<h3>Job Description</h3>
Job DescriptionWho We Are: Cecelia Health is a national virtual specialty medical practice serving people with chronic conditions across the care continuum. We expand access to care and provide personalized clinical support to help patients achieve sustained engagement and durable outcomes. Powered by digital tools and uniquely data-enabled, our integrated care approach addresses the whole person with proactive, coordinated support focused on clinical, behavioral, social, and emotional needs across cardiometabolic and related conditions. Following evidence-based guidelines and clinical best practices, our solution is scalable for health plans, providers, health systems, and life sciences. What You'll Do:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Care Coordinator is a remote role within our Clinical team that is responsible for handling inbound and outbound calls to support our members. In this role, the Care Coordinator will complete telephonic intake screening questionnaires, complete&nbsp;audio/video initial program assessments with members,&nbsp;conduct cold calls to pursue member engagement, and schedule member appointments. This position collaborates closely with our clinicians and plays a pivotal role in delivering outstanding customer service to our members. Primary Responsibilities:
<ul>
<li>Handle inbound and outbound calls to support our members.</li>
<li>Complete intake screening questionnaires with members.</li>
<li>Complete audio/video initial program assessments with members</li>
<li>Conduct cold calls to pursue member engagement.</li>
<li>Route inbound calls to the appropriate clinician.</li>
<li>Simultaneously navigate three technology platforms (e.g. patient service center with an integrated call center, EHR system, and member-facing app). </li>
<li>Assist members with scheduling appointments with clinicians. </li>
<li>Provide outstanding customer service to all members.</li>
<li>Compose thoughtful and personalized responses to members on a variety of topics.</li>
<li>Collaborate with clinicians, team leads, and clinical managers. </li>
<li>Use critical thinking skills to address member inquiries while always aiming to achieve resolution.</li>
<li>Support clinical operations and administration as needed.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements and Experience:&nbsp;
<ul>
<li>2+ years of healthcare/clinical experience.</li>
<li>Call agent experience is preferred.</li>
<li>Passionate about customer service and member satisfaction. </li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong problem solving, critical thinking, and organizational skills.</li>
<li>Strong communication and time management skills.</li>
<li>Must be comfortable setting up and maintaining company-issued equipment (e.g. laptop, monitor, etc.). </li>
<li>Basic understanding of EHR/EMR applications. </li>
<li>Proficiency in Microsoft Office.</li>
<li>Must live in the United States.</li>
</ul>
Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.&nbsp; Current job openings at Cecelia Health are listed on our careers page. We will never ask you to provide sensitive financial or personal information throughout the recruitment or interview process. Cecelia Health will never extend a job offer without interviewing candidates via phone/video. &nbsp;
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Care Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
The TIL Services Program Coordinator works under the direction of the Director of TIL Services. This position manages an integrated set of services for young people (16-25) experiencing or at risk for homelessness to promote achievement of their safety, permanency, well-being, and self-sufficiency goals. The Coordinator ensures the successful development, implementation, achievement, and documentation of program outcomes. The Program Coordinator also attends to human resource and budgetary concerns. They participate in hiring and termination decisions, provide training, supervise staff, and facilitate staff meetings. The Coordinator ensures that staff support young people while adhering to agency, funder, and licenser expectations. This position also practices good fiscal management and documents all expenses. This position will build and maintain connections between LUK and key partners to help young people achieve their goals. This position will also provide direct case management services to young people.
 
The qualified candidate will have demonstrated understanding of youth development, case management, and service navigation as well as experience working with older adolescents and young adults, families, and communities. Supervisory experience preferred. Excellent organization, communication, and computer skills required. Valid driver’s license and own transportation required.
This is a full-time position located in Fitchburg and will include community-based travel and implementation. Work schedule must accommodate the needs of young people. Bilingual/Bicultural candidates are encouraged to apply.
 
Full time position responsible for the daily oversight and management of Transition to Independent Living (TIL) Services team in the Worcester area. TIL Services is a continuum of housing and supportive services designed for youth and young adults 16-25 experiencing or at risk of a housing crisis. Successful candidate will be a self-starter and provide leadership to staff in a team-oriented environment. Demonstrated ability to ensure effective and quality service provision. Experience with and understanding of the population’s strengths and needs as well as case management a must. Strong organizational, written and verbal communication skills, and ability to manage crisis. Ability to navigate multiple software platforms and technologies necessary. Position also includes direct case management responsibilities. Successful candidate will have a Bachelor’s degree or equivalent experience. Three years supervisory experience preferred. Must have valid driver’s license and own transportation. Bilingual/Bicultural candidates and individuals with lived experience with housing instability and/or system involvement encouraged to apply.
 
In addition to very competitive salaries LUK offers a substantial and unique benefit package found here .
 
Introduction to LUK, Inc.:
LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!
 
For more information, please visit our website &amp; social media accounts!
Website | Facebook | Instagram | YouTube | LinkedIn |
Requirements:
Purpose:
 
The TIL Services Program Coordinator manages an integrated set of services for at risk and homeless young people to promote their safety, permanency, well-being, and self-sufficiency.
 
Responsibilities Include:
<ul>
<li>Overall management and operation of TIL Services programs in their region</li>
<li>Supervise and mentor staff, including evaluating and disciplining staff</li>
<li>Participate in hiring/firing decisions concerning staff</li>
<li>Provide leadership to staff concerning program models, values, and mission in a team-oriented philosophy</li>
<li>Develop and maintain relationships with stakeholders</li>
<li>Provide direct services as needed</li>
<li>Develop mechanisms to promote client and community involvement within the program</li>
<li>Ensure the successful development, implementation, and achievement of program outcomes</li>
<li>Balance achievement of program outcomes with solid fiscal management</li>
<li>Ensure that programs comply with all agency, licensing, and regulatory requirements</li>
<li>Act as a liaison to funding sources</li>
<li>Grant writing and preparing reports</li>
<li>Actively participate in supervision, trainings, meetings, and other activities as required</li>
<li>Participate in and assist with project evaluation activities and reporting</li>
<li>Provide crisis management and intervention as appropriate</li>
<li>Participate in the Division On-Call Service Team</li>
<li>Gain an understanding and commitment to LUK’s Mission, Vision, and Values and provide congruent clinical services</li>
</ul>
Knowledge and Experience Required:
<ul>
<li>Bachelor’s Degree in Human Services or closely related field preferred</li>
<li>Minimum of 3 years of experience required</li>
<li>Demonstrated understanding of youth development, case management and service navigation required</li>
<li>Experience with and understanding of older adolescents and young adults, families, and communities is essential</li>
<li>Bilingual/Bicultural candidates and individuals with lived experience in housing instability and/or system involvement encouraged to apply.</li>
</ul>
Skills and Abilities:
<ul>
<li>Cultural responsiveness</li>
<li>Strong communication and organization skills</li>
<li>Computer skills</li>
<li>Able to work independently and collaboratively on a team</li>
<li>Internet access for remote work</li>
<li>Reliable and safe transportation</li>
</ul>
How to Apply: Submit a cover letter and resume sharing your interest and unique qualifications for this position to:
 
Online: Click “Apply for Job” below, fill out demographic information, and attach your resume and cover letter.
Mail: Director of Human Resources LUK, Inc. 545 Westminster Street Fitchburg, MA 01420
Email: <a href="mailto:HR@LUK.org" target="_blank">HR@LUK.org</a> <a href="mailto:HR@LUK.org" target="_blank">HR@LUK.org</a> with the subject line “TIL Services Coordinator”
FAX: 978-829-2210
 
Job Location: The TIL Services Program Coordinator will work in and have access to office space in Fitchburg. Transportation required. Ability to work remotely on occasion.
 
Salary Range and Benefits: Pay Range: 7C. Salary Range: $56,000 – $62,000. Salary ranges within each pay grade are based on qualifications, skills, and experience. Contact LUK’s Human Resources Department for information on our exceptional Benefit Package.
For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit: <a href="http://www.LUK.org/Benefits" target="_blank">www.LUK.org/Benefits</a>
 
Position Overview:
LUK Division: Transition to Independent Living (TIL) Services
LUK Component: TBD
Direct Supervisor: Director of TIL Services
LUK Staffing Category: 7C 
This position is 40 hours per week
This is a salary position: ?
This is an hourly position: ?
This position is benefit eligible: ?
This position is community-/home-based ?
 
EOE and Diversity Commitment:
LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.

Coordinator of Transition to Independent Living Services (TIL)

<h3>Job Description</h3>
Job Description
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.&nbsp; We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
<ul>
<li>This position supports the Account Executive with responsibilities related to client management and retention</li>
</ul>
Essential Duties and Responsibilities
<ul>
<li>Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time</li>
<li>Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication</li>
<li>Handling renewals, service requests, claims, billing and new policies</li>
<li>Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures</li>
<li>Review all applications, policies, endorsements and audits for accuracy</li>
<li>Complete loss/claim analysis and summaries</li>
<li>Coordinate expiration list with department manager to obtain renewal business information</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree or equivalent work experience, preferred</li>
<li>3-7 years minimum Personal Lines Account Management experience required</li>
<li>Property &amp; Casualty License required</li>
<li>Valid driver’s license and insurance, required</li>
<li>Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)</li>
<li>Applied/Epic or similar agency management software experience, preferred.</li>
<li>Able to work independently and enjoy a high degree of interaction with team members.</li>
<li>Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.</li>
<li>Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.</li>
<li>The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.</li>
<li>Ability to maintain a professional demeanor and positive attitude</li>
</ul>
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1
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Personal Lines Account Manager

<h3>Job Description</h3>
Job DescriptionVETERAN Owned &amp; Operated Fire / Water Restoration Firm is currently hiring the following positions for the North Shore.EMERGENCY RESPONDER Training and room for advancement always available. IICRC training ABRA training CSL training We are seeking a Fire/Water Restoration employees. These individuals will respond to emergencies of residential and commercial losses, due to fire and water damage. We also do Reconstruction to damaged properties. Every candidate will need to have a background check performed as well as a valid driver's license. Candidates must have organizational skills and be available to work some nights/ weekends if necessary. ***********Overtime typically always approved.***** Construction background would help not required. Additional Requirements -Athletic, energetic people. -Excellent Customer Service skills. Experience preferred, but not required. 401k_Offered Great work environment.

Restoration Technician

<h3>Job Description</h3>
Job Description
We’re looking for a motivated and detail-oriented Service Department Coordinator / Manager to help support and organize our service operations. This position is ideal for someone early in their career who enjoys communicating with customers, solving problems, and keeping projects organized.
You’ll be responsible for managing service tickets, coordinating schedules, and ensuring smooth communication between clients, technicians, and office staff. Training and support will be provided — we’re looking for someone eager to learn and grow into a key member of our team.
Key Responsibilities
<ul>
<li>Monitor and manage incoming service requests through our cloud based ticketing system.</li>
<li>Communicate with clients to schedule appointments, provide updates, and follow up on completed work.</li>
<li>Work closely with technicians and internal staff to ensure service jobs are completed efficiently.</li>
<li>Keep accurate records of service activity, verify accuracy of tickets, parts, and customer communications.</li>
<li>Assist with generating reports, tracking job progress, and maintaining service metrics.</li>
<li>Help identify opportunities to improve processes and enhance customer experience.</li>
</ul>
Qualifications
<ul>
<li>Experience: 1–3 years in a customer service, dispatching, scheduling, or office coordination role preferred (service industry experience a plus).</li>
<li>Technical Skills: Comfortable learning and using ticketing or CRM software (training provided); proficient with Google Workspace tools.</li>
<li>Soft Skills: Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment.</li>
<li>Work Style: Team player with a positive attitude and willingness to take initiative.</li>
<li>Preferred: Interest in growing into a management or operations leadership role over time.</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>Supportive team that values collaboration and growth.</li>
<li>Hands-on training with opportunities for advancement.</li>
<li>Competitive pay, benefits, and room for professional development.</li>
<li>A dynamic work environment where your contributions make a difference every day.</li>
</ul>
How to Apply
Please send your résumé and a short cover letter to <a href="mailto:opportunities@escsinc.com" target="_blank">opportunities@escsinc.com</a>. Include “Service Department Coordinator Application” in the subject line.

Service Department Coordinator

<h3>Job Description</h3>
Job Description
Top MA real estate law firm is looking for an order opener to work in Wareham, MA.
<ul>
<li>Opens new real estate files&nbsp;by collecting contract documents and entering property, client, and transaction details into the firm’s case management system.</li>
<li>Coordinates with realtors, lenders, and title companies&nbsp;to ensure all required documents are received for the order setup.</li>
<li>Performs conflict checks and verifies legal descriptions&nbsp;to ensure compliance with firm and regulatory requirements.</li>
<li>Tracks deadlines and critical transaction dates&nbsp;to support timely closings and follow-ups on missing information.</li>
</ul>
Company DescriptionTop Real Estate Law Firm in MA 
<h3>Company Description</h3>
Top Real Estate Law Firm in MA

Real Estate: Order Opener

<h3>Job Description</h3>
Job Description
Responsibilities:
<ul>
<li>Assemble, address, stamp, and ship merchandise or material</li>
<li>Unpack, verify, and record incoming merchandise or material</li>
<li>Arrange appropriate&nbsp;transportation of products</li>
<li>Assist customers with shipping inquiries</li>
<li>Perform other administrative duties as assigned</li>
</ul>
 
Company DescriptionBlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers. 
<h3>Company Description</h3>
BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.

Shipper (Temp)

<h3>Job Description</h3>
Job Description
On a mission to provide unique solutions to homeowners.
We are an EXCLUSIVE SERVICE PROVIDER for The Home Depot. We serve The Home Depot retail stores from South Carolina to Maine.
Entry Level Sales Representatives provide marketing support for the kitchen sales department.
Job Description:
<ul>
<li>Act as a brand ambassador for The Home Depot Home Services</li>
<li>Provide great customer service and ask customers if they have an interest in improving their kitchen</li>
<li>Offer a FREE kitchen design</li>
<li>Work in the stores closest to your home</li>
</ul>
Job Requirements:
<ul>
<li>As a service provider for The Home Depot, background checks are mandatory.</li>
<li>Ability to use a mobile device to input appointment information for the designers.</li>
<li>Must have a friendly, out-going personality with lots of energy.</li>
</ul>
Benefits:
<ul>
<li>Commission pays an average of $19 an hour. Top producers are earn substantially more!</li>
<li>Flexible schedule: Work stores during peak hours for maximum earnings</li>
<li>Continual coaching in sales and marketing</li>
<li>Advancement opportunities. Our management team consists of people promoted from within.</li>
</ul>
If you have any of the following skills or experience, this is the job for you:
If you have any experience in the following retail fields, this is the job for you: Sales Associate, Cashier, Sales Clerk, Brand Associate, Apparel Team Member, Wireless Sales Consultant, Key Holder
Also, several of our top performing staff have migrated from the following food service fields and found a home with us: Bartender, Mixologist, Server, Host, Waiter, Waitress, Catering
Company DescriptionRevelare Kitchens is on a mission to improve the lives of homeowners by providing unique solutions. Honored by Central Penn Business Journal as one of the Fastest Growing Companies in Central PA! Recognized as one of the largest home improvement companies in the ENTIRE country with over 10 years of consecutive growth. Proud contributor to Extreme Makeover Home Edition and a Finalist for the Central Pennsylvania Business of the year award! Corporately based in York, PA with operations in Pennsylvania, Maryland, Delaware, New Jersey, New York, Vermont, New Hampshire, Massachusetts, and Maine. 
<h3>Company Description</h3>
Revelare Kitchens is on a mission to improve the lives of homeowners by providing unique solutions. Honored by Central Penn Business Journal as one of the Fastest Growing Companies in Central PA! Recognized as one of the largest home improvement companies in the ENTIRE country with over 10 years of consecutive growth. Proud contributor to Extreme Makeover Home Edition and a Finalist for the Central Pennsylvania Business of the year award! Corporately based in York, PA with operations in Pennsylvania, Maryland, Delaware, New Jersey, New York, Vermont, New Hampshire, Massachusetts, and Maine.

Entry Level Sales Associate $700-$1,000 PER WEEK

<h3>Job Description</h3>
Job DescriptionAs part of the Subway® Team, you as a Manager will focus on eight main things:&nbsp;
<ul>
<li>Providing an excellent guest experience&nbsp;</li>
<li>Ensuring that great food is prepared &amp; served</li>
<li>Keeping our restaurants functional, clean and beautiful</li>
<li>Managing inventory and money control systems</li>
<li>Coordinating local marketing initiatives, including community outreach</li>
<li>Recruiting staff</li>
<li>Maintaining standards of restaurant safety and security</li>
<li>Being a team player</li>
</ul>
 In addition to the role of a Manager, key parts of your day to day will consist of:
<ul>
<li>Recruiting and rewarding outstanding Team members</li>
<li>Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes</li>
<li>Maintaining business records and analyzing them to help increase sales</li>
<li>Identifying and contacting prospective Guests to promote sales</li>
<li>Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window</li>
<li>Planning special events and promotions</li>
</ul>
 As a Subway® Team Member, you’ll have access to:
<ul>
<li>Brand partnership discounts</li>
<li>Scholarship Opportunities</li>
<li>Opportunity to earn University course credits</li>
<li>Hands on career experience in a restaurant business</li>
</ul>
 PREREQUISITES&nbsp;Education: High school diploma or equivalent, college degree preferredExperience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff. ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential. Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Manager

<h3>Job Description</h3>
Job Description
Medical Practice: The Spiegel Center
Company: Premier Plastic Surgery Partners
Title: Aesthetics Coordinator
Compensation: Full Time, Salaried with Commission
Location: Newton, MA
Job Summary:
Are you an outgoing individual with exceptional communication skills and a talent for building relationships, particularly in the realm of aesthetic services? Do you thrive in a performance-driven environment, with a proven track record in successful aesthetic sales? If these qualities describe you, you could be the perfect fit for our team!
As an Aesthetics Coordinator, you will play a pivotal role in helping individuals achieve their aesthetic aspirations. This involves promoting and selling our comprehensive suite of nonsurgical and surgical cosmetic treatments. You will consult with patients, review concerns, obtain payments, schedule appointments, coordinate doctor communications and establish an ongoing relationship with our patients who travel from around the world for our services. 
This role requires excellent written and verbal communication skills, problem solving, multi-tasking, proven success in sales and expertise in patient relationship nurturing. You must be poised, professional, creative, eager to succeed, passionate and charismatic. Background in aesthetics is a strong plus.
About Premier:
Premier Plastic Surgery Partners, LLC is a fast-growing national partnership that is comprised of leading board-certified plastic and facial plastic surgeons and aesthetics professionals who deliver exceptional patient experiences. We offer a wide range of surgical and nonsurgical cosmetic procedures combined with high-quality customer service to our patients. For more information, visit us at <a href="http://www.premierpspartners.com" target="_blank">www.premierpspartners.com</a>.
Responsibilities:
Patient Care Coordination
<ul>
<li>Actively assist patients throughout the process from the time they enter the practice to consultation, photography, decision making, follow up and obtain reviews of their experience</li>
<li>Utilize a consultative selling approach to identify ways to help patients achieve their aesthetic goals</li>
<li>Establish strong relationships and communications with patients via phone, email and texting</li>
<li>Greet and check in patients upon arrival</li>
<li>Schedule and confirm appointments for patients</li>
<li>Create quotes for patients, discuss the quotes, complete transactions</li>
<li>Answer inquiries and follow up with current patients </li>
<li>Help create before and after pictures and videos to post to Instagram, Facebook and RealSelf</li>
<li>Outreach to in-house surgical patients to ensure high aesthetic conversion rates</li>
<li>Provide an exceptional experience for every prospect and patient, demonstrating a commitment to excellence</li>
<li>Provide regular status updates on leads and opportunities to ensure timely responses and report on lead quality for marketing optimization</li>
</ul>
Customer Service and Practice Support
<ul>
<li>Greet patients and visitors in a friendly and professional manner</li>
<li>Manage inquiries and follow up with current patients</li>
<li>Support the office manager with other practice management tasks as needed</li>
<li>Maintain an organized, full schedule for the doctor</li>
<li>Work with the team to create and meet quarterly and yearly goals</li>
<li>Keep track of inventory and products used</li>
<li>Assist patients with seeking reimbursement through their insurance for procedures like electrolysis and mole removals</li>
<li>Keep office tidy - scan, upload and shred documents and meet deadlines in a fast-paced, quickly changing environment</li>
</ul>
Qualifications:
<ul>
<li>Required:
<ol>
<li>Education: high school diploma or equivalent </li>
<li>3+ years of demonstrated success in a fast-paced, consultative plastic surgery or aesthetic sales environment</li>
<li>Prior experience in Plastic Surgery, Dermatology, or a Medical Spa</li>
<li>Proficient in using office software and electronic medical record systems </li>
<li>Excellent interpersonal and communication skills, including the ability to build rapport with patients and team members</li>
<li>Strong organizational and time management skills</li>
</ol>
</li>
<li>Preferred:
<ol>
<li>4+ years of experience in plastic surgery or medspa industry</li>
<li>Experience working in an aesthetics or medical support role </li>
<li>Strong knowledge of aesthetics terminology and procedures</li>
<li>Experienced in managing accounts with an online CRM (Zoho, Hubspot, etc.)</li>
<li>Knowledge of Nextech and other practice management systems</li>
</ol>
</li>
</ul>

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