The Parent Resource Coordinator is responsible for charting and enhancing the full experience of new and returning families at Northfield Mount Hermon.
Working across departments with admission, communications, faculty advisors, coaches, deans, college counseling, health services, advancement, business office, and NMH parents and guardians themselves, the PRC provides comprehensive, integrated communication about campus happenings; collaborates on planning events involving families; and facilitates Parent-related connections within and among departments at NMH.
The PRC serves as the primary point of contact on campus for non-student-specific questions and works directly with families to clarify procedures, policies, and logistics.
The PRC is the primary connective link among many campus offices, and though it does not replace individual student advisers, it is additional, approachable resource for parents and a consistent campus contact focused on the overall parent experience.
Duties include the following: providing the NMH parent community with bi-weekly updates about campus life, upcoming events, vacation travel information, athletic schedules, and various school deadlines; working with appropriate staff members and advisors throughout the year in a timely manner to ensure that parent concerns are shared and addressed; monitoring and tracking parent satisfaction and perspectives; coordinating the NMH Parents Council; enlisting and managing parent volunteers; overseeing the welcoming of new families; and organizing multiple parent-centered events during the year (i.e. registration, Family Days, Commencement Eve, etc.).
The ideal candidate is warm and outgoing, highly organized and deadline-driven, with superb communication skills. Excellent writing, news-writing, and editing skills are imperative.
Previous experience in public relations and marketing is a plus. Thorough and detailed knowledge of campus services, procedures, traditions, and schedules will be expected, as well as an ability to collaborate effectively and connect diverse campus constituents. The candidate must be/become actively engaged with life on campus and within the NMH community.
The position requires confidentiality, tact, and diplomacy in working with families and colleagues.
The candidate should be creative, entrepreneurial, hands-on, resourceful, and willing to work long hours and weekends at various times during the academic year. Experience with social media and digital communication is expected.
Candidates should be familiar with boarding school life and have an interest in making a positive impact on the lives of adolescents.
**Screening will begin immediately and continue until position is filled.
** Northfield Mount Hermon is an Equal Opportunity Employer