We are seeking to add a Customer Service Representative to our team!
- Answering phones to help resolve customer issues
- Identify customer needs to solve problems, send documents, and troubleshoot
- Data Entry (20% of position)
- Review and enter data updates in the systems
- Review discrepancies in data received
- Hitting well defined Metrics and goals
- Strong ability to converse, in a professional manner with accounts and customers
- Minimum of one year of customer service experience
- Possess clear, concise oral and written communication skills
- Strong initiative to complete tasks and provide proactive, critical thinking
- Proficiency in MS Word, MS Excel, MS Outlook, and the Internet
- Logistics experience would be nice to have
As one of the nation's largest and leading staffing providers with ties to local businesses, Randstad is the company they turn to for skilled and flexible workers like you. Our priority is helping you meet your career objectives. With challenging market conditions, locating and landing the "right" job has become a crucial task. Randstad can help you identify opportunities that match your qualifications. We are often hired by the best companies in the cook county area to assist them in finding the best talent within the Manufacturing and Logistics sector. Everyday, Randstad establishes new partnerships with well-known employers recruiting in your area. Let us introduce you!
Location/Region: Peoria, IL (US)