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<h3>Job Description</h3>
Job Description
Maintenance Technician
This position is primarily responsible for completing basic to advanced maintenance and repairs in accordance with company standards for quality, cleanliness, guest satisfaction and safety. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following: Other duties may be assigned. This position is responsible for completing maintenance tickets, conducting routine inspections and preventative maintenance and service, replacement of parts and equipment, as well as other projects that may be assigned by the Maintenance Supervisor and/or the General Manager. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies: • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. • Project Management - Communicates changes and progress. • Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs: Solicits customer feedback to improve service: Responds to request for service and assistance: Meets commitments. • Interpersonal Skills - Focuses on solving conflict not blaming. Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar: Presents numerical data effectively; Able to read and interpret written information. • Team Work - Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts the success of the team above own interests; Supports everyone’s efforts to succeed. • Visionary Leadership - Displays passion and optimism; Inspires respect and trust. • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others • Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment free environment • Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically upholds organizational values. • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Supports and respects diversity. • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision making process; Makes timely decisions. • Motivation - Measures self against standard of excellence. • Planning/Organizing - Uses time efficiently. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. • Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity. • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions. • Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; keeps commitments; Commits to additional hours of work when necessary to meet goals; Completes tasks on time or notifies appropriate person with an alternate plan. • Initiative - Volunteers readily; Asks for and offers help when needed. • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention. BUSINESS RELTATED CONTACTS: Guests, Owners, Associates QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: Minimal to no computer skills are required for this position.
PHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is frequently required to stand; walk; use hand to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance; talk or hear and taste or smell. The employee must regularly lift and/or move 10-25 pounds and occasionally lift and/or move more 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. OTHER SKILLS AND ABILITIES: General handyman skills OTHER QUALIFICATIONS: Certifications Must like to deal with the public Must be customer service oriented
We offer generous employee benefits which include: • Health, dental and vision insurance • Paid time off (including a birthday holiday!) • 401k with generous employer match. • Resort Discounts nationwide
 EEO ADA M/F VET DISABLED

Maintenance Technician

<h3>Job Description</h3>
Job DescriptionWhen you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere &amp; always. Want in? Join the #VTeamLife.
What you’ll be doing…
 You’ll make sure our outside plant facilities are in tip-top condition! Your know-how and commitment to excellence will ensure that Verizon’s outside facilities operate at maximum efficiency and preparedness. Your responsibilities will include, but are not limited to:
<ul>
<li>
Placing, rearranging and removing outside plant, including aerial, underground, submarine, buried, block and house cables, poles, and associated hardware/fixtures.
</li>
<li>
Connecting wires and cables to terminals and attaching/detaching various kinds of hardware to wires, cables, building or poles.
</li>
<li>
Reading and interpreting engineering work orders.
</li>
<li>
Performing construction work using designated equipment (i.e. digging holes, placing poles, etc.).
</li>
<li>
Operating Company motor vehicles of varying gross weights to transport equipment.
</li>
<li>
Climbing ladders and poles, working aloft, perceiving differences in wire and cable colors, and moving/lifting items generally not exceeding 100 lbs.
</li>
<li>
Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
</li>
</ul>
What we’re looking for…
 You know outside plant and construction and are anxious to put your knowledge and skills to work on America’s fastest and most reliable network. You like to be busy and well-organized to stay on top of things. You know that the whole team needs to work together to win—and you take pride in a job well done.
You’ll need to have:
<ul>
<li>
Valid state driver’s license with a satisfactory driving record.
</li>
</ul>
<ul>
<li>
CDL or the ability to obtain a CDL.
</li>
</ul>
Even better if you have one or more of the following:
<ul>
<li>
A related Associate Degree or 2 or more years of relevant work experience.
</li>
</ul>
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Test(s) RequiredVerizon Job Fit Test B
Test Previews
Where you’ll be workingIn this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.The weekly wage range for the location(s) listed on this job requisition based on a full-time schedule is: $754.00 - $2,063.50. ]]&gt;

Outside Plant Technician

<h3>Job Description</h3>
LRS Healthcare - Travel Nursing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Tuftonboro, New Hampshire.
Job Description &amp; Requirements
<ul>
<li>Specialty: ICU - Intensive Care Unit</li>
<li>Discipline: RN</li>
<li>Duration: 13 weeks</li>
<li>36 hours per week</li>
<li>Shift: 12 hours, nights</li>
<li>Employment Type: Travel</li>
</ul>
LRS Healthcare - Travel Nursing Job ID #062025-F. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
About LRS Healthcare - Travel Nursing
LRS Healthcare can lend a hand to take your career to new heights and places. As an industry leader in healthcare staffing, we work to connect you with jobs at top of the line facilities in the locations you’ve always wanted to live and visit. LRS is truly a full service medical staffing agency, so we take care of everything from housing and travel expenses to your itinerary, too. We handle it all because we want to be with you throughout your journey – not just your next placement.
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As a medical staffing agency that fosters long relationships with their employees, we’re determined to help amplify your personal and career growth through placement. We identify both temporary and permanent positions for candidates, and even some temp-to-perm positions that begin as 13-week programs.
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We have many positions available across the country, so let's discuss what would be a good fit for you!
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Benefits:
\n\n
<ul>\n
<li>Medical, Dental, and Vision</li>
\n
<li>Short-Term Disability</li>
\n
<li>Long-Term Disability</li>
\n
<li>Life Insurance</li>
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<li>401(k)</li>
\n
<li>Certification &amp; License Reimbursement</li>
\n
<li>Refer-a-friend Bonus Program</li>
\n
<li>Direct Deposit - Weekly</li>
\n
<li>24-Hour Support</li>
\n</ul>
\nBenefits
<ul>
<li>Medical benefits</li>
<li>Life insurance</li>
<li>401k retirement plan</li>
<li>License and certification reimbursement</li>
<li>Referral bonus</li>
<li>Weekly pay</li>
</ul>

Travel Nurse RN - ICU - Intensive Care Unit

<h3>Job Description</h3>
Job DescriptionJob Description
The Supervisor, Operations I ensures all Service Center Operations work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees and support personnel engaged in loading and unloading activities.
Responsibilities
<ul>
<li>Provide training, performance feedback, and disciplinary recommendations, as needed.</li>
<li>Assign job tasks to workers according to unloading and loading schedules.</li>
<li>Support our values driven culture focused on creativity, integrity, collaboration, growth, excellent, and wellness.</li>
<li>Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.</li>
<li>Maintain a positive attitude in a highly intense environment.</li>
<li>Provide a clean, safe working environment for all personnel and visiting customers.</li>
<li>Coordinate work assignments, and monitor performances.</li>
<li>Other duties and projects, as assigned.</li>
<li>Maintain appropriate load plans, and ensure proper load balance for safe vehicle operation.</li>
<li>Work in a team setting to accomplish department goals.</li>
<li>Foster safe handling, loading, unloading, and storage of hazardous materials.</li>
</ul>
Requirements
Education:
<ul>
<li>Bachelor's Degree, preferred</li>
</ul>
Experience:
<ul>
<li>2 years Service Center, transportation, and/or related experience, preferred</li>
<li>Supervisory experience, preferred</li>
</ul>
Computer Skills:
<ul>
<li>Proficient in Microsoft Office Suite.</li>
</ul>
Additional Requirements:
<ul>
<li>General knowledge of freight, imports, exports, and proper freight handling techniques, preferred</li>
<li>Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.</li>
</ul>
Competencies:
<ul>
<li>Decision Making and Critical Thinking</li>
<li>Initiative</li>
<li>Managing Multiple Priorities</li>
<li>Mentoring Others</li>
<li>Process Management</li>
<li>Service Center Operation and Maintenance</li>
<li>Transportation Safety</li>
</ul>
Benefits
<ul>
<li>Competitive Wages</li>
<li>Excellent health, dental, and vision benefits</li>
<li>Opportunity to participate in a company sponsored 401K</li>
<li>Vacation eligibility during the first year!</li>
</ul>
Other Details
Work Hours:
<ul>
<li>Schedule may vary depending on Service Center location.</li>
</ul>
Compensation:
<ul>
<li>This is a salary position paid biweekly.</li>
<li>Variable compensation is included.</li>
</ul>
About Us
ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.

Supervisor, Operations I - ABF Freight

<h3>Job Description</h3>
Job DescriptionJoin Our Team as an Industrial Equipment Systems Specialist
Are you a skilled technician with a passion for diagnosing and repairing commercial equipment? We're searching for a dedicated Industrial Equipment Systems Specialist to become an integral part of our maintenance crew. If you thrive on technical challenges and enjoy working with a range of machines, this is your next career step.
 Your Role at a Glance:
<ul>
<li>Pinpoint and repair issues in commercial cleaning and restoration machinery, including gas engines, truck-mounted units, and carpet extractors.</li>
<li>Collaborate effectively with team members, providing guidance and support when needed.</li>
<li>Create and manage service orders, maintaining seamless communication with clients through various channels.</li>
<li>Generate cost estimates for maintenance services to inform and assist our customers.</li>
<li>Engage with vendors for part orders and ensure synchronization with store operations.</li>
<li>Maintain a safe, clean, and orderly working environment while adhering to quality and productivity standards.</li>
</ul>
 Your Qualifications:
<ul>
<li>High school diploma or equivalent and a valid, clean driving license.</li>
<li>Expertise in diagnosing problems with exceptional attention to detail.</li>
<li>Capability to handle tasks efficiently under varied conditions, with the ability to lift over 50 lbs. regularly.</li>
<li>A professional demeanor, with strong communication skills, is essential.</li>
<li>Proficiency in Spanish is a bonus.</li>
<li>Two years or more of experience in relevant fields such as small engine or pressure washer repair.</li>
</ul>
This role demands occasional overtime, enticing monthly rewards, and a thriving environment to grow your passion for mechanics into a fulfilling career.
Must have a valid driver license.

Industrial Equipment Systems Specialist

<h3>Job Description</h3>
Job Description
Leaf Home is North America’s leading technology-enabled provider of home solutions.&nbsp;Our award-winning products offerings include LeafFilter Gutter Protection, Leaf Home Safety Solutions, Leaf Home Water Solutions, and Leaf Home Enhancements which all provide ample opportunity to be part of a winning team. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. We are seeking outgoing, energetic individuals to join the best event marketing team in North America as a part-time Event Marketer at trade shows, fairs, festivals, and events throughout the area. 
Job Summary:
The Event Marketer will attend pre-scheduled events and generate leads for the local office through ongoing interactions with potential customers. Assigned to work trade shows/events/fairs/festivals, and community events to generate qualified leads for our talented sales team. Responsible for exceeding issued lead targets and goals administered by the Event Marketing Manager. 
<ul>
<li>Interact with potential customers and provide product demonstrations using high energy and positive engagement techniques </li>
<li>Work well without close supervision but always keeping the manager informed </li>
<li>Generate and Data Capture show leads for our award-winning products </li>
<li>Event set up and tear down (ability to lift to 50 pounds) </li>
</ul>
&nbsp;Job Requirements:
<ul>
<li>Ability to work weekends (Friday, Saturday, Sunday)</li>
<li>Reliable vehicle and valid driver’s license required </li>
<li>Attention to detail and punctual </li>
<li>Self-motivated with a strong desire to educate potential customers about our product line </li>
<li>High level of energy, engagement and standing for extended periods of time at events </li>
<li>Ability to utilize our proven system to generate qualified leads for our rapidly growing company </li>
<li>Must have a smartphone to use the Company timekeeping application and submit leads. </li>
</ul>
&nbsp;What we offer: 
<ul>
<li>Starting pay: $18 per hour + Commission. Paid Weekly - Every Friday! </li>
<li>Compensation increases based on event performance </li>
<li>Paid Training and flexible scheduling </li>
<li>Opportunity for growth into management positions </li>
</ul>
Industry-best compensation packages | 401k with company match | Individualized career development programs | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.&nbsp; 
 
To our customers, Live Comfortable, Live Safe and Live Happy. To our employees we want you to Work Comfortable, Work Safe, and Work Happy. 
APPLY TODAY!

Event Marketer

<h3>Job Description</h3>
Job Description
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.&nbsp;&nbsp;
Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.&nbsp;
We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:&nbsp;&nbsp;
Industry-best compensation packages | Fully paid health, dental, and&nbsp;vision insurance | Retirement Savings Plan&nbsp;| Paid time off including paid parental leave | Individualized career development programs | Childcare assistance&nbsp;| Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.&nbsp;
Position Summary: Responsible for completing assigned LeafFilter gutter protection project installations as directed by the Field Installation Lead and/or Installation management team. The installation process includes collecting inventory, transporting materials, onsite measurement and product sizing, cleaning and realigning gutters, and overall installation worksite setup and cleanup. It may include real-time problem-solving with challenging installations in varying field conditions and interacting with customers. 
Essential Duties and Responsibilities:
<ul>
<li>Work on single-person or multiple-person installations as assigned by Field Installation Lead and/or Installation management team. </li>
<li>Solve onsite installation challenges through product measuring, adjustments, and customizations including use of basic hand tools and battery-operated tools. </li>
<li>Travel in assigned local territory using personal vehicle (reliable truck or van) to complete assigned gutter protection installations at customer location(s). </li>
<li>Ensure jobs are installed daily to improve location attainment and effectiveness. </li>
<li>Provide quality installation services by following established installation training processes. </li>
<li>Provide excellent customer service experience while on job site. </li>
<li>Maintain company provided ladders and standoffs. </li>
<li>Supply all necessary tools and equipment to complete installation at customer location(s) which meet established installation guidelines and expectations. </li>
<li>Follow established job site safety rules, PPE policies, OSHA guidelines and company safety policies and procedures. </li>
<li>Must hold active and valid driver’s license. </li>
<li>Performs other duties as assigned by supervisor. </li>
</ul>

Experience and Minimum Qualifications:
<ul>
<li>High school diploma or equivalent. </li>
<li>1+ years of successful experience in home construction, remodeling, and/or gutter installation.</li>
<li>Demonstrate superior quality and attention to detail in all facets of the installation process.</li>
<li>Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.” </li>
<li>Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality. </li>
<li>Hold oneself accountable and responsible while being self-driven in accomplishing goals. </li>
<li>Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion. </li>
<li>Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately. </li>
<li>Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. </li>
<li>Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first. </li>
<li>Must hold a valid driver’s license. </li>
<li>Must have reliable transportation to/from job site to perform job duties. </li>
<li>Must be comfortable ascending and descending ladders of varying heights to perform services. </li>
<li>Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). </li>
</ul>
Preferred Knowledge, Skills, Abilities or Certifications:
<ul>
<li>Prior experience in gutter and/or gutter protection system installation, repair, or inspection is a plus. </li>
</ul>
Travel Requirements:
<ul>
<li>Local travel required. </li>
</ul>
Overtime/Additional Hours Requirements:
<ul>
<li>May be requested to work overtime on evenings and weekends dependent on business need. </li>
</ul>
Physical Requirements:
<ul>
<li>Field office/manufacturing/construction environment. </li>
<li>Performs work outside in varying temperatures and climates. </li>
<li>Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. </li>
</ul>

Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. 
 Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Installation Technician - LeafFilter

<h3>Job Description</h3>
Job Description
Location: Hybrid (must live locally to Newington, NH office)
Position Summary: 
The Help Desk Engineer is a critical, reactive role that is responsible for supporting the day-to-day technical requests of our managed services clients. We are seeking a highly motivated resource with exceptional communication, troubleshooting and time-management skills to resolve tickets effectively. The Help Desk team is comprised of Tier I, II &amp; III resources, creating a well-rounded and supportive environment with opportunity for growth. This role is both fast paced and rewarding, and the ideal resource will be accountable with a positive mindset, strong work ethic and interpersonal skills.
Primary Responsibilities:
<ul>
<li>Participate in daily team huddles from 8:30am- 8:40am and Friday Noise Reduction meetings from 8:00am- 8:30am.</li>
<li>Manage Help Desk ticket queue for new requests and respond to various statuses to meet or exceed Service-level agreements (SLAs) and performance expectations.</li>
<li>Provide technical support to clients via phone, email, and in-person using our PSA, ConnectWise Manage.</li>
<li>Troubleshoot and resolve issues related to hardware, software, and networking, including Active Directory.</li>
<li>Use our remote access tools such as ConnectWise Control and Splashtop to provide remote support.</li>
<li>Use our RMM tool, Datto RMM to maintain and monitor client systems.</li>
<li>Work with Microsoft 365 for email systems.</li>
<li>Communicate with third-party software and hardware vendors.</li>
<li>Collaborate with other members of the team to resolve complex issues and escalate to Team Lead and/or senior level engineers as necessary.</li>
<li>Document technical procedures, configurations, and troubleshooting steps to maintain an accurate and up-to-date knowledge base and support materials.</li>
<li>Collaborate with team to identify opportunities for process improvement to maximize productivity and client experience.</li>
<li>Document all support interactions including troubleshooting steps and resolutions in our ticketing system, ConnectWise Manage; 8 hours of time must be documented per day.</li>
<li>Participate in on-call rotation for after-hours support; rotation is approximately every other month, for an entire week, outside of business hours which are Monday- Friday from 8:30am- 5:00pm. Additional compensation is provided.</li>
<li>Stay informed about industry trends and technological advancements to continuously improve technical solutions.</li>
</ul>
The Help Desk Engineer must live locally to the Daystar office in Newington, NH and be available to travel within approximately 50-mile for onsite appointments as necessary.
Qualifications:
<ul>
<li>
Minimum of 1 year experience in a Help Desk or technical support role.
</li>
<li>
Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and other business applications.
</li>
<li>
Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
</li>
<li>
Experience with remote support tools such as ConnectWise Control, TeamViewer, or LogMeIn.
</li>
<li>
Experience with Active Directory and Windows Servers.
</li>
<li>
Familiarity with ticketing systems such as ConnectWise Manage, Halo, Autotask, or Zendesk.
</li>
<li>
Excellent written and verbal communication skills, with the ability to build and maintain relationships with clients and be able to articulate ideas clearly and concisely.
</li>
<li>
Ability to work independently and collaboratively as a team member to meet or exceed team goals.
</li>
<li>
Possess a positive attitude, a strong work ethic, and a willingness to learn and grow with the role.
</li>
<li>
Maintains a high level of integrity including the ability to handle extremely sensitive and confidential information.
</li>
</ul>
DAYSTAR VALUES
Our Why: To positively impact and empower people, process, and organizations.
INTEGRITY
<ul>
<li>We own our performance and follow process.</li>
<li>We respect others' time.</li>
<li>We are reliable and do what we say we will do.</li>
<li>We do the right thing even when it is hard.</li>
<li>We communicate with honesty and transparency.</li>
</ul>
EMPOWERMENT
<ul>
<li>We respond to mistakes without blame but with a growth-mindset.</li>
<li>We seek to learn from our mistakes.</li>
<li>We will share our knowledge to help others grow.</li>
<li>We take the initiative to grow professionally.</li>
<li>We will coach / guide teammates instead of taking over.</li>
</ul>
BALANCE
<ul>
<li>We proactively support and manage work-load spikes.</li>
<li>We will encourage all employees to take time off.</li>
<li>We will cultivate healthy boundaries to support work / personal balance.</li>
<li>We utilize / develop healthy habits to reduce stress.</li>
</ul>
EXCELLENCE
<ul>
<li>We follow and improve process and documentation.</li>
<li>We create the best possible client experience.</li>
<li>We cultivate optimism and focus on positive interactions and outcomes.</li>
<li>We look for ways to innovate, improve process, and create efficiency.</li>
</ul>
PARTNERSHIP
<ul>
<li>We listen to understand and meet our client’s needs.</li>
<li>We actively look for opportunities to help our team.</li>
<li>We look for ways to support and recognize our partners.</li>
<li>We face conflict in a productive and empathetic way.</li>
<li>We work as ONE in every (partner) engagement.</li>
</ul>
Company DescriptionDaystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. Daystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well. Located in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>. 
<h3>Company Description</h3>
Daystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. \r\n\r\nDaystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well.\r\n\r\nLocated in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>.

IT Help Desk Engineer

<h3>Job Description</h3>
Job DescriptionMultiple Shifts Available - 1st &amp; 2nd Shift! PAY RANGE:&nbsp;$27.00 - $32.00/hr +&nbsp;(10% Shift Differential for 2nd Shift) +$5K sign-on Bonus About Prototek Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States including&nbsp;facilities in New Hampshire, Wisconsin, California, Colorado, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered.&nbsp;For more information, visit&nbsp;<a href="http://www.prototek.com.&amp;nbsp" target="_blank">www.prototek.com.&amp;nbsp</a>; JOB SUMMARY:&nbsp; The role of a CNC Machinist Level 2 is to utilize mid-level machining techniques and processes to produce accurate and quality parts. This position has attained full proficiency as a CNC Machinist I and can successfully apply CNC principles, procedures, and setups to execute machining strategies. &nbsp;Enthusiasm to further develop machining skills and the ability to demonstrate problem solving skills is crucial for success in this position.&nbsp; &nbsp; ESSENTIAL FUNCTIONS:
<ul>
<li>Perform intermediate to complex machining and programming activities in line with company capabilities</li>
<li>Provide advice or solutions in technical areas for less experienced machinists</li>
<li>Modify existing programs to enhance efficiency</li>
<li>Setup High end jobs on 3 axis, 5 axis and/or lathes</li>
<li>Identify opportunities for process improvement&nbsp;</li>
<li>Responsible for checking parts to print and models using various inspection techniques</li>
<li>Design basic fixtures for machining parts</li>
<li>Wear proper PPE for job function being performed&nbsp;</li>
<li>Assist with cleaning and preventative maintenance of machines, tools, and workstations</li>
<li>Perform other duties as assigned</li>
</ul>
 TECHNICAL COMPETENCIES:&nbsp;
<ul>
<li>Mastered all Machinist I knowledge, skills, and abilities</li>
<li>Moderate knowledge of WinMax and/or Mastercam programming software</li>
<li>Moderate understanding of G-code</li>
<li>Moderate knowledge of Solid works modeling software&nbsp;</li>
<li>Moderate knowledge of 3 axis, 5 axis and or lathe machining</li>
<li>Moderate knowledge of complex fixturing techniques</li>
<li>Moderate knowledge of high tolerance machining and geometric dimensioning</li>
<li>Moderate knowledge of shop mechanics, mathematics and measurement</li>
<li>Experienced working with multiple types of materials</li>
</ul>
 BEHAVIORAL COMPETENCIES:
<ul>
<li>Demonstrates motivation and accountability to achieve individual and department goals&nbsp;</li>
<li>Demonstrates effective written and verbal communication skills to collaborate with team members</li>
<li>Ability to organize, prioritize and manage multiple high complexity projects in a cross-functional environment</li>
<li>Demonstrates initiative and personal accountability to meet work demands and work effectively under pressure with limited supervision</li>
<li>Grasps concepts, anticipates possible problems and generates solutions with moderate problem-solving skills&nbsp;</li>
<li>Exercises sound judgment in ambiguous situations when time is critical</li>
<li>Willingness to offer knowledge and insight to develop colleagues</li>
<li>Ability to respond and adapt quickly to changing circumstances and facility needs&nbsp;</li>
<li>Possesses a strong attention to detail and commitment to effectively produce high quality work</li>
<li>Demonstrates teamwork by sharing knowledge and helping where needed</li>
</ul>
 EDUCATION &amp; PROFESSIONAL EXPERIENCE:
<ul>
<li>Degree in Machine Tool, Manufacturing Technology or related field preferred</li>
<li>A minimum of 3 years CNC programming and or machining experience required</li>
<li>High School diploma or GED required&nbsp;</li>
</ul>
 PHYSICAL REQUIREMENTS:
<ul>
<li>Ability to walk and stand for extended periods of time&nbsp;</li>
<li>Ability to use hands and fingers to operate computers, equipment, hand/power tools, etc. and handle and feel parts of various size</li>
<li>Ability to bend, kneel, and crouch occasionally throughout a shift</li>
<li>Ability to push, pull or lift 75 lbs. moderately throughout a workday</li>
<li>Ability to focus vision for: close vision, color vision, depth perception and adjusting to sharp focus</li>
</ul>
 WORK ENVIRONMENT:
<ul>
<li>Noise conditions can be moderate to extreme. Hearing protection will be provided if needed and/or by request</li>
<li>Exposure to fumes and/or airborne particles&nbsp;</li>
<li>Moving mechanical parts and vibration</li>
<li>Fast-paced environment</li>
</ul>
 WORK HOURS:
<ul>
<li>2nd Shift Work Schedule: 4 – 10-hour shifts</li>
<li>Overtime as necessary</li>
<li>Flexible scheduling in agreement with supervisor</li>
</ul>
 TRAVEL
<ul>
<li>N/A</li>
</ul>
 What Prototek Offers:
<ul>
<li>Career advancement opportunities</li>
<li>Flexible Schedule</li>
<li>Competitive pay scale</li>
<li>Paid time off (PTO) starting at 80 hours with annual increase for each year of service</li>
<li>9 paid Holidays annually</li>
<li>Education reimbursement program</li>
<li>Health, dental, vision, life and short-term disability insurance</li>
<li>Company paid life and long-term disability insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>401(k) match: 100% of 3% and 50% for 4% and 5%</li>
</ul>
 WORK AUTHORIZATION:&nbsp; This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. &nbsp;
We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class.
EEO is The Law - click here for more information: <a href="https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/migrated_files/employers/poste…</a>
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: <a href="mailto:HR@PROTOTEK.COM" target="_blank">HR@PROTOTEK.COM</a>. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229
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