<h3>Job Description</h3>
Job Description
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,&nbsp;401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. 
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. 
A few special characteristics that make our Repair Technicians successful: 
<ul>
<li>Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. </li>
<li>Initiative: Able to identify opportunities &amp; issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.</li>
<li>Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. </li>
<li>Training: Able to effectively train learners and communicate info and techniques so that they are retained.</li>
</ul>
As our Repair Technician, you will:
<ul>
<li>Interact with customers, ensuring a positive customer experience</li>
<li>Service customer-owned instruments with a high level of craftsmanship</li>
<li>Maintain store owned gear, as requested</li>
<li>Complete warranty repair work</li>
<li>Additional duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Skilled understanding of repairing Guitars </li>
</ul>
Preferences:
<ul>
<li>Foundational product knowledge on Guitar Center products</li>
</ul>
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to <a href="mailto:recruiting@guitarcenter.com" target="_blank">recruiting@guitarcenter.com</a>.
PandoLogic. Keywords: Musical Instrument Tuner and Repairer, Location: Atkinson, NH - 03811 , PL: 600488385

Guitar Technician

<h3>Job Description</h3>
Job Description
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,&nbsp;401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. 
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. 
A few special characteristics that make our Repair Technicians successful: 
<ul>
<li>Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. </li>
<li>Initiative: Able to identify opportunities &amp; issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.</li>
<li>Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. </li>
<li>Training: Able to effectively train learners and communicate info and techniques so that they are retained.</li>
</ul>
As our Repair Technician, you will:
<ul>
<li>Interact with customers, ensuring a positive customer experience</li>
<li>Service customer-owned instruments with a high level of craftsmanship</li>
<li>Maintain store owned gear, as requested</li>
<li>Complete warranty repair work</li>
<li>Additional duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Skilled understanding of repairing Guitars </li>
</ul>
Preferences:
<ul>
<li>Foundational product knowledge on Guitar Center products</li>
</ul>
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to <a href="mailto:recruiting@guitarcenter.com" target="_blank">recruiting@guitarcenter.com</a>.
PandoLogic. Keywords: Musical Instrument Tuner and Repairer, Location: Andover, MA - 01810 , PL: 600474215

<h3>Job Description</h3>
Job Description
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again. Let us help.
 THE POSITION:Cardiovascular Operating Room Nurse specializes in the care of cardiovascular patients before, during and following surgical procedures. The CVOR nurse participates in the sedation of patients and assists physicians during the procedure by administering medications, monitoring vital signs and applying dressings. 
 *Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand, availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details.
**Equal Opportunity Employer**
 Requirements: 
 Minimum of 1 year of current work experience providing in CVOR. Vermont State Healthcare Provider license or willing to obtain one.
 Certifications Needed: 
This position may require one or more of these certifications: BLS, ACLS
 BENEFITS: 
Insurance
We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, and Identity Theft Protection. 401K&nbsp;You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an additional 50% of the next 2% you contribute.&nbsp; Employee Assistance ProgramFree to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial, Lifestyle &amp; Fitness Management, Working Smarter.

Travel Registered Nurse RN Cardiovascular Operating Room CVOR

<h3>Job Description</h3>
Job Description
Thriveworks is currently seeking Licensed Clinical Social Workers to provide a mix of telehealth and face-to-face sessions in Cambridge, MA. This role is eligible for a $7,500 ramp stipend for clinicians offering 25+ hours of availability per week.
 At Thriveworks, we’re not just growing a practice—we’re building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care.
 Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career.
 What We’re Looking For We’re hiring independently licensed clinicians in Massachusetts who are ready to make a difference and grow with us. We’re especially interested in:
<ul>
<li>
Providers willing to see 25+ sessions per week
</li>
<li>
Behavioral health generalists (open to seeing couples/children, with our support)
</li>
<li>
Clinicians who value autonomy and also enjoy being part of a team
</li>
<li>
Those interested in clinical leadership or supervisory roles
</li>
<li>
Strong character matters — we value integrity, openness, and a commitment to quality care
</li>
</ul>
 Qualifications:
<ul>
<li>
Active and unrestricted LICSW in Massachusetts
</li>
<li>
Must live and be licensed in the state where services are provided
</li>
</ul>
 Compensation: &nbsp;Up to $124,300, based on licensure type/level, session volume, and bonus opportunities.
 What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you’ll receive:
<ul>
<li>
$7,500 ramp stipend for 25+ clinical hours/week
</li>
<li>
Guaranteed, bi-weekly pay (no need to wait on reimbursement)
</li>
<li>
Paid orientation and annual pay increases
</li>
<li>
PTO and flexible scheduling (7am–10pm, 7 days/week)
</li>
<li>
No-show protection and caseload build within 90 days of credentialing
</li>
<li>
Credentialing, billing, scheduling, and marketing support
</li>
<li>
Health, dental, life, liability, and disability insurance options
</li>
<li>
401k with 3% employer match
</li>
<li>
CEU reimbursement and free in-house training
</li>
<li>
Opportunities for paid resident supervisory roles
</li>
<li>
A vibrant clinical community—online and in person
</li>
<li>
Monthly peer consultations and professional development
</li>
<li>
A clear path for career growth and internal promotion
</li>
</ul>
 A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you’re seeking mentorship, advancement, or a place where your impact matters, you’ll find it here. 93% of our team reports feeling included, and 87% say their work has purpose—and we think that says a lot.
 Ready to Join Us? Apply today to become part of a team that’s changing mental health care for clients and clinicians alike.
 #LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
<ul>
<li>Our recruiters and other team members will only email you from <a href="mailto:thriveworks@myworkday.com" target="_blank">thriveworks@myworkday.com</a> or an @thriveworks.com email address.</li>
<li>Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)</li>
<li>We will never ask you to purchase or send us equipment.</li>
</ul>
If you see a scam related to Thriveworks, please report to <a href="mailto:infosec@thriveworks.com" target="_blank">infosec@thriveworks.com</a>. You can contact <a href="mailto:employment@thriveworks.com" target="_blank">employment@thriveworks.com</a> with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
PandoLogic. Keywords: Clinical Social Worker, Location: Bolton, MA - 01740 , PL: 600775501

Clinical Social Worker - Fee For Service

<h3>Job Description</h3>
Job DescriptionDescriptionTo promote family wellness and parent engagement programs in order to support the implementation of the family partnership process. Work as a liaison between classroom and home settings in the area of education, child development and mental health.&nbsp; Provide support, referrals, advocacy and up to date record maintenance for assigned families.&nbsp; The&nbsp; Family Advocate is responsible for promoting the mission of ABCD Head Start &amp; Children’s Services; building an understanding of the program by communicating this mission to staff, families and the community.&nbsp; This position must comply with all federal, state and local laws, regulations, standards and policies, including those of the federal Administration for Children and Families (ACF), the Massachusetts Department of Early Education and Care (EEC), the Individuals with Disabilities Education Act (IDEA), Massachusetts Department of Elementary and Secondary Education (DESE), Massachusetts disability law (Chapter 766), Boston Family Engagement Network (BFEN) and ABCD, Inc. Head Start and Children’s Services policies and procedures.&nbsp; All ABCD Head Start/Early Head Start and Children’s Services personnel who are paid to care for, or work with, children are MANDATED BY LAW to report all suspected cases of child abuse and neglect to the Massachusetts Department of Children and Families (DCF), pursuant to Massachusetts General Laws Chapter 119 §§ 51A – 51G.&nbsp; Any staff member who suspects child abuse or neglect of a child must inform his or her supervisor immediately. The responsibilities of a particular position may support both Early Head Start and Head Start depending on the individual assignment. The specific corresponding funding allocation will be documented on the personnel payroll authorization or change of status form. All communications are potentially sensitive and are subject to Head Start's policy on confidentiality. Essential DutiesFamily Partnership Building (up to 35%)
<ul>
<li>Welcome families into the program and share information about transitioning into Head Start.</li>
<li>Ensure families are full partners in their own and their children’s development and learning by helping families develop and reach realistic and achievable long and short term goals.</li>
<li>Engage families in assessing their needs and strengths, and supporting them in taking actions to reach their goals.</li>
<li>Monitor progress on Family Partnership goals for all assigned families.&nbsp;</li>
<li>Promote partnership and maintain relationships with families through ongoing frequent communication including but not limited to phone calls, group activity, home visits, informal contacts and classroom visits.</li>
<li>Provide assistance to families in addressing challenges by discussing issues and/or linking them to community resources, including but not limited to mental illness, substance abuse, housing, employment, disabilities, family violence, etc. that affect their well-being.</li>
<li>Prepare and distribute follow up containing information to assist families in a timely manner.&nbsp;</li>
<li>Assist with all transitions of child and family.&nbsp;</li>
<li>Promote family literacy.&nbsp;</li>
<li>Work with parents to establish and maintain regular attendance for their child.&nbsp;</li>
<li>Make family home visits to conduct family interviews, identify needs and refer families to the appropriate Head start staff and/or outside agencies.</li>
</ul>
Parent Engagement and Community Engagements (Up to 25%)
<ul>
<li>Provide support in parent engagement and planning activities.</li>
<li>Assist and participate in recruitment efforts/activities along with ERSEA Specialist.&nbsp;</li>
<li>Participate and help facilitate parent orientations to the program.&nbsp;</li>
<li>Join and assist in parent meetings in order to support parents in the leadership role.&nbsp;</li>
<li>Actively encourage parents to participate in the program, including fatherhood engagement initiatives.&nbsp; Provide content for parent newsletter, calendar, memo and flyers as needed.&nbsp;</li>
<li>Advocate and collaborate with community agencies to support child, family and outcomes.&nbsp;</li>
<li>Collaborate with other component staff and specialists including but not limited to medical, dental, speech, nutrition, mental health, special needs, etc. to arrange referrals and follow-up as needed.&nbsp;</li>
</ul>
Utilize Information and Technical Systems (Up to 30%)
<ul>
<li>Maintain attendance of children enrolled in the program through database system used by the agency.</li>
<li>Maintain and document on-going contact with families.&nbsp;</li>
<li>Provide information relative to Head Start health and nutrition requirements: support families in completing vaccination, physical, dental and nutrition screenings and document in database system.&nbsp;</li>
<li>Document and track follow-up needs, Family Partnership Goals, health, dental, nutrition, hearing and vision concerns.&nbsp;</li>
<li>Document all parent contacts and home visits in database system used by the agency.&nbsp;</li>
<li>Document support consultation to teachers regarding particular concerns with families at scheduled meetings.&nbsp;</li>
<li>Maintain up to date records of all assigned families through documentation and database system used by the agency.</li>
</ul>
Additional Job Responsibilities (Up to 10%)
<ul>
<li>Assist with administrative needs as requested.</li>
<li>Attend required meetings, trainings on and off site.&nbsp;</li>
<li>Perform other related duties as assigned from time to time.</li>
</ul>
 Job Knowledge, Skills &amp; Abilities
<ul>
<li>Demonstrated knowledge of and sensitivity to the educational and socioeconomic needs of the children and families served.</li>
<li>The skill to deal with sensitive family situations in a non-threatening and professional manner.</li>
<li>Behave in a professional manner.</li>
<li>Knowledge of early childhood education and intervention preferred.</li>
<li>Keyboarding skills, computer literacy and familiarity with various applications such as database, word processing, e-mail and internet.</li>
<li>Ability to set and maintain professional boundaries with staff and families.</li>
<li>Engage in ongoing staff development to expand professional skills.</li>
<li>Successful experience in working as a member of an interdisciplinary team.</li>
<li>Excellent written and verbal communication as well as interpersonal skills.</li>
<li>Knowledge of neighborhoods served by program and city-wide services relevant to the programs population.&nbsp;</li>
<li>Proven ability to keep accurate written records and documentation.&nbsp;</li>
<li>Possess the ability to work with culturally diverse low-income population.&nbsp;</li>
<li>Attend and participate in community activities, training, and night meetings as needed.&nbsp;</li>
<li>Possess bilingual ability where appropriate.&nbsp; Translates as necessary or when needed.</li>
<li>Maintain knowledge of all federal, state, city and program laws, regulations, standards and policies.</li>
</ul>
Physical Environmental Demands &amp; Conditions
<ul>
<li>Frequent significant decisions and problem solving abilities.</li>
<li>Ability to work as a team member collaborating with coworkers, parents and community resources.</li>
<li>Frequent traveling for home visits and off site trainings.</li>
<li>Regular kneeling, bending and sitting on the floor to attend to child’s needs.</li>
<li>Lift and move infant to preschool age children.</li>
<li>Lift items based on program administration needs.</li>
<li>Must be able to work independently without intensive supervision.</li>
<li>Must be able to balance and prioritize work load and have strong time management skills.</li>
</ul>
Professionalism
<ul>
<li>Engage in ongoing staff development to expand professional skills.</li>
<li>Maintain professional boundaries in relationships with staff and families.</li>
<li>Maintain confidentiality of child and family information at all times.</li>
</ul>
 Education &amp; ExperienceFamily Advocate I (HS) Minimum of a high school diploma or equivalent with one of the following; Family Development Credential, Certificate in Human Services, Social Work, Family Services, Counseling or other comparable credential, or active enrollment in AA or BA degree program. If in a degree program, must be obtained within 18 months of hire. Up to 12 months of experience required.&nbsp; Family Advocate II (HS) Minimum of an AA/AS in Human Services, Social Work, Family Services, Counseling or a related field and up to 12 months of experience. Family Advocate III (HS) Minimum of a BA/BS in Human Services, Social Work, Family Services, Counseling or a related field and up to 12 months of experience.

Family Advocate

<h3>Job Description</h3>
Job DescriptionDescription:
CNC Programmer
Full-Time / Temporary
Hourly
Day Shift
 
 
*We are not currently working with third party agencies on this role.
 
 
 
About Us:
Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe. Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do – and have a lot of fun doing it.
 
 
 
About this Opportunity:
This position will support precision manufacturing for the medical device industry, with a focus on orthopedic implants and surgical instrument components. This role requires advanced multi-axis milling, turning, and Swiss-style CNC expertise, along with an understanding of the unique requirements of machining medical-grade metals and alloys. The ideal candidate will be adept at developing efficient, validated CNC programs that meet the strictest quality standards for patient safety and product performance. 
 
 
 
Responsibilities:
<ul>
<li>Program CNC equipment (multi-axis milling, turning, and Swiss CNCs) using Mastercam, Fusion 360, and Part Maker for medical-grade materials such as titanium, stainless steel, cobalt-chrome, and PEEK.</li>
<li>Set up and optimize machining processes to achieve tight tolerances and superior surface finishes required for orthopedic devices.</li>
<li>Apply advanced metal removal techniques with high-performance cutting tools to improve cycle times while preserving material integrity.</li>
<li>Read, edit, and troubleshoot G-code; macro programming experience preferred.</li>
<li>Design custom cutting tools and work holding fixtures in SolidWorks, tailored for orthopedic implant geometries and delicate surgical components.</li>
<li>Fabricate fixtures using both manual and CNC equipment for high-repeatability production.</li>
<li>Select cutting tools and machining strategies for complex orthopedic features, including bone screw threads, implant contours, and instrument mating surfaces.</li>
<li>Support finishing processes such as honing, surface grinding, tumbling/mass finishing, and media blasting, ensuring biocompatible finishes.</li>
<li>Provide technical input on coatings and treatments commonly used in orthopedics (e.g., anodize, passivation, nitriding, titanium anodizing).</li>
<li>Work within controlled environments under ISO 13485, ISO 900X, or AS9100 quality standards, ensuring complete documentation for regulatory compliance.</li>
<li>Maintain exceptional organization in both shop and digital file management to meet traceability requirements in medical manufacturing.</li>
<li>Collaborate with engineering and quality teams to develop processes that meet FDA and international medical device regulations.</li>
</ul>
Requirements:
 
<ul>
<li>High School Diploma or GED Equivalent</li>
<li>10+ years professional CNC programming and setup experience.</li>
<li>Strong background in multi-axis milling, turning, and Swiss-style CNC machining for medical device or orthopedic component manufacturing.</li>
<li>Proficient in Mastercam, Fusion 360, and Part Maker CAM programming.</li>
<li>Expertise in fixture design/fabrication and toolpath optimization for orthopedic geometries.</li>
<li>Deep understanding of machining medical-grade metals and plastics.</li>
<li>Familiarity with FDA, ISO 13485, and other regulatory/quality system requirements.</li>
<li>Proven ability to maintain tight tolerances and pristine surface finishes for medical components.</li>
<li>Strong organizational skills in shop, office, and digital file environments.</li>
</ul>

CNC Programmer

<h3>Job Description</h3>
Job Description
Company Description:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. 
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries. 
Veracross is five product brands in one global tech company 
<ul>
<li>Veracross SIS is a one-person, one-record school management platform</li>
<li>Magnus Health provides cloud-based Student Health Record (SHR) solutions</li>
<li>Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.</li>
<li>Epraise incentivizes student well-being and connects teachers, students, and families.</li>
<li>Firefly provides an online learning space for students and teachers</li>
</ul>
Role Summary:
As a member of the Veracross Technical Support Team (TST), the Support Specialist – Accounting &amp; Payments serves as the first level of customer support, providing well-informed and timely responses for both end-users (payers) and core users (school administrators) of the VC Pay Tuition Management and Accounting products within the Veracross platform. Specialists support the daily operations of partner schools’ business offices, applying their knowledge of the Accounting and VC Pay products to support core users in resolving issues pertaining to configuration and utilization of the product. Additionally, Specialists support end-users (payers utilizing VC Pay services) with troubleshooting and resolving common issues related to payments. This position requires excellent communication skills (verbal and written), a commitment to service and quality (including patience and empathy while interacting with customers), and analytical and general problem-solving skills. The Support Specialist – Accounting &amp; Payments reports directly to the TST Payments Team Lead. 
Job Responsibilities: 
<ul>
<li>Interact directly with core users (school administrators) via multiple channels, including a ticketing system (Salesforce) and Zoom meetings, building rapport by consistently demonstrating expertise and professionalism </li>
</ul>
<ul>
<li>Provide exceptional end-user (payer) support via phone calls, emails, and a ticketing system, consistently demonstrating patience and empathy </li>
</ul>
<ul>
<li>Manage and prioritize multiple open cases in multiple support channels simultaneously </li>
</ul>
<ul>
<li>Evaluate the nature of each interaction and determine the appropriate action to resolve the issue </li>
</ul>
<ul>
<li>Analyze issues, replicating, researching, and resolving technical problems and questions and guiding customers to our knowledgebase solutions whenever possible </li>
</ul>
<ul>
<li>Provide prompt and accurate responses to customers, tracking cases through resolution within company SLA guidelines </li>
</ul>
<ul>
<li>Perform specific, limited operations within partner school databases, adhering to established security practices and guidelines, and understanding the impact to the school’s accounting operations </li>
</ul>
<ul>
<li>Communicate internally with various support teams to escalate issues that cannot be resolved within Tier 1 support </li>
</ul>
<ul>
<li>Communicate with school business offices to escalate non-technical and/or operational issues that cannot be resolved without their intervention </li>
</ul>
<ul>
<li>Assist with identifying and logging system bugs and enhancements </li>
</ul>
<ul>
<li>Identify, update, and maintain internal and external knowledgebases to improve support documentation deficiencies using the Knowledge-Centered Service (KCS) methodology </li>
</ul>
Requirements
<ul>
<li>1-2 years of customer support experience in a school business office or in customer support within the software industry, with one year of direct end-user support experience preferred </li>
</ul>
<ul>
<li>Prior knowledge and experience with accounting, online payment processing, and/or the banking industry </li>
</ul>
<ul>
<li>Must be comfortable speaking on the phone (or via meeting app) directly with end-users, demonstrating patience and empathy in each interaction </li>
</ul>
<ul>
<li>Fluency in English with excellent verbal and written communication skills </li>
</ul>
<ul>
<li>Ability to multi-task, continually reprioritize work, and work under various constraints </li>
</ul>
<ul>
<li>Demonstrated aptitude for using, teaching, and communicating information about technologically sophisticated software to non-technical users </li>
</ul>
<ul>
<li>Passionate about learning new software; able to use fundamental accounting principles to build, retain, and apply knowledge of the business modules software </li>
</ul>
<ul>
<li>Demonstrated problem-solving skills; able to analyze customer requests and provide timely resolutions </li>
</ul>
<ul>
<li>Highly motivated with the ability to work both independently and collaboratively as a member of a team </li>
</ul>
<ul>
<li>Friendly with a positive attitude and a desire to contribute to a positive community culture </li>
</ul>
Benefits
<ul>
<li>3 weeks of vacation per year</li>
<li>14 paid holidays per year (including the week off between Christmas and New Year's Eve)</li>
<li>56 Hours of paid sick leave annually</li>
<li>Top tier benefits -</li>
<ul>
<li>Medical, Dental &amp; Vision (Blue Cross Blue Shield &amp; EyeMed)</li>
<li>Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits</li>
</ul>
</ul>
Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $65k to $74k (annualized USD) in addition to potential bonus.
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Support Specialist - Accounting & Payments

<h3>Job Description</h3>
Job DescriptionDescription:
Relocation available for qualified candidates!
 
The Company
Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
 
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.
 
Job Summary
Our Dock &amp; Door Technicians a.k.a. “Service Professionals” are the core of our preventative and emergency response services for our customers. You may call them a “technician”, but the role is more than using tools to fix broken items. Service Professionals are on the road, troubleshooting complex issues in places like commercial buildings, aircraft hangers, schools, fire/police departments, and much more. A Service Professional might spend an hour fixing a broken door for a hospital garage and an hour later they could be heading to a large warehouse to fix loading dock equipment. This role has unique access to see the inner workings of some of the largest operations in North America, and that’s just before lunchtime.
Our people make us great and for us, that starts with finding the right person to fill our open positions.
 
Anyone interested in this role should be able to answer yes to these questions:
 
1. Do I enjoy variety and complexity?
2. Does the idea of autonomy and independence excite me?
3. Can I have fun, while keeping it safe and efficient?
4. Am I looking for a career family and not just a job?
5. Would my friends and family describe me as a “tinkerer”?
 
If you answered yes to those questions, we invite you to keep reading and hit that apply button!
 
Room for Growth
The exciting news about being a Service Professional is that you can start where your current skills best align with the level of work. Miner offers four levels of Service Professionals so that you can gain, advance, or refine your dock and door abilities.
<ul>
<li>Apprentice Level (Level I) – best for candidates who have a passion for learning and a willingness to train. Experience working in any related field is a plus, but most importantly an understanding of mechanics and the ability to fix a variety of products is needed.</li>
<li>Service Professional Level (Level II) – this is the sweet spot for anyone who has at least a year of experience in a related field and knowledge of the basic concepts of electrical and hydraulic troubleshooting. Service professionals are well attuned to customers and can communicate effectively while in the field.</li>
<li>Senior Level (Level III) – possesses experience in basic repairs in the AED, Highspeed, or gate fields with a proficient understanding of hydraulic and electrical troubleshooting. Candidates will typically have 4 years of experience in this field.</li>
<li>Expert Level (Level IV) – are the masters of their craft, skilled in electrical and hydraulic troubleshooting with a mechanical mindset, leadership skills and extensive knowledge in dock leveler and door repairs. Candidates will possess at least 8 years of experience.</li>
</ul>
We encourage you to apply no matter your experience level. If you know where your skills would be best suited feel free to call them out on your resume or application (help us in our review, so we can help you). If you aren’t sure what level would best suit your experience, apply, and let Miner guide you!
 
What You’ll Do
Service Professionals are responsible for hands-on customer care. They troubleshoot, service, inspect, install, and repair industrial equipment of all shapes and sizes. There is paperwork involved (what job doesn’t have it), as a Service Professional there is expectation that work orders be maintained on paper and digitally. The role operates a vehicle regularly to visit different customer sites and plays a major part in maintaining safety and OSHA compliance for the Company.
 
Requirements:
What We Look For
Qualified candidates answered “Yes” to all of our questions AND will have in their toolbox, the following skills:
<ul>
<li>2-4 years of relevant experience…we care more about how you execute, the quality of your work product, and if you can make an impact to Miner customers.</li>
<li>Ability to repair industrial facilities, including doors, loading docks, and dock-leveler’s.</li>
<li>Ability or a desire to learn welding, steel fabrication, and electrical. If you have Hydraulic and Pneumatics experience, awesome, call it out on your submission so we know where to find you!</li>
<li>Ability to take direction and work independently while on the road for hours each day.</li>
<li>Strong communication, problem solving, and analytical skills. The ability to think through complex situations critically is a must.</li>
<li>Technical school training and OEM certifications are desired but not required.</li>
<li>Ability to work a flexible schedule, with nights, weekends, and Holidays. Overtime opportunities are available, so a willingness to work is what we need.</li>
<li>A clean driving record and a valid Driver’s License for the state of employment is required.</li>
</ul>
What’s In It For You
We thought you’d never ask. Please view our benefits page to learn more about the Benefits to all Miner employees.
 The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
 In addition to those benefits, Service Professionals can look forward to:
<ul>
<li>Competitive pay, including quarterly bonus incentives</li>
<li>Uniform and boot allowance</li>
<li>Training and the opportunity for growth</li>
<li>Company issued truck for work travel, can be taken home as well</li>
<li>Autonomy and independence</li>
<li>Competitive PTO and Paid Holidays</li>
<li>Full benefits package starting day one – includes medical, dental, vision, 401k, and much more</li>
</ul>
If you’ve read through and believe you would make an impact as a Service Professional at Miner, we invite you to apply now and look forward to welcoming you as a guest of our career family!
 Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
 
Disclaimer
This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group’s Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.
 
Salary Range
The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.

Commercial Dock & Door Service Technician

<h3>Job Description</h3>
Job Description
Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more.&nbsp;
Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!
Why should you partner with Gopuff?
<ul>
<li>Earn an upfront amount for every order you deliver, even if it's canceled by the customer</li>
<li>Keep 100% of your tips + earn extra with special incentives</li>
<li>Earn Wait Pay when you schedule your time with us (varies by market)</li>
<li>Choose your own schedule and deliver when you want</li>
<li>No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!</li>
</ul>
What you’ll need to get started:
<ul>
<li>Be at least 21 years or older</li>
<li>Valid U. S. driver’s license</li>
<li>Vehicle with insurance + registration in your name</li>
<li>Smartphone</li>
<li>Willing &amp; able to pass a pre-paid alcohol delivery training course (where applicable)</li>
</ul>
How it works:
<ul>
<li>Login to the Gopuff Driver app from your local facility</li>
<li>Get trip offers and pick up your orders inside</li>
<li>Deliver to happy customers</li>
</ul>
No previous delivery experience required. Sign up today and start earning!
–
Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up.

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