<h3>Job Description</h3>
Job DescriptionAre you a motivated professional who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have service advisor positions offering a commission based compensation, depending on experience, with a career path to grow. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>Oversee service orders and flow of drive lane</li>
<li>Ensure that customers receive prompt, courteous, and effective service</li>
<li>Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer</li>
<li>Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled</li>
<li>Ensure the daily inventory of technicians' time is consistently sold to service customers</li>
<li>Distribute work between technicians efficiently</li>
<li>Answer technical questions about vehicle problems, warranties, services, and repairs</li>
<li>Maintain Customer Happiness scores at or above company standards</li>
<li>Assist in diagnosing vehicle problems; order parts and tools as necessary</li>
<li>Oversee administration of warranty claims as well as training and supervising of the service department</li>
<li>Set schedules and assigns tasks to service department employees</li>
<li>Reinforces company policies and adheres to company standards</li>
<li>Encourages compliance with applicable laws and regulations</li>
<li>Maintain a good working relationship with factory(s) and foster positive employee relations</li>
<li>Collaborate with upper management to make service department hiring and discipline decisions</li>
</ul>
Qualifications
<ul>
<li>Excellent organizational skills</li>
<li>Demonstrated ability to manage others</li>
<li>Time management skills</li>
<li>Fantastic communication skills with your customers</li>
<li>Professional, well-groomed personal appearance</li>
<li>Consistent record of service and sales success</li>
<li>Strong record of positive customer satisfaction results</li>
<li>Team-oriented and self-motivated</li>
<li>Able to work with little supervision</li>
<li>Clean driving record and valid driver’s license</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Service Advisor - Portsmouth Chevrolet

<h3>Job Description</h3>
Job Description
Why Revere Medical?
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We’re committed to supporting our colleagues by offering competitive benefits that contribute to their overall well-being.
 
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
 
What you will bring:
<ul>
<li>Responsible for initial patient intake, including checking vital signs, establishing reason for visit, and ensuring patient information/notes are accurate.</li>
<li>Working with insurance companies, obtaining referrals, prior authorizations, etc.</li>
<li>Assisting with medical treatments and procedures as needed</li>
<li>Following up with patients on test results, post-procedure instructions, etc.</li>
<li>Ordering and managing office/clinical supplies. </li>
</ul>
 
Requirements:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Certification from an accredited Medical Assistant preferred.</li>
<li>Experience with EMR preferred.</li>
<li>Able to work on your feet for extended periods of time.</li>
</ul>
 
Unlock your Benefit Bundle!
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental &amp; vision plans to keep you smiling and seeing clearly.
 Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
 Need flexibility? Our Vacation Exchange Program has you covered.
 And that’s just the beginning—much more awaits!
 
About Revere Medical:
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
 
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Medical Assistant

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.We have an opening for a Front Desk Receptionist to cover an afternoon shift at our Bradley Street location. Hours are between 2pm and 6pm. Are you motivated to make a difference in the lives of children, and are looking for a job? If so, we invite you to apply ASAP. Responsibilities include: greeting and tracking all visitors/members of the community, answering phone calls, assisting visitors with questions regarding the Boys Girls Club services, and entering all members’ attendance into the computer system. Duties 
<ul>
<li>Accurately enters members into the computer system when members are either entering or leaving the building.</li>
<li>Ensures that all members are being picked up by an authorized individual.</li>
<li>Acknowledges and greets everyone who enters and leaves the club's facilities. </li>
<li>Provides detailed descriptions of Boys Girls Club, member applications, services, facility features, and hours of operations. </li>
<li>Answers the phone promptly and redirects phone requests to the appropriate party.</li>
<li>Assists staff in collecting parent signatures for permission slips.</li>
<li>Handles guests’ questions and concerns professionally and courteously; communicates parents' finance questions/requests to the Finance Department. </li>
<li>Maintains a clean; safe, fully stocked, and well-organized work area. </li>
<li>Must be able to work without direct supervision and remain at the assigned post for extended periods of time. </li>
<li>Understands all safety procedures completely and ensures that they are followed appropriately.</li>
<li>Maintains a positive attitude and contributes toward a quality work environment. </li>
<li>Assists in all areas of the club operation as requested.</li>
<li>Communicates to the Site/Branch Director any and all occurrences involving staff or visitors/parents in the club that require attention.</li>
<li>Participates in administrative staff meetings and trainings when requested.</li>
<li>Other duties as assigned.</li>
</ul>
 Requirements 
<ul>
<li>High School degree or equivalent experience preferred.</li>
<li>Must be detailed-oriented and have the ability to multitask. </li>
<li>Must have a pleasant telephone manner.</li>
<li>Ability to be efficient and productive in a fast-paced environment.</li>
<li>Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.</li>
<li>Must possess basic math and money handling skills.</li>
<li>Excellent communication, listening, and computer skills.</li>
<li>Must be willing to travel between locations when requested. (Only occasional travel may be required.)</li>
<li>Must be a team player.</li>
</ul>
 WORK ENVIRONMENT: 
<ul>
<li>Requires working under normal office working conditions with the exception of children’s voices/noises during program times.</li>
<li>Occasionally may be exposed to fluctuations in temperature. </li>
</ul>
 PHYSICAL REQUIREMENTS: 
<ul>
<li>Requires sedentary work including prolonged sitting and operation of general office equipment.</li>
<li>May be required to lift or push up to 50lbs.</li>
</ul>
 
ADDITIONAL EXPECTATIONS 
·All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. 
•This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> to learn more about our organization. Benefits Non-exempt, hourly position. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, after-school programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Great opportunity to get paid to have fun! Activities Aides help to encourage socialization, provide entertainment, lead groups and more! Training is provided.
Activities Aides help to encourage socialization, provide entertainment, relaxation and fulfillment, and improve daily living skills.

ACTIVITIES AIDE

<h3>Job Description</h3>
Job Description
This position provides administrative support to the Property Management Department. The main function is to support his/her supervisors and the Department, which ultimately helps the company, as a whole, fulfill its goals.
Responsibilities include, but not limited to:
<ul>
<li>Assist tenants in a courteous, professional and timely manner</li>
<li>Review, research and code invoices for payment according to operating budget; submit to manager for approval in a timely manner</li>
<li>Collect updated tenant information as necessary and distribute appropriately</li>
<li>Assist Property Manager as necessary with preparation of annual operating budget</li>
<li>Assist Property Accountants as directed by their supervisor with tenant accounting issues</li>
<li>Assist Tenant Coordinator in property and tenant specific requests including adherence to life safety policies and protocols</li>
<li>Work independently and within a team on special, nonrecurring and ongoing projects</li>
<li>Assist in all general administrative duties and other duties as required</li>
<li>Prepare forms for specialty leasing deals, open, close and possession notices</li>
<li>Prepare vendor contracts, tenant bill backs and zero-dollar re-classes</li>
<li>Update tenant and vendor contact sheets, utility spreadsheets, tenant opening schedules, and lockbox locations</li>
<li>Coordinate the transfer of utility accounts to and from Landlord’s name. Provide utility information to Construction Dept as needed.</li>
<li>Other duties as assigned by Supervisor</li>
</ul>
Qualifications:
<ul>
<li>High school degree or equivalent</li>
<li>3-5 years office experience in an administrative support position</li>
<li>Real estate knowledge preferred</li>
<li>Skilled in verbal &amp; written communication, customer service, time management, and decision-making</li>
<li>Team player and works well and professionally with all levels of the organization and external contacts</li>
<li>Strong computer skills (MS Word, Excel, Outlook, Power Point) including ability to learn JDE, Avidxchange, Building Engines, Nexus, Salesforce &amp; eBuilder</li>
<li>Ability to create, manipulate and maintain databases</li>
<li>Ability to organize and manage multiple projects</li>
<li>Strong attention to detail and personal initiative</li>
<li>Ability to produce error-free work and to adapt quickly to new work assignments and situations</li>
<li>Reliable, on-time attendance</li>
</ul>
Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional), very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
EOE (Brixmor is an Equal Opportunity Employer)
Brixmor's Privacy Policy: <a href="https://www.brixmor.com/terms-and-policies/applicant-notice" target="_blank">https://www.brixmor.com/terms-and-policies/applicant-notice</a>

Administrative Assistant, Property Management

<h3>Job Description</h3>
Job Description
This position is a DIRECT HIRE ROLE from day one
Responsibilities:
<ul>
<li>Setup and programming CNC lathe turn-mill machines, Mazaks and Mori-Seiki</li>
<li>Some have live tooling</li>
<li>Programming with Mastercam and SolidWorks</li>
<li>Reading blueprints</li>
<li>Using micrometers, calipers, verniers, gauges</li>
</ul>
Qualifications:
<ul>
<li>Previous CNC milling experience</li>
<li>Experience with Mastercam and SolidWorks</li>
<li>Able to read and understand blueprints</li>
</ul>
Hours:
Monday through Friday – some flexibility such as 4am to 12pm or 7am to 3pm – overtime after 40 hours is available often
The pay is up to $40.00 an hour based on experience
Benefits:
<ul>
<li>Health insurance – company pays 75%</li>
<li>Dental insurance</li>
<li>401K</li>
<li>PTO</li>
<li>Holidays</li>
<li>Vacation accrued</li>
<li>Potential of two yearly bonuses</li>
<li>New facility with air filtration and AC</li>
</ul>
Company DescriptionWe are here to help We represent only the most reputable corporations and with our vast network of clients, we are able to find the best jobs at the most competitive salaries. We provide all candidates with access to the widest possible range of companies. Direct Hire Placement 75% of our placements Temporary to Hire Placement 28% of our placements Temporary Placement 2% of our placements We are here to help you find that permanent job that you are seeking. Lynda St. Andre 22 years of service Rachel St. Andre 6 years of service Gorette Tibbetts 16 years of service 
<h3>Company Description</h3>
We are here to help\r\n\r\nWe represent only the most reputable corporations and with our vast network of clients, we are able to find the best jobs at the most competitive salaries. We provide all candidates with access to the widest possible range of companies.\r\n\r\nDirect Hire Placement 75% of our placements\r\nTemporary to Hire Placement 28% of our placements \r\nTemporary Placement 2% of our placements\r\n\r\nWe are here to help you find that permanent job that you are seeking. \r\n\r\nLynda St. Andre 22 years of service\r\nRachel St. Andre 6 years of service\r\nGorette Tibbetts 16 years of service

CNC Lathe Turn Mill $40/hour - Direct hire

<h3>Job Description</h3>
Job Description
We are seeking a Machine Operator to join our team!&nbsp;You will help oversee operational activities and ensure excellent quality control.&nbsp; Responsibilities:
<ul>
<li>Oversee and coordinate plant operations and activities</li>
<li>Troubleshoot and resolve issues in a timely fashion</li>
<li>Load and unload equipment and materials</li>
<li>Provide innovative solutions to improve plant efficiency</li>
<li>Conduct routine preventive maintenance on the plant</li>
<li>Log and record readings for equipment and procedures&nbsp;</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in plant operations or other related fields</li>
<li>Familiarity with plant tools and equipment</li>
<li>Strong troubleshooting and critical thinking skills</li>
<li>Ability to handle physical workload</li>
<li>Ability to thrive in a fast-paced environment</li>
</ul>
Company DescriptionConnexion Systems &amp; Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve. 
<h3>Company Description</h3>
Connexion Systems &amp; Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

Machine Operator

<h3>Job Description</h3>
Job Description
Are you a motivated professional who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have parts counter associate positions starting at $50,000.00 annually with a career path to grow. 
Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>
Assist in the parts sales process from start to finish
</li>
<li>
Communicate with staff and customers in a friendly and professional manner
</li>
<li>
Converse effectively/efficiently regarding customer parts status
</li>
<li>
Read and understand the parts catalog when looking up and speaking to specific parts
</li>
<li>
Answer phone calls, and provide price quotes and other information to customers
</li>
<li>
Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
</li>
<li>
Provide high-level service to both internal and external customers
</li>
<li>
Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
</li>
<li>
Notify the site manager of out-of-stock parts or shop materials that need immediate attention
</li>
<li>
Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
</li>
<li>
Make sure all internal requests for parts are billed on the service repair order
</li>
<li>
Other duties as assigned
</li>
</ul>
Qualifications
<ul>
<li>
High School Diploma or equivalent and prior auto parts sales experience (preferred)
</li>
<li>
Eager to improve in a dynamic work environment
</li>
<li>
Strong interpersonal and time management skills
</li>
<li>
Ability to read/interpret safety and maintenance documents
</li>
<li>
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
</li>
<li>
Valid driver's license and clean driving record
</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid personal time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Parts Counter Associate - Portsmouth Chevrolet

<h3>Job Description</h3>
Job Description
Heatherwood, the premier retirement community for active seniors in Tewksbury, is now hiring for a full-time Kitchen Helper/Dishwasher.
The Kitchen Helper is cross-trained to do all tasks in kitchen. This is a training and development role with the hope that you will aspire to become part of our essential culinary personnel in the future. Such potential openings after training and proven performance development and skills include but are not limited to becoming a Cook, Sous Chef, or Executive Chef.
Job Duties and Requirements:
· Help serve meals to residents at their tables.
· Clear dishes from resident’s dining tables.
· Wash and store dishes.
· Set dining room tables.
· Light food preparation tasks as needed.
Skills and Abilities:
· To be successful in this role you must have a friendly, professional, and energetic personality and have a passion for improving the lives of others.
· You must have general knowledge of cleaning and sanitation procedures.
· To fulfill state regulations, it is required that you maintain food handlers’ permit
· Possessing a strong desire to advance in the culinary industry by working hard and meeting time lines is essential to this role.
About Our Benefits:
We offer a competitive compensation anda benefit package that includes paid time off, Company paid life, the opportunity to elect medical, dental, vision and disability benefits (not available in CA), as well as supplemental life insurance. In addition, we offer a 401k plan with company match at the company’s discretion, and an employee assistance program (EAP). We also have a very unique culture and love to celebrate year-round!
How to Apply: Please submit your most recently updated resume for consideration.
 Heatherwood is an Equal Opportunity Employer. We do pre-employment background checks, employment verification, and reference checks
Company DescriptionWe believe that Heatherwood Gracious Retirement Living is so much more than walls and windows - it's a place for our residents to enjoy home-cooked meals, game nights, or a quiet evening with family and friends. At Hawthorn Senior Living, our retirement communities offer seniors the opportunity to enjoy the benefits of living in a community environment while maintaining independence and privacy. Our caring concern for our residents is the foundation that leads to outstanding resident services. As contributing members of the communities we serve, what is most important is that we love our residents. We care about people and because our residents deserve the best, we are looking for employees who understand caring and compassionate customer service. Working in our retirement communities, you will have the opportunity to make a difference in the lives of our seniors every day. 
<h3>Company Description</h3>
We believe that Heatherwood Gracious Retirement Living is so much more than walls and windows - it's a place for our residents to enjoy home-cooked meals, game nights, or a quiet evening with family and friends. \r\n\r\nAt Hawthorn Senior Living, our retirement communities offer seniors the opportunity to enjoy the benefits of living in a community environment while maintaining independence and privacy. Our caring concern for our residents is the foundation that leads to outstanding resident services. As contributing members of the communities we serve, what is most important is that we love our residents. We care about people and because our residents deserve the best, we are looking for employees who understand caring and compassionate customer service. Working in our retirement communities, you will have the opportunity to make a difference in the lives of our seniors every day.

Kitchen Helper/Dishwasher (Full-Time)

<h3>Job Description</h3>
Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360&amp;degree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: &amp;#x1F31F; Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary The Clinical Operations Coordinator plays a key role in supporting the day-to-day functionality and long-term success of Rivia Mind's clinical team. This position bridges clinical care and operational excellence by managing provider workflows, coordinating calendars, supporting clinician onboarding and offboarding, resolving system issues, and ensuring accurate data reporting. As a consistent point of contact for assigned clinicians, the Coordinator fosters strong team relationships, facilitates routine &amp; ad-hoc check-ins, and offers ongoing support throughout the year. This role also requires a high level of comfort in providing performance and compliance-related feedback to clinicians, including navigating feedback conversations in a tactful and supportive way. Candidates should bring confidence in holding providers accountable for practicing policies while maintaining a collaborative and compassionate approach. This role is ideal for someone who is detail-oriented, systems-savvy, and passionate about helping providers focus on what they do best—delivering high-quality care. Success in this role requires tactful and warm communication skills, ease with working across platforms and departments, and a proactive mindset for identifying opportunities to improve workflows and enhance the clinician and patient experience. Application Window: Open until September 30th, 2025 Anticipated Start Date: October 2025 # of Openings: 1 Job Responsibilities &amp; Qualifications Responsibilities45% – Clinical Operations &amp; Workflow ManagementCoordinate, support, and continuously optimize clinical workflows, provider schedules, onboarding/deboarding processes, and platform troubleshooting to ensure a seamless care delivery experience.Review clinical dashboards for continual improvement and quality assurance.Assessment and distribution of weekly clinical dashboards.Coordinate clinicians' calendars, ensuring alignment with patient appointments, supervision sessions, and other required or optional meetings.Monitor clinician schedules to ensure clinician productivity and appropriate time and calendar management practices. Identify opportunities for improvement with calendar management and share feedback and recommendations with clinicians and clinical leaders.Support the facilitation of patient transfers as necessary, ensuring a smooth process for both clinicians and patients.Troubleshoot EHR systems and business platforms to resolve technical issues efficiently.Provide clinicians with enrollment assistance, access troubleshooting, and account information management for our EHR.Provide onboarding support by training and assisting incoming clinicians.Close out patient charts with appropriate documentation and notification.Periodically review the Website Directory of providers and escalate to the Clinical Operations Supervisor if a discrepancy or an update is needed.Consistently evaluate workflows and Standard Operating Procedures (SOPs) to ensure alignment with organizational priorities, enhance operational efficiency, and maintain high-quality standards.20% – Care Team Collaboration &amp; Clinician SupportAct as a consistent point of contact for assigned care teams, facilitate bi-annual clinician check-ins, and provide year-round guidance, resource-sharing, and operational support. Liase with patients on behalf of providers.Ensure providers receive an efficient, thorough, and positive onboarding and deboarding process with thoughtful collaboration of key departments and contributors (People Operations, Marketing, Supervisor of clinician, etc.)Serve as a consistent point of contact for clinicians on your designated care team, offering guidance, updates, and support throughout the year.Conduct formal check-ins twice annually with each clinician to review updates, provide resources, and collaboratively address clinical or patient care needs.These check-ins include discussion of adherence to clinical expectations, documentation compliance, and performance trends—requiring a balance of professionalism, empathy, and direct communication.Be prepared to deliver feedback related to performance and compliance, while preserving trust and rapport with clinicians.Lead and contribute to meaningful conversations during check-ins, advocating for patient needs and sharing actionable updates to support clinician success.Remain available for ongoing support outside of scheduled meetings, ensuring clinicians feel empowered to reach out any time throughout the year for assistance, clarification, or feedback.Collaboratively manage the care email inbox alongside team members to ensure timely, professional responses, clear and effective communication, and the successful resolution of provider and patient inquiries—supporting a positive experience for all stakeholders.Act as a resource for clinicians by providing guidance on clinical platforms, policy adherence, and workflow management.Be on standby to join weekly supervision meetings, providing assistance and support to the group as needed. 10% – Reporting, Data Management &amp; Reengagement InitiativesLeverage internal dashboards and reporting tools to monitor productivity, documentation compliance, and patient reengagement opportunities.Utilize key functions within the company's CRM, including dashboards, transition lists, report creation, individual dashboard management, re-engagement reports, and report discrepancies up to the Clinical Operations Supervisor.Generate and review clinician-related reports such as missing notes, deleted notes, unlocked notes, and patients without follow-up appointments to conduct proper notification.Identify opportunities to re-engage patients who have paused or discontinued care by leveraging internal reports and tools from the company's CRM, including dashboards and re-engagement lists.Collaborate with clinicians and care team members to develop and implement outreach strategies that encourage patients to return to care in a timely and supportive manner.Ensure communication is empathetic, inclusive, and aligned with best practices to promote a positive patient experience and reinforce continuity of care.​​Be comfortable addressing patient experience issues directly with providers when engagement or care delivery concerns are raised.Engage with patients directly on behalf of clinicians for care support and collaboration. 10% – Compliance, Communication &amp; Cross-Functional CollaborationEnsure adherence to clinical SOPs and policies, address operational concerns, support interdepartmental collaboration, and contribute to a positive and inclusive team culture.Develop and maintain collaborative professional relationships between operations and clinical departments.Communicate effectively, professionally, and promptly with clinicians regarding operational needs and expectations.Proactively monitor clinician behavior for alignment with Rivia's clinical guidelines, surfacing any concerns around compliance or patient care quality to clinical leadership in a timely and constructive manner.Maintain a general awareness of clinical trends or behaviors that may affect patient care or compliance, performance concerns, and escalate patterns of concern appropriately to clinical leadership and People Operations. Review and resolve patient complaints in a professional and timely manner, ensuring high-quality patient care.Approach performance and compliance feedback conversations with a coaching mindset—focusing on development, accountability, and collaborative problem-solving.Ensure clinician's adherence to clinical policies and procedures while proactively addressing compliance-related concerns.Provide structured, actionable feedback to clinicians when discrepancies or gaps in documentation or performance are observed, while fostering a respectful and supportive tone.Verify that provider documentation aligns with quality standards and supports accurate coding and billing practices, escalating discrepancies as needed.Ensure attendance and engagement by contributing to all departmental meetings.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement and potential.Perform other related role and team function duties as assigned by department and group leaders. 15% – Role-Specific Projects &amp; Specialized Responsibilities Own and manage specific process areas based on business needs and team strengths as assigned by Supervisor—such as documentation compliance, intake coordination, patient experience, or women's mental health tracking. As part of the Clinical Operations Team, each member may be assigned ownership of specific responsibilities, such as those outlined below. These assignments are subject to change and will be determined based on business needs, individual strengths, and workflow optimization. Team members will typically be the primary point of contact for their assigned areas, supporting consistency, accountability, and process excellence.Clinical Documentation &amp; ComplianceConduct provider note audits and serve as a backup for note auditing tasks.Communicate audit results clearly and supportively, identifying areas for improvement and ensuring that clinicians meet documentation standards.Monitor missing initial notes and delete notes as needed.Track deboarding reports related to compliance and clinical offboarding.Identify patterns in compliance risks and partner with clinical operations leadership to mitigate them. Provider Deboarding &amp; Patient TransitionsManage and update the Provider Deboarding - Patient Transfer list.Support smooth provider transitions by assisting with relevant transfer communications and documentation.Administrative Systems &amp; Support ToolsServe as backup for ePrescribing and other tool tasks, including submissions and system use.Monitor and maintain the functionality of DocuSign or a similar platform for signature requests.Assist with faxes and serve as a backup for incoming and outgoing fax communications.Feedback, Reviews &amp; Patient ExperienceTrack and log patient satisfaction survey responses and online reviews Record and highlight positive provider reviews for internal recognition.Maintain the complaint log and assist with consulting on patient experience issues.Scheduling &amp; Intake CoordinationSupport schedule changes, including updating availability and coordinating with team members. Assist with intake question services and ensure consistent patient onboarding. Qualifications Required Education Level: High School Diploma or equivalent Education Details: Degree in healthcare, business, operations or compliance preferredTwo years of healthcare setting, business operations and clinical provider experienceDesire to assess processes and collaborate on effective solutionsOrganized and detail-orientedComfortable navigating change, shifting priorities, and adhering to evolving workflowsAbility to build partnerships and foster collaborative relationships across the organizationSelf-motivated and able to work autonomously Additional Qualifications, Skills &amp; AttributesConflict resolutionCustomer serviceExperience with provider relations, healthcare operations, or clinical team support strongly preferredCompetent use of EMR tools such as IntakeQ is preferredCRM experience with Salesforce is a plusData Analysis &amp; Dashboard Management is preferredTeam orientedProficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)Intermediate computer skills and technical aptitude required. Benefits Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health &amp; Wellness:Medical Coverage - HDHP, PPO or PPO Buy-UpHealth Savings Account, Flexible Spending Account, and Dependent Care Account OptionsDental &amp; Vision InsuranceWhole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off &amp; Flexibility:Front-Loaded Paid Time Off (PTO)Observed Holidays &amp; Annual Office ClosureMedical &amp; Parental Leave (in accordance with State and Federal Laws)Bereavement Leave / Pet Bereavement Leave Financial Wellness:Competitive Pay401(k) Retirement Plan and employer matchEmployee Referral ProgramTransit and Parking Voluntary Benefit Professional Development:Professional Development Stipend after 1st Work AnniversaryPaid Professional Development Days after 1st Work AnniversaryLearning &amp; Development Resources Additional Benefits:Short-Term &amp; Long-Term DisabilityGroup Life/AD&amp;D InsuranceEmployee Assistance Program (EAP)Voluntary BenefitsQuarterly Wellness Activities We're committed to helping you thrive in our Rivia Community. Join us and experience a workplace that values your health, happiness, and growth. Compensation &amp; Employment Details Pay Range: $45,000 - $52,000 Pay Type: Salary Department: Clinical Operations &amp; Compliance Supervisor: Supervisor, Clinical Operations Supervisees: None Employment Status: Full Time Exemption Status: Non-Exempt W-2 Work Environment: Remote Work Schedule: Monday - Friday, 9 am - 5 pm EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, r

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