COMMUNITY RESOURCE ADVOCATES
Northampton Area 37.50 hrs/wk
Greenfield MA area 37.50 hrs/wk
Orange, MA area 20-30 hrs wk
highly organized individuals with excellent customer service skills to
work in our Northampton, Greenfield and Orange offices with low-income
households answering our Information & Referral phone and meeting
with people to conduct comprehensive benefits screenings, scheduling of
appointments, advocacy and resources, and application assistance. Work
both in-person and over the phone with people living in Hampshire,
Franklin, and the N. Quabbin region helping them access SNAP, health
insurance, financial assistance, and housing using a strength-based
model to educate households about their budgets, develop plans of action
and make connections to resources.
The ideal candidates will
have a High School diploma or HS Equivalency and five years’ experience
in Human Service or related field or applicable work experience working
with individuals and families that have low incomes. Additional
education may be substituted for related experience; excellent computer
skills; demonstrated ability to work both independently and as part of a
team; and reliable access to transportation to travel throughout
Hampshire and Franklin County. Three positions available. Northampton
and Greenfield positions 37.5 hr/wk. Bi-lingual (English-Spanish)
required for the Northampton position. Orange position 20-30 hr.week,
Salary range $18.62- $19.76 plus 50 cent Bilingual differential.
benefits, training, supervision and collaborative work environment. We
offer Health Insurance (CAPV pays 80% of the premium*), Dental
Insurance, Retirement Plan, Flexible Spending Plans (medical and
dependent care), Vision Insurance, Long-Term Disability Insurance (CAPV
pays 100% for the benefit), Sick, Vacation, Personal time and 12 paid
Holidays. Community Action is a qualifying employer for the Public
Service Loan Forgiveness program.
To apply please go to
for full job description and
information regarding benefits.
Community Action is committed
to a diverse workforce.
Location/Region: Greenfield, MA (01301)