-administered medications as directed</li>
<li>Perform light housekeeping, such as laundry, dishes, and maintaining a clean environment</li>
<li>Provide transportation for doctor’s appointments, errands, and social outings</li>
<li>Monitor and report any changes in client health and well-being to the Care Coordinator</li>
<li>Maintain accurate care documentation in electronic medical records</li>
</ul>
Preferred Requirements
<ul>
<li>High school diploma or GED preferred</li>
<li>Previous experience in caregiving, personal care, or home health assistance preferred but not required</li>
<li>A passion for helping others and providing quality care</li>
<li>Reliable transportation &amp; a valid driver’s license (Required for home visits)</li>
<li>Ability to travel within the South Shore area</li>
<li>Ability to pass background checks, work-related references, and drug testing</li>
<li>Strong communication and interpersonal skills</li>
</ul>

PCA- Plymouth & Surrounding Areas

<h3>Job Description</h3>
Job DescriptionDescription:
Title: Residential Supervisor – Merrimack Street
Location: Manchester, NH
Job Type: Full-time, In person
 ** $5000 SIGN-ON BONUS FOR ALL FULL-TIME CLINICAL POSITIONS ** 
 
 
About Us:
Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization!
 
Job Description:
Residential supervisors are tasked with managing a residential house that provides 24/7 support to residents with severe and persistent mental illness in a community-based setting. Supervisors provide direct support to clients and staff and manage the day-to-day operations that will help maintain a successful program. This position requires on-call duties. Supervisors are responsible for managing the house budget, supervising of staff, and operating as the point person to ensure effective communication, consultation, and critical decision-making. Residential supervisors are expected to take part in consultation, quality improvement activities, and program development.
 
Key Responsibilities:
<ul>
<li>Supervision of staff</li>
<li>Management of petty cash</li>
<li>Provision of adequate staffing for all shifts</li>
<li>Direct work with clients, both 1:1 and in a group setting</li>
<li>Utilize evidence-based practices to support clients in their recovery goals (including symptom management, ADL support, medication education, extra-curricular activities, etc.)</li>
<li>Coverage for other Residential Supervisors</li>
</ul>
Requirements:
 
<ul>
<li>Critical decision making</li>
<li>Leadership</li>
<li>Organization</li>
<li>Multitasking</li>
<li>Time Management</li>
<li>Prioritizing needs and tasks</li>
<li>Conflict resolution</li>
<li>Therapeutic /Clinical Effectiveness</li>
<li>Strengths-based perspective</li>
<li>Basic computer and email skills</li>
<li>Bilingual candidates are encouraged to apply.</li>
</ul>
Education: A bachelor’s degree in psychology, social work, counseling, or education/counseling from an accredited college or university is required. 
Experience: Supervisory experience in a therapeutic setting is required.
 
Qualifications: Candidate must possess a valid driver’s license, an automobile with liability insurance, and a clean background and driving record check.
 
Skills and Competencies:
<ul>
<li>Commitment to teamwork</li>
<li>Self-Starter, Independent</li>
<li>Time management and organizational skills are a must.</li>
<li>Excellent ability to communicate effectively with co-workers, staff, clients, and community partners.</li>
</ul>
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental coverage</li>
<li>Vision Coverage</li>
<li>Personal Time Off (PTO)</li>
<li>Extended Illness Leave (EIL)</li>
<li>7 Paid Holidays</li>
<li>403(b) Retirement Plan</li>
<li>Tuition Assistance</li>
<li>Short- and Long-term Disability</li>
<li>Life Insurance</li>
<li>Flexible Spending Accounts (FSAs) for Medical and Dependent Care</li>
<li>Flexible Work Options</li>
<li>Performance Bonuses</li>
<li>Employee Assistance Program (EAP)</li>
<li>Company Discounts</li>
<li>Employee Recognition Events</li>
<li>Competitive Salaries</li>
</ul>
*Supervision towards Clinical Licensure *Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
 
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Residential Supervisor - Merrimack Street

<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about creating a fun, safe, and engaging space for children? The Greater Burlington YMCA is looking for Member Childcare Associates to care for youth members while ensuring a positive and enriching environment. This is a great opportunity to support families, engage with children, and be part of a mission-driven team! 
 
Schedule and Location: Looking for staff who will be available throughout the summer. Shifts vary with opportunities to work weekdays, weekends, morning, and evening. Located at the YMCA Facility at 298 College Street, Burlington VT. 
Why You'll Love This Job:
<ul>
<li>Make an Impact: Provide a safe, fun, and welcoming space for children while their families enjoy the Y. </li>
<li>Build Meaningful Connections: Develop positive relationships with children and their families. </li>
<li>Enjoy Y Benefits: Free Y membership, program discounts, and more! </li>
<li>Be Part of a Mission-Driven Team: Join a community committed to youth development, healthy living, and social responsibility. </li>
</ul>
What You'll Do:
<ul>
<li>Care for Children: Provide a safe, engaging, and high-quality childcare experience for youth members. </li>
<li>Create a Positive Environment: Maintain a clean, safe, and welcoming space for children. </li>
<li>Engage with Families: Develop strong, professional relationships with parents and guardians. </li>
<li>Plan Fun Activities: Assist in organizing age-appropriate games, crafts, and learning opportunities. </li>
<li>Follow Childcare Guidelines: Ensure all policies and safety standards are met. </li>
</ul>
Requirements:
What We’re Looking For:
<ul>
<li>Professional experience in childcare or working with children. </li>
<li>Patience, understanding, and enthusiasm for working with youth. </li>
<li>Ability to communicate effectively with children, parents, and team members. </li>
<li>Strong problem-solving and organizational skills. </li>
<li>Commitment to the Y’s core values of Caring, Respect, Honesty, and Responsibility. </li>
</ul>
Work Environment &amp; Physical Demands:
The physical demands described here are representative of those necessary for the role and are essential to ensuring the safety and well-being of children in our care. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
<ul>
<li>Ability to effectively supervise and ensure the safety of children by maintaining visual and auditory awareness in various environments, including classrooms, outdoor play areas, and other program spaces.</li>
<li>Ability to lift, carry, or support children up to 35 pounds as needed for care, safety, and engagement.</li>
<li>Ability to engage in active participation in all aspects of the program, including assisting with activities such as swimming and gym. This may involve frequent movement, such as kneeling, bending, stooping, crouching, reaching, and standing for extended periods.</li>
<li>Ability to respond quickly and appropriately to the physical and emotional needs of children, including in emergency situations.</li>
</ul>

Member Childcare Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
The Senior Manager of Access and Navigation plays a pivotal role in ensuring seamless access to care for patients across North Shore Community Health’s three primary care locations. This position provides leadership and mentorship to Practice Managers, empowering them to optimize front-end operations, improve revenue cycle processes, and enhance patient experience. The Senior Manager will supervise the Patient Access Navigators, who assist patients with insurance enrollment, and the Telehealth Navigator, who supports patients in accessing virtual care and reducing digital barriers. By focusing on patient retention, accurate attribution, and efficient template management, the Senior Manager will collaborate across departments to implement strategies that increase patient access, grow our patient roster, and improve operational efficiency.
 
The Organization
North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:
<ul>
<li>Comprehensive primary care.</li>
<li>Dental services.</li>
<li>Behavioral health care.</li>
<li>Care management.</li>
<li>Pharmacy services.</li>
<li>Substance abuse disorder treatment.</li>
<li>Nurse care management.</li>
<li>Insurance enrollment assistance.</li>
</ul>
NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.
As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.
We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.
 
Mission
North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.
 
Vision
Healthy People | Vibrant Communities
 
Values
Accountability
We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.
 
Integrity
Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.
 
Empathy
Empathy is a deep appreciation for another’s situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.
 
Courage
We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.
 
Respect
NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.
 
Commitment
NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.
 
EEO Statement:
We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
<a href="https://www.nschi.org/wp-content/uploads/2022/03/nsch_eeo-policy-statement-dec-2021.pdf" target="_blank">https://www.nschi.org/wp-content/uploads/2022/03/nsch_eeo-policy-statem…</a>
 
Essential Functions:
· Provide leadership and mentorship to Practice Managers across three primary care sites, supporting them in optimizing front-end operations and revenue cycle processes.
· Oversee the Patient Access Navigation team, taking initiative in leading efforts to empanel new and unengaged MassHealth C3 members, working creatively to optimize engagement strategies and outcomes.
· Manage the Telehealth Navigation Program, including the supervision of the Telehealth Navigator, driving patient adoption of virtual care and supporting enrollment in internet access assistance programs while ensuring compliance to grant goals.
· Develop and refine systems to track and report on key performance indicators (KPIs) related to patient access, empanelment, provider continuity, and new patient engagement. Provide actionable insights to clinical and operational leadership and hold staff accountable for achieving goals
· Develop and implement strategies to ensure patients are appropriately empaneled and attributed to NSCH and its primary care team
· Collaborate with Practice Managers to optimize appointment templates through active template management and strategies that make the most of Epic’s features.
· In partnership with the Senior Director of Access and Integration and other members of the leadership team, translate data insights into action steps for Practice Managers and front desk staff to boost front-end workflows, particularly relating to registration accuracy and payment collection.
· Foster a culture of accountability and continuous improvement by coaching and developing staff to achieve performance goals.
· Act as a liaison between internal departments and external stakeholders to enhance access to care and strengthen community partnerships.
· Serve as back-up Practice Manager across Salem, Peabody, and Gloucester site for operational site management coverage during vacations as needed.
· Perform other duties as assigned to support the organization's mission of providing equitable, patient-centered care.
Requirements:
· Bachelor’s degree in Public Health, Business Management or a Healthcare related field. Five years of experience in Healthcare/Public Health can be substitute for degree.
· A minimum of five (5) years of experience in health care/public health or related field.
· Two (2) years of experience managing teams, preferably including remote staff.
· Proven track record in successfully managing programs/ projects and using analytics to support evidence-based management.
· High level of proficiency in Microsoft Office applications – particularly as it relates to manipulating data in Microsoft Excel – strongly prefered
· Experience with Epic strongly preferred
· Excellent verbal and written communication skills, attention to detail and overall organizational skills.
· Proven ability to prioritize and execute tasks in a fast-paced environment, while working collaboratively with medical staff and other clinical operations partners.
· Knowledge of LEAN/Six Sigma or equivalent project and change management frameworks preferred.
· Demonstrated effective analytical and creative problem solver.
· Demonstrated ability to build relationships and lead in a matrixed organization.
 
As a health center, NSCH expects all employees to receive all required vaccinations and health screenings each year. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID19, including providing proof of having received the COVID­19 vaccine, unless a religious or medical exception is granted. All prospective employees are required to be vaccinated before their first day of employment, and proof of vaccination record must be provided with pre­hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please contact the Human Resources Department at <a href="mailto:hr@nschi.org" target="_blank">hr@nschi.org</a>
 
At North Shore Community Health, we are dedicated to building a diverse workforce. Are you excited about this role but feel that your past experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health.
 
Living on the North Shore
With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and a thriving cultural scene.
 
For Information, Please Contact:
Talent Acquisition Department
North Shore Community Health
<a href="mailto:TalentAcquisition@nschi.org" target="_blank">TalentAcquisition@nschi.org</a>

Senior Manager of Access and Navigation

<h3>Job Description</h3>
Job DescriptionPosition Summary: Direct Support Professionals are responsible for providing support to individuals with intellectual and developmental disabilities. In this role you will offer guidance, hands-on assistance, instruction, and implement individuals’ support plans to help program participants attain independence and integration in the community.
 
Click here for a video to get a glimpse into a day in the life of working with individuals with intellectual and developmental disabilities. 
Work Schedule: -Sunday-3:00pm-11:00pm, Monday-3:00PM-11:00PM, Tuesday -3:00pm-11:00pm, Friday-3:00pm-11:00pm, Saturday-3:00pm-11:00pm (40 hours Week)
Pay: $20.0/hr without MAP certification or $21.0/hr with MAP certification
Relief Responsibilities:
<ul>
<li>Works closely with Residential managers and Direct Support Professionals in delivering service standards of excellence and ensure operational compliance within assigned program in accordance with federal, state and agency regulations. </li>
<li>Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations and implement Individual Support Plans for individuals based on assessments, objectives and goals. </li>
<li>Assist program participants with personal care and hygiene as needed, including but not limited to: toileting, transfers, change dining, showering, dressing, and grooming </li>
<li>Provide light to medium maintenance/domestic functions associated with residential programs, including, but not limited to: cleaning, laundry, cooking, grocery shopping, shoveling snow, and grounds keeping duties as assigned. </li>
</ul>
Relief Minimum Qualifications:
<ul>
<li>Valid driver’s license and acceptable driving record and CORI is required at all times during employment with The Arc of Opportunity. </li>
<li>First Aid, CPR, and MAP certification</li>
<li>High school diploma or GED is required, experience in relevant field preferred. </li>
<li>Ability to: lift up to 50 lbs., kneel, bend and carry items, sustain periods of walking, standing, and sitting, physically assist individuals according to their needs. </li>
</ul>
The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. 
When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources. 
Competencies: Disabilities, Support, Human Rights, ISP, Personal Care, Assistance and Guidance. 
 Sunday-3:00pm-11:00pm, Monday-3:00PM-11:00PM, Tuesday -3:00pm-11:00pm, Friday-3:00pm-11:00pm, Saturday-3:00pm-11:00pm (40 hours Week) 40 HOURS Per Week

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