Job Description
Job Description
Est. Yearly Pay $52,000 to $75,000
At Bill DeLuca Family of Dealership, we are a family-owned and operated business currently in its third generation, and we have been serving the Merrimack Valley for more than 60 years. That means our customers trust us to treat them like a member of the Bill DeLuca Family every time they visit.
Bill DeLuca Family of Dealerships is looking to hire a hardworking, highly motivated Service Advisor to join our growing team!
Apply today and become part of our family!
What We Offer
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Health Insurance
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Dental Insurance
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Life / Long-Term Disability Insurance
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Voluntary Short-Term Disability Insurance
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Flexible Spending Plan
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401K Savings Plan
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Paid Vacation
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Sick Time
Responsibilities
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Greet customers promptly
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Obtain customer and vehicle information
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Clearly report all vehicle symptoms as described by the customer
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Determine and recommend maintenance based on the age, mileage, and history of the vehicle
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Prepare a complete and accurate estimate of the cost for labor and parts
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Establish follow-up time
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Monitor the progress of each vehicle throughout the day, and update customers frequently
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Verify that the final invoice reconciles with the work performed on the repair order
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Explain all completed work and charges to customers
Requirements
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Proven record of achieving exceptional customer satisfaction
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Experience as a service advisor, assistant lane manager, or service consultant
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Above-average energy level
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A desire for a long-term career with a growing organization
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Personal and professional integrity
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Computer skills and willingness to learn new programs
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Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.