TAX PROGRAM ASSISTANT / SCHEDULER
Community Action's Tax Program Assistant/Scheduler is primarily responsible for answering the phone, conducting phone eligibility screening and scheduling tax preparation appointments for our Free Tax Assistance program.
Responsibilities also include recording call data into excel and agency databases, utilizing Google Calendar and other appointment reminder software, preparing mailings, helping to follow-up with taxpayers.
Training in VITA Basic tax preparation will be provided with a requirement to become certified within the first 30 days.
This is a full-time, temporary (Dec to mid-April), 30 hour a week position.
The ideal candidate will have High School Diploma or GED with over 3 years' experience in office-related functions including customer service and demonstrated proficiency with Excel.
Bilingual/bicultural (Spanish/English) preferred.
Pay range $14.50-$15.42 / hr. with a typical schedule of M-F 10am-6pm.
Please send cover letter and resume to email@example.com.
Include the position you are interested in on the email subject line.
For more information and full job description visit www.communityaction.us AA/EOE/ADA
Location/Region: Greenfield, MA (US - 01301)