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<h3>Job Description</h3>
Job Description
Jack Madden Ford of Norwood, Massachusetts is looking for service advisors that want to join a fast paced store with tons of potential for motivated individuals!!!!Jack Madden Ford has been in family hands for 69 years and has the customers and staff to show for it!
We offer competitive pay, vacation, health care, 401K match and much more!
Come join the family!
Previous Ford experience is a plus but is not necessary to apply.
Service Advisor
Our dealership offers a professional work environment, competitive pay ,benefits and a 401K
Service Advisor Responsibilities:
<ul>
<li>Schedule service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problem</li>
<li>Ascertains automotive problems and services by listening to customer's description of symptoms; conducting inspections; taking test drives; checking vehicle maintenance records</li>
<li>Verifies warranty and service contract coverage by examining records; explaining provisions and exclusions</li>
<li>Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations</li>
<li>Prepares repair order (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures</li>
<li>Ensures that required documentation is complete and is in compliance with regulations and standards</li>
<li>Communicate estimated completion time, regular updates and follow through on each customer vehicle</li>
<li>Carefully inspect every finished repair order for proper completion, pricing and accuracy</li>
<li>Maintain high customer satisfaction standards</li>
</ul>
Service Advisor Qualifications:
<ul>
<li>Ford experience preferred</li>
<li>One or more years Service Writer experience</li>
<li>CDK/ADP experience</li>
<li>Exceptional Customer Service Skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Compensation and Benefits:
<ul>
<li>Competitive Salary</li>
<li>Medical, Dental, Vision and Life Paid Time Off</li>
</ul>
Job Type: Service Writer: 1 year (Preferred)
Job Type: Full-time
Pay: $60,000.00 - $130,000.00 per year
Benefits:
&nbsp;
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
&nbsp;
Shift:
&nbsp;
<ul>
<li>10 hour shift</li>
<li>12 hour shift</li>
</ul>
&nbsp;
Work Days:
&nbsp;
<ul>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>

Automotive Service Advisor

<h3>Job Description</h3>
Job DescriptionDescription:
American Road Group is seeking a Service Writer at Laconia Harley-Davidson in Meredith, NH!
 
Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers.
 
Major Duties and Responsibilities
<ul>
<li>Provide superior customer service to both internal and external customers.</li>
<li>Assist Service Department Manager in maintaining a smooth-running efficient department.</li>
<li>Sell products and services based on additional work needed and service specials.</li>
<li>Articulate and document customer concerns and assign jobs to technicians.</li>
<li>Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers.</li>
<li>All other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>Outgoing, friendly personality with superior communication skills</li>
<li>Excellent customer service</li>
<li>Knowledge or experience of servicing Harley-Davidson Motorcycles preferred.</li>
<li>Experience with POS systems and parts and management computer software.</li>
<li>General knowledge of computers and great phone etiquette.</li>
<li>Current motorcycle license.</li>
</ul>
Physical Demands and Working Conditions
<ul>
<li>Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.</li>
<li>The noise level in the work environment is usually loud.</li>
<li>Requires use of both hands.</li>
<li>Requires the ability to balance and push a 600+ lb. motorcycle.</li>
<li>Frequently works near moving mechanical parts.</li>
<li>Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.</li>
<li>Occasionally exposed to exhaust fumes and other airborne particles.</li>
</ul>
Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

Service Writer - Laconia Harley-Davidson

<h3>Job Description</h3>
Job DescriptionAutomotive Service Writer Advisor Job Duties:
<ul>
<li>Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.</li>
<li>Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.</li>
<li>Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.</li>
<li>Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.</li>
<li>Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.</li>
<li>Maintains automotive records by recording problems and corrective actions planned.</li>
<li>Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.</li>
<li>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li>
</ul>
Automotive Service Writer Advisor Skills and Qualifications:
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management

Automotive Service Advisor 60k -90k

<h3>Job Description</h3>
Job DescriptionAutomotive Management Group is looking for an organized, detail oriented professional to manage the work flow of a busy Automotive Repair Shop. Here is why you should consider working for AMG Enterprises: Joining our automotive repair team is an opportunity to become part of a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Sales Focus: At our company, we understand the importance of sales in driving success. Whether you're a technician, service advisor, or part of our administrative team, you'll have the chance to contribute to our sales-driven culture. We provide training and support to help you excel in sales, allowing you to reach your full potential and be rewarded for your performance. 2. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive. 3. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. 4. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return. 5. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward. 6. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you. Responsibilities As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: 
<ul>
<li>Deliver exceptional customer service while listening and consulting customers</li>
<li>Following up with customers, services requested, estimated completion times etc.</li>
<li>Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts</li>
<li>Deliver and discuss pricing estimates with customers as well as promoting shop service specials</li>
<li>Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed</li>
<li>Supervise up to ten employees</li>
<li>Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks</li>
<li>Maintain inventory counts</li>
<li>Overall cleanliness and organization of the facility</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>A minimum of 2 years of store or service manager experience</li>
<li>General automotive knowledge</li>
<li>Excellent customer service disposition</li>
<li>Good communication skills</li>
<li>Leadership ability</li>
<li>Team building skills</li>
<li>Ability to work a flexible retail schedule including weekends, evenings and holidays</li>
<li>Valid drivers license</li>
</ul>

Automotive Service Manager/ Assistant Manager

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Training and Career Development Opportunities&nbsp;</li>
<li>Schedule flexibility</li>
<li>Competitive Compensation</li>
</ul>
Job SummaryWe are looking for an Automotive Service Advisor to work as a service writer, handle customer relations, and assist with parts procurement. We are seeking a friendly, outgoing professional who has strong customer service skills and willing to learn the basics of auto service. The Service Advisor will maintain a high level of customer engagement with the ability to convert service inquiries into sale. Customer satisfaction is critical to your success in this role, so previous experience is preferred. If you love working in a dynamic, moderate-paced environment, and want to work for a family owned company who cares for their employees, we’re excited to discuss this position with you. We are willing to train the right candidate. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including assigning service jobs to Automotive Technician, addressing customer inquiries, and managing required documentation.&nbsp;Responsibilities&nbsp;
<ul>
<li>Meet and assist customers with service needs</li>
<li>Create service estimates and make service recommendations</li>
<li>Complete estimate review with customers in timely manner</li>
<li>Follow up with customers after completed repairs</li>
<li>Address customer concerns and/or complaints in a professional manner</li>
<li>Interact with vendors to coordinate purchase and delivery of parts</li>
<li>Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records</li>
<li>Maintain a positive work environment and customer satisfaction while maintaining profitability</li>
</ul>
&nbsp;Qualifications
<ul>
<li>High school diploma or GED required bachelor’s degree preferred</li>
<li>Valid state-issued driver’s license and clean driving record are required</li>
<li>Successful completion of a pre-employment drug and background screening</li>
<li>Excellent customer service skills</li>
<li>Willing to learn and self-improve</li>
<li>Ability to positively collaborate in a team</li>
<li>One year experience as an automotive service writer, Parts Procurement or service advisor is preferred.&nbsp;</li>
<li>Good understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are a well-established independent auto repair facility in Boston, we pride ourselves on our commitment to excellent customer service and expertise in handling a wide range of vehicles. Our team is passionate about delivering top-notch service for all makes and models, both foreign and domestic. We're in search of a dedicated person who can effectively handle customer relationships. Speaking multiple languages is a plus! It's important that you have strong interpersonal and sales abilities. In this role, you'll be tasked with answering customer calls, making sales in automotive repair, managing billing with Mitchell1 software, following up with customers, and assigning work to our technicians. A solid understanding of automotive systems is key for this job. If you're already a service writer looking to focus more on sales and customer interaction rather than hands-on repair work, we encourage you to apply. We offer competitive pay for the right candidate. Responsibilities: 
<ul>
<li>Answering customer calls and selling our services.</li>
<li>Using Mitchell1 software for billing and giving price quotes.</li>
<li>Following up with customers to ensure they’re happy.</li>
<li>Coordinating with technicians on job assignments.</li>
<li>Managing store inventory</li>
<li>Ordering parts</li>
</ul>
Qualifications: 
<ul>
<li>Must have 5+ years of prior experience in the automotive field.</li>
<li>Must have experience working in an independent shop.</li>
<li>Must have a valid driver's license.</li>
</ul>
Why Join Us? 
<ul>
<li>Competitive pay. Show us your current pay, and we’ll offer more.</li>
<li>Be part of a team that values your skills and hard work.</li>
</ul>
Apply Now: Interested in being our next Service Writer? Call Harry at 617-784-4001 to set up an interview.

Automotive Service Writer

<h3>Job Description</h3>
Job Description
About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Service Advisors to join our family and embark on a fulfilling career path while upholding our core values. As a Service Advisor, you'll play a crucial role in shaping the future of automotive service while upholding our core values.
Our Core Values: 
<ul>
<li>Dedication – We are punctual, ready, and focused on our tasks.</li>
<li>Intelligent – We embrace change and make informed decisions.</li>
<li>Resourceful – We creatively solve problems and make practical decisions.</li>
<li>Customer-Focused – We prioritize meeting or exceeding customer expectations.</li>
<li>Professional – We maintain professionalism and separate personal issues from our work.</li>
<li>Ethical – We conduct ourselves with honesty, integrity, and responsibility.</li>
</ul>
Why Join Mastria Auto Group? 
<ul>
<li>Competitive Compensation – Earn a rewarding salary with the option for same-day pay.</li>
<li>Supportive Work Environment – Be part of a welcoming team atmosphere where collaboration and teamwork are valued.</li>
<li>Paid Vacation &amp; Holidays – Take the personal time you deserve.</li>
<li>Comprehensive Health Benefits – Medical and dental insurance options to keep you and your family healthy.</li>
<li>401(k) Retirement Plan – Secure your future with employer matching contributions.</li>
<li>Free Life Insurance ($50,000 Benefit) – Peace of mind for you and your family, fully provided by Mastria.</li>
<li>Employee Vehicle Purchase Program – Access exclusive discounts on vehicle purchases.</li>
<li>Professional Growth – Ongoing training, development programs, and clear opportunities for advancement within our growing company.</li>
<li>Collaborative Team Environment – Be part of a supportive team that values and recognizes your contributions.</li>
<li>Paid Volunteer Day – Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives.</li>
</ul>
Responsibilities: 
<ul>
<li>Schedule service appointments and gather customer and vehicle data, leveraging our modern digital systems.</li>
<li>Welcome customers warmly and promptly, showcasing our tech-savvy approach.</li>
<li>Document vehicle issues accurately and digitally on repair orders.</li>
<li>Use cutting-edge technology to access service history and recommend additional needed services.</li>
<li>Advise customers on car care using the latest manufacturer recommendations.</li>
<li>Explain completed work and all charges using digital platforms for transparency.</li>
<li>Review repair orders electronically, ensuring work is completed and authorizations are noted.</li>
<li>Close repair orders efficiently, thanks to our streamlined digital processes.</li>
<li>Embrace a culture of continuous improvement and innovation.</li>
</ul>
Qualifications: 
<ul>
<li>Outgoing and friendly personality</li>
<li>Excellent customer service skills</li>
<li>Self-motivated and eager to learn in a tech-driven environment</li>
<li>Strong communication skills</li>
<li>High energy and enthusiasm for modern automotive service</li>
<li>VW or Audi experience preferred, but not required </li>
</ul>
Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

Service Advisor

<h3>Job Description</h3>
Job Description
We are looking for an experienced Service Writer to join the team at Planet Honda in Tilton, New Hampshire. This is a full-time, salary position and the successful candidate will be an individual contributor who is passionate about customer service. The ideal candidate will have a professional attitude, excellent interpersonal and communication skills, as well as a strong knowledge of the automotive industry. Annual income from $60,000-$100,000!&nbsp; Compensation &amp; Benefits: Planet Honda offers a competitive salary along with a full benefits package that includes health, dental, and vision insurance, 401K, and vacation time. Responsibilities: • Offer superior customer service to all clients • Assess customer service requirements and address additional concerns • Schedule service appointments and coordinate follow-up • Perform service write ups and document services accordingly • Track and record customer and repair orders for processing • Generating sales • Resolve customer complaints and service issues in a timely manner • Develop and maintain relationships with customers • Adhere to company policies Requirements: • High school diploma or equivalent • Automotive Service Advisor experience • Excellent customer service and interpersonal skills • Ability to multitask and prioritize • Proficient in computer systems • Strong organizational and problem-solving skills • Ability to handle high-pressure situations EEOC Statement Planet Honda is an Equal Opportunity employer and pledges to adhere to all national, state, and local laws related to the nondiscrimination against applicants and employees with regard to race, color, religion, age, sex, sexual orientation, national origin, veteran status, disability, or any other basis.

Service Writer

<h3>Job Description</h3>
Job Description
Parts Manager
Sentry West Mazda
940 Boston Turnpike (Route 9) Shrewsbury MA
At Sentry West Mazda, our Parts Department is a crucial part of our success, ensuring that our service and sales operations run smoothly. We are seeking either an existing Parts Manager in a smaller store or an ambitious Assistant Parts Manager who is eager to grow and has the potential to step into a Parts Manager role. 
The Parts Manager is responsible to oversee daily operations, including managing inventory, coordinating with the service department, and ensuring customer satisfaction. This is a dynamic role with hands-on responsibilities, offering a great opportunity for career advancement. The ideal candidate will have a passion for the automotive industry, a commitment to excellent customer service, and the drive to build upon the strong foundation built by our current Parts Manager.
Key Responsibilities:
- Daily operations of the Parts Department
- Help manage inventory levels, including ordering, receiving, and organizing parts
- Ensure that parts are available and ready for service technicians in a timely manner
- Collaborate with the service team to ensure accurate and efficient parts usage
- Provide exceptional customer service to both internal and external customers
- Process orders, returns, and warranty claims promptly and accurately
- Assist in maintaining accurate records of all parts transactions
- Stay updated on Mazda product lines, parts, and services
- Train and mentor staff in the Parts Department
- Coordinate with the service director and general manager on any items/projects/tasks as needed

Qualifications:
- 5+ years of experience in an auto dealership parts department (Mazda experience preferred but not required)
- Knowledge of automotive parts, inventory management, and dealership processes
- Strong organizational skills with attention to detail
- Excellent communication and customer service skills
- Proficiency with parts management software and basic computer skills
- Ability to multitask and work in a fast-paced environment
- A positive, team-oriented attitude with a desire for career growth

Why Join Us?
- Opportunity to advance into the Parts Manager role within the next few years
- Competitive salary and benefits package
- Employee discounts on Mazda vehicles and parts
- Ongoing training and development opportunities
- Supportive team culture in a fast-growing dealership
Benefits
· Industry-leading benefits include health &amp; dental, short &amp; long term disability insurance, life insurance, paid vacation, and 401(k) plan
· Women and men are both encouraged to apply. We are an equal opportunity employer.
· A valid drivers’ license is required.
· Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in the state of Massachusetts
How to Apply:
If you're ready to take the next step in your automotive career and have a vision of becoming a future Parts Manager, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.

Parts Manager

<h3>Job Description</h3>
Job Description
Are you a Parts Manager who is looking for a new opportunity? 
&nbsp;
We are growing…FAST. And with this growth comes unique and exciting career opportunities for an experienced Parts Manager to join our team at Bill Dube Ford Toyota. 
&nbsp;
We are committed to Growing our People!
&nbsp;
Responsibilities:
As the Parts Manager you will be responsible for running a profitable and efficient parts department by utilizing proper purchasing procedures, inventory control, staffing efficiencies, pricing strategies, merchandising and marketing. The Parts Manager is also responsible for managing department staff.
<ul>
<li>Administer and maintain a balanced inventory consistent with the requirements of the manufacturer. </li>
<li>Utilize available pricing parameters and strategies to generate sufficient profit while maintaining customer loyalty.</li>
<li>Ensure inventory is appropriate to meet customer demand while controlling obsolete and excess inventory.</li>
<li>Ensure full compliance with manufacturer parts and warranty policies, procedures and rules.</li>
<li>Develop an effective team through training and performance standards.</li>
</ul>
&nbsp;
Qualifications:
<ul>
<li>Two years of automotive parts experience is required</li>
<li>Previous supervisory experience</li>
<li>Ability to engage and motivate the team to achieve key goals</li>
<li>Skilled in various computer programs.&nbsp; Microsoft Office Suite and DealerTrack is a plus</li>
<li>Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions</li>
<li>Acceptable driving record and a valid driver's license in your state of residence</li>
</ul>
&nbsp;
We offer best in class industry benefits:
<ul>
<li>Industry Top pay </li>
<li>Medical, Dental and Vision Plans</li>
<li>Paid Holidays &amp; PTO</li>
<li>Short and Long-Term Disability</li>
<li>Paid Life Insurance</li>
<li>401(k) Retirement Plan With up to 3.5% Company Match</li>
<li>Employee Profit Sharing Plan</li>
</ul>
&nbsp;
&nbsp;
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. 
Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other&nbsp;characteristic protected by federal, state or local laws.
&nbsp;

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