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<h3>Job Description</h3>
Job DescriptionJoin Our Growing Service Advisor Team at Planet Honda!
Do you thrive on building relationships and ensuring customer satisfaction? Are you passionate about the automotive industry?
Planet Honda in Tilton, NH is seeking enthusiastic and talented Service Advisors to join our growing team! As a Service Advisor, you'll play a pivotal role in shaping our customer's experience, from the moment they enter the service lane to the time they drive away happy.&nbsp;
Here's what makes this role stand out:
<ul>
<li>Be part of a winning team: We're a growing dealership with a positive and collaborative work environment.</li>
<li>Competitive compensation: Competitive</li>
</ul>
Responsibilities:
<ul>
<li>Oversee the service drive and ensure exceptional customer service.</li>
<li>Be a customer champion, taking ownership of their experience and leaving a lasting positive impression.</li>
<li>Provide expert concierge support to all customer inquiries, both in-person and over the phone.</li>
<li>Effectively manage technician time slots and match them with customer needs.</li>
</ul>
Qualifications:
<ul>
<li>Organized and friendly with a knack for building rapport.</li>
<li>Excellent time management and communication skills.</li>
<li>Professional appearance and demeanor.</li>
<li>Clean driving record, pre-employment background check, and drug screening required.</li>
</ul>
Ready to join a team that values your contribution and makes customer satisfaction a priority? Apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Service Advisor (Saturday's)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Description: Service Advisor 
 About Us:
Clay Subaru is a family-oriented dealership committed to providing exceptional customer service and a welcoming atmosphere. Our service team is known for professionalism, efficiency, and dedication to customer satisfaction.
 
Position Overview:
We are seeking a motivated and experienced Service Advisor to join our team. The Service Advisor is the key point of contact between customers and our service department, ensuring a smooth and efficient service experience. You will be responsible for communicating repair and maintenance recommendations, providing accurate estimates, and ensuring top-notch customer satisfaction.
 
Responsibilities:
<ul>
<li>Greet customers and assess their vehicle service needs.</li>
<li>Clearly explain recommended services and repair options.</li>
<li>Prepare accurate repair estimates and obtain customer approvals.</li>
<li>Coordinate with service technicians to ensure timely and quality repairs.</li>
<li>Keep customers informed on the status of their vehicles.</li>
<li>Handle customer concerns and work to resolve any issues promptly.</li>
<li>Promote service specials and dealership maintenance programs.</li>
<li>Maintain accurate records of services performed and customer interactions.</li>
</ul>
Qualifications &amp; Requirements:
<ul>
<li>Previous experience as a Service Advisor in an automotive dealership or repair shop is required.</li>
<li>Strong knowledge of vehicle maintenance and repair services.</li>
<li>Excellent customer service and communication skills.</li>
<li>Ability to multitask in a fast-paced environment.</li>
<li>Proficiency in computer systems and service management software.</li>
<li>A team player with a positive attitude and a strong work ethic.</li>
<li>Valid driver’s license and a clean driving record.</li>
</ul>
Benefits &amp; Perks:
<ul>
<li>Starting Bonus up to $3,000 (based on experience and qualifications).</li>
<li>Competitive salary with performance-based incentives.</li>
<li>Health and dental insurance.</li>
<li>401(k) </li>
<li>Paid time off and holidays.</li>
<li>Employee discounts on service and vehicle purchases.</li>
<li>Ongoing training and career growth opportunities.</li>
</ul>
If you're an experienced Service Advisor looking for a rewarding opportunity with a supportive team, apply today and become a part of the Clay Subaru family!
Requirements:

Service Advisor

<h3>Job Description</h3>
Job Description
Role Overview:
The Warranty Administrator handles all issues concerning product warranties, applications, problems, and claims. Warranties constitute a significant part of customer care. The warranty administrator inspects warranty claims if eligible and expedites requests after passing all requirements for granting a warranty claim. The warranty administrator organizes all customer information concerning warranties and stores it securely. The administrator is also responsible for generating reports for the management to analyze and assess.
Key Responsibilities:
<ul>
<li>Processes warranty claims on a timely basis for each franchise or distributor.</li>
<li>Processes all warranty paperwork to ensure proper documentation according to the manufacturer's guidelines. </li>
<li>Verifies criteria required by factory or distributor.</li>
<li>Reconciles all warranty receivables with payments through the appropriate accounting schedule.</li>
<li>Posts credits on computer.</li>
<li>Resubmits all rejected claims promptly or receives authorization to write them off.</li>
<li>Follows up on payment of outstanding claims.</li>
<li>Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.</li>
<li>Files and maintains all service records as required by the warrantor.</li>
<li>Keeps informed of all factory recalls and bulletins.</li>
<li>Assists with body shop warranty claims as needed.</li>
<li>Assists with the cashier and telephone duties as needed.</li>
<li>Assists with any clerical needs as directed by the fixed operations manager or the controller.</li>
<li>Maintains a professional appearance and a neat work area.</li>
<li>Performs other duties as assigned.</li>
<li>Meet specified monthly targets and goals which will be given prior to each month.</li>
<li>Contribute to the overall success of the motor group by working with all customers, teams, and departments collaboratively and professionally with a positive attitude.</li>
<li>Be team-oriented with a desire to achieve both individual and collective goals.</li>
<li>All other duties assigned by management.</li>
</ul>
Experience Requirements:
<ul>
<li>2 yrs experience processing automotive warranty claims for any of the following (Volkswagen, Volvo, Mazda, Subaru) </li>
</ul>
<ul>
<li>A strong understanding of automotive technology and the automotive industry is a plus.</li>
<li>Knowledge of warranty regulations and industry best practices a plus.</li>
<li>Computer and communication skills must be at an intermediate level (Microsoft office suite, Excel, Word).</li>
<li>Experience with Dealertrack or similar dealership management systems a plus.</li>
<li>Strong decision-making ability and organization are required.</li>
<li>Employees must have a high level to attention to detail.</li>
<li>Employee must be able to read, write, understand and speak English.</li>
</ul>
Physical Requirements:
Employees must be able to sit/stand for long periods of time. Use their hands to handle, control or feel objects, tools, or controls. Repeat the same movements for over 8 hours a day. Occasionally you need to lift boxes up to 10 lbs. Occasional bending, walking, and mobility will be necessary. Employee must be able to get in and out of vehicles and shovel/ assist with snow removal when necessary. Ability to stand, walk, climb, stoop/bend, and reach is required. Employee must be able to speak clearly for repetitiously for over 8 hours a day. 
Supervisory: 
<ul>
<li>N/A</li>
</ul>
“Patrick Motor Group was founded on honest work, a love for cars and the people who drive them. We believe in community, building strong relationships and enjoying what we do. Sales and service delivered with respect, trust and quality – that's the Patrick Motor Group.”
Patrick Motor Group, LLC is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Automotive Warranty Administrator

<h3>Job Description</h3>
Job Description
Toyota of Keene has a rare opportunity for a new member of our award-winning service team!
We are searching for the right individual to complete our growing service department. The right candidate would care for our customers, be upbeat and personable, possess strong customer service skills, and demonstrate strong sales skills. If this is you, please apply today, we would love to hear from you!
What we offer:
<ul>
<li>Medical Insurance - Offering 2 affordable plans to choose from</li>
<li>Dental Insurance - Preventative, Basic &amp; Major services</li>
<li>Flexible Spending Accounts</li>
<li>Voluntary Life Insurance, Short and Long-term Disability Plans</li>
<li>401k Retirement plan with a company match up to 3% and company paid Retirement Accumulation Insurance (Life)</li>
<li>Company Paid Life insurance - 1 x employee annual earnings</li>
<li>Paid Time Off Accrual Program</li>
<li>Paid Holidays</li>
<li>Discounts on company products and services</li>
<li>Wellness Fair - offering Flu Shots &amp; Free Onsite Services to Employees and Immediate Family</li>
<li>Training, Incentive and Referral Programs</li>
<li>Community Giving Service Opportunities</li>
<li>Safety Programs and Workers Compensation Compliance including our no lost time luncheons</li>
<li>Frequent Department Team Building events and luncheons</li>
</ul>
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status
Valid driver's license required
 Job Posted by ApplicantPro

Automotive Service Advisor - Toyota of Keene

<h3>Job Description</h3>
Job Description
Atlantic Coast Enterprises in Pittsfield, MA. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a culture committed to teamwork, mutual support, dedication, and fun? If so, continue reading! This customer service position comes with a competitive base pay plus commission. You can earn up to $80,000 a year. We also offer solid benefits including paid vacation after 1 year of employment, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, a savings and retirement 401(k) program, bereavement leave, performance and longevity bonus platforms, and employee oil changes and discounts. If you are interested in working for a stable and successful company, apply today! ABOUT ATLANTIC COAST ENTERPRISES Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us. A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR As an Automotive Service Advisor, you arrive each day determined to take excellent care of our customers while achieving sales goals. You guide them through their elected services, acting as the main point of contact between them and our auto technicians. Following a service review conducted on their vehicle, you advise customers on tires, breaks, and other recommended services in a way that is easy to understand. You help them to make decisions by expertly explaining benefits, costs, and product features. Your ability to make connections and build trust is essential to gaining repeat business. You love spending your day with people and cars. Plus, it is rewarding to see your hard work pay off in your paycheck! QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR 18 years old or older Previous sales and service advisor experience Valid driver's license Are you a people person who can easily connect with others? Do you like talking about cars? Do you have excellent communication skills? Is providing exceptional customer service important to you? Are you patient and able to empathize with others? Are you organized and able to prioritize tasks effectively? Are you detail-oriented? If so, we want to meet you! ARE YOU READY TO JOIN OUR TEAM? If you have top-notch customer service and sales skills, a passion for cars, and feel that you are right for this position, fill out our initial 3-minute, mobile-friendly application today! Location: 01201

Automotive Service Advisor

<h3>Job Description</h3>
Job DescriptionJob Summary: We are looking for a&nbsp;Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.&nbsp;Benefits
<ul>
<li>Competitive Pay</li>
<li>Blue Cross Blue Shield Medical and Dental on Day 1 of Employment</li>
<li>401K after 90 days</li>
<li>Paid Time Off</li>
<li>Sick Time</li>
<li>Vacation Time</li>
<li>Paid Training</li>
<li>Career Advancement Opportunities</li>
</ul>
Responsibilities
<ul>
<li>Meet with customers and determine their needs for repair and/or service of their vehicle issues</li>
<li>Increase customer satisfaction by building customer relations</li>
<li>Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers frequently</li>
<li>Increase profitability by maximizing sales &amp; executing retail promotions</li>
<li>Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times</li>
<li>Oversee and participate in quality control</li>
<li>Participate in the development and documentation of standard operating procedures as appropriate</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid commercial driver’s license &amp; clean driving record</li>
<li>Accredited training in service advisor skills, customer satisfaction, and quality control</li>
<li>Automotive service advisor experience</li>
<li>Ability to read, write and speak English fluently&nbsp;</li>
<li>Ability to concentrate and accomplish tasks despite interruptions</li>
<li>Multitasking skills</li>
<li>Proficient use of computers/business machines</li>
</ul>
About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Express Service Advisor

<h3>Job Description</h3>
Job DescriptionDescription:
American Road Group is seeking a Shop Driver at Laconia Harley-Davidson in Meredith, NH!
 
Summary
Aid Sales and Service with delivery and pick up of customer motorcycles.
 
Major Duties and Responsibilities
<ul>
<li>Safely load and unload motorcycles for delivery.</li>
<li>Drive motorcycles safely to and/or from their destinations.</li>
<li>Clean and detail new and pre-owned units when not delivering motorcycles.</li>
<li>Maintain cleanliness of shop vehicle.</li>
<li>Assist service department and Shop Porter/Helper when there are no deliveries</li>
<li>All other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>Requires a clean driving record and a motorcycle license.</li>
<li>Ability to work a flexible schedule, including weekends and some evenings.</li>
<li>Excellent customer service to internal and external customers.</li>
<li>Ability to handle requests quickly and courteously.</li>
<li>Follow directions thoroughly and efficiently.</li>
</ul>
Physical Demands and Working Conditions
<ul>
<li>Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.</li>
<li>The noise level in the work environment is usually loud.</li>
<li>Requires use of both hands.</li>
<li>Requires the ability to balance and push a 600+ lb. motorcycle.</li>
<li>Frequently works near moving mechanical parts.</li>
<li>Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.</li>
<li>Occasionally exposed to exhaust fumes and other airborne particles.</li>
</ul>

Shop Driver - Laconia Harley-Davidson

<h3>Job Description</h3>
Job Description
Position: Automotive Service Advisor&nbsp;/ Service Manager - Join our Rapidly Expanding Team Today! CALL NOW 470 945 1991 !
Location:&nbsp;Fairhaven, MA
Compensation Range:&nbsp;Up to $130,000+/yr, a salary + bonus comp plan, depending on experience.
 
Company Overview:
At AutoShop Recruiting, we specialize in connecting exceptional automotive talent with top-tier companies. Currently, we proudly represent a privately owned multi-unit&nbsp;automotive repair shop in Fairhaven MA. Renowned for their unwavering commitment to excellence, our client is seeking a dedicated and customer-focused Service Advisor / Writer to join their team.
 
Position Overview:
As a Service Advisor / Writer&nbsp;in our automotive service department, you will play a crucial role in ensuring exceptional customer service and efficient operations. Leveraging your extensive knowledge of automotive systems and excellent communication skills, you will be responsible for overseeing the service team, managing customer interactions, and coordinating service processes to guarantee a seamless and satisfying experience for our clientele.
 
Key Responsibilities:
1. Customer Engagement:
<ul>
<li>Greet customers in a friendly and professional manner.</li>
<li>Listen to customers' concerns, inquiries, and service requests.</li>
<li>Communicate complex technical information to customers in a clear and understandable manner.</li>
</ul>
 
2. Service Coordination:
<ul>
<li>Schedule and coordinate service appointments, balancing workload for the service team.</li>
<li>Ensure timely completion of customer vehicles, adhering to promised delivery times.</li>
<li>Collaborate with technicians to identify and address additional service needs.</li>
</ul>
 
3. Technical Expertise: 
<ul>
<li>Possess in-depth knowledge of automotive systems, repairs, and maintenance procedures.</li>
<li>Provide expert advice on necessary repairs and maintenance based on vehicle diagnostics.</li>
<li>Stay informed about industry trends and technological advancements.</li>
</ul>
 
4. Team Leadership:
<ul>
<li>Lead and motivate the service team to deliver exceptional customer service.</li>
<li>Provide guidance and training to junior service advisors.</li>
<li>Foster a positive and collaborative work environment.</li>
</ul>
 
5. Customer Satisfaction:
<ul>
<li>Ensure high levels of customer satisfaction through effective communication and problem resolution.</li>
<li>Address and resolve customer complaints or concerns promptly and professionally.</li>
<li>Monitor and maintain customer feedback systems to identify areas for improvement.</li>
</ul>
 
6. Administrative Tasks:
<ul>
<li>Maintain accurate and up-to-date service records.</li>
<li>Generate and explain service estimates to customers.</li>
<li>Manage service-related paperwork efficiently.</li>
</ul>
 
7. Sales Support: 
<ul>
<li>Identify opportunities for upselling additional services or products.</li>
<li>Collaborate with the sales team to provide information on vehicle maintenance plans.</li>
</ul>
 
Qualifications: 
<ul>
<li>Minimum of [5] years of experience as a Service Advisor in the automotive industry.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Leadership experience in a service department is preferred.</li>
<li>Proficiency in using automotive service software and computer applications.</li>
<li>ASE certification or equivalent is a plus.</li>
</ul>
 
Education: 
<ul>
<li>High school diploma or equivalent.</li>
<li>Additional education or training in automotive technology is desirable.</li>
</ul>
 
Benefits: Competitive salary.
<ul>
<li>Health, dental, and vision insurance.</li>
<li>Retirement savings plan.</li>
<li>Ongoing training and professional development opportunities.</li>
</ul>
 
If you are a dedicated and experienced automotive service professional with a passion for delivering outstanding customer service, we invite you to apply for the Service Advisor position and contribute to our commitment to excellence in automotive care.

Automotive Service Advisor / Writer | Up to $130k

<h3>Job Description</h3>
Job DescriptionDescription:
SIGN ON BONUS!!
 
Description:
Sullivan Tire, an employee-owned company, currently has an opportunity to be a Sales &amp; Service Writer. The Sales and Service Writer will be a customer service focused individual.
 
Responsibilities:
<ul>
<li>Greet customers, fulfill needs, and build a loyal customer base.</li>
<li>Foster a positive and friendly environment</li>
<li>Provide customers with product information, schedule appointments, and handle their tire and auto service needs</li>
</ul>
 
Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>Customer service experience in a retail environment </li>
<li>Strong telephone skills </li>
<li>Understanding the tire and auto service industry is a plus</li>
<li>Dependable Transportation</li>
<li>A proven sales track record in an automotive environment is a plus</li>
</ul>
Benefits:
<ul>
<li>Health Insurance- including Medical, Vision, and Dental</li>
<li>Life and Disability Insurance</li>
<li>Paid Holidays, Personal Time, and Vacation Time</li>
<li>Discounted Services</li>
<li>Employee Owned! ESOP Retirement Plan</li>
<li>Flexible Spending</li>
<li>401(k) with Company Match</li>
<li>Tuition Reimbursement</li>
</ul>
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!

Sales & Service Writer

<h3>Job Description</h3>
Job DescriptionThe H-Team is looking for an Entry-Level Technician to join our high-volume, state-of-the-art Toyota service center! No experience? No problem! We provide hands-on training, top-of-the-line tools, and a clear pathway to becoming a certified technician for motivated team members. Work in a temperature-controlled shop equipped with the latest technology to make your job easier and more efficient. If you’ve ever wanted to break into the automotive industry, this is your chance to get your foot in the door and build a rewarding, long-term career with us. Responsibilities:
<ul>
<li>Oil Changes;Fluid Exchanges;</li>
<li>Rotating of all types of tires;</li>
<li>Multi-point inspections;Change air filters, cabin filters, and wiper blades;</li>
<li>Maintain shop tools, equipment, and work areas;</li>
<li>Maintain all required documentation of service work done;</li>
<li>Continually update product knowledge needed to work on new models;</li>
<li>Work with mentors to locate and diagnose problems with malfunctioning vehicles; road test vehicles as appropriate and service new cars prior to delivery, ensure good running order, and installing accessories if necessary.</li>
</ul>
As a member of the H-Team, you'll enjoy:
<ul>
<li>Comprehensive benefits: Medical, dental, vision, life, and disability insurance</li>
<li>Childcare reimbursement to help with family needs</li>
<li>Flexible spending accounts for added convenience</li>
<li>401(k) with company match to help secure your future</li>
<li>Immediate accrual of paid time off—start taking time for yourself right away</li>
<li>Substantial vehicle/service discounts—save big on your ride and services</li>
<li>Wellness benefits including a free gym membership to keep you in top shape</li>
<li>Annual incentives and opportunities for career advancement—we love to promote from within!</li>
<li>Company events and community engagement to help you connect and give back</li>
<li>Temperature-controlled work environment to keep you comfortable year-round!</li>
<li>$200 boot stipend once a year&nbsp;</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent;</li>
<li>Valid driver's license with an acceptable driving record;</li>
<li>Ability to work in a fast-paced environment;</li>
<li>General knowledge of vehicle mechanical operations is helpful;</li>
<li>A high level of energy and strong motivation to learn and succeed.</li>
</ul>
 
<ul>
<li>This is a game-changing opportunity for someone ready to take their technical career to the next level, as we will train the right candidate!</li>
</ul>
*Based on experience
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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